Hilton London Syon Park arvostelua

Amazing hotel with even more amazing thoughtful staff. Can't wait to stay again.

I had a wonderful time at Hilton London Syon Park. The grounds were stunning, offering a peaceful retreat, and the staff were lovely and attentive. Although the spa was quite busy and required a £25 fee, the overall experience was still enjoyable. The hotel is conveniently located with easy transport links and ample parking, making it a great choice for a relaxing getaway.

Had a pleasant stay thank you. Staff very attentive and reliable. Lovely clean hotel. Comfortable bed. Good food and service in restaurant. Very happy Will come again

I do like the location although I did need my car or a taxi to go out. I really like being able to wander outside in the lovely grounds from ground floor room. The lovely wild flower borders to entry's is very inspiring. Even with a large wedding party it was very quiet at night. That was impressive as there were cars everywhere and still room for my little car. I could have done with a shower cap as I was soaked in rain shower and normal shower combination. I can't quite see the point of that but if you have the knack of switching them both off I guess it's a thing nowaday.

Very comfortable and staff are very friendly, rooms are clean and spacious.

This is not the first time that I have stayed in this hotel, As always, the room is spotlessly clean and the staff are s happy to help you. With any problems you might incur, The only way that this hotel could be any better. Is if they allow you to bring your dog with you...... The hotel is situated in beautiful surroundings, perfect for dogs., And you have ground floor rooms available which go directly onto the grass outside, which is perfect for anyone wishing to bring their furry babies with them. Other than that in my opinion, there is no hotel better than this that I have stayed in, And I have stayed in most of them.

主要是離開機場稍近一些，可以停車🅿

We stayed there for second time, ıt was nice place

Nice hotel but please note that the spa is a extra £25pp for two hours it’s not free.

Mixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges Rating: ★★★☆☆ I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction. Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory. Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel. Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on trip.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly. Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton. On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.

終於離開了這家酒店，非常開心能入住，服務和環境還是非常符合希爾頓的品牌的，非常開心能在這裏入住下次還會來

This hotel is set in lovely grounds the room was amazing with friendly staff. Unfortunately there was an event on which kept me awake with loud music I actually checked out early due to this. Spa facilities available with a charge on top of stay.

I loved the hotel the staff the breakfast everything was just amazing I thank you guys for everything I will stay here again

Lovely hotel, friendly staff and the rooms are amazing. Ideal if travelling from heathrow