Hotellit aamiaisella kohteessa Los Angeles

Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.

This hotel is not convenient from the airport. There is no shuttle bus from the airport. We saw a fake review that said there is a shuttle bus. it's so bad! Ctrip should not allow such a review!! When we realised that there is no shuttle bus from the airport, we called an Uber from the airport to go to the hotel. Each way the Uber cost 46 dollars (without tip). Even though the hotel is not very far from the airport. We don't know why it's so expensive. So we paid 100 dollars just to from and to the airport. We are not happy about it :( So don't stay at this hotel if you are going from the airport. Don't make the same mistake we did and waste your money.

The promised 'every half hour' airport shuttle was nonexistent; I waited for almost an hour and ultimately had to call the hotel to request pickup. More troubling was the clear difference in staff hospitality: employees were friendly only toward Bonvoy members and treated guests who booked via third-party services (such as Trip.com) with indifference or coldness

I had a 10 hour layover in LAX and after reading the reviews for the Sheraton I decided to book a room before my next 15 hour flight. Best decision! Spent my time relaxing in the spacious, clean room. I went to the gym and even sat by the pool! I’m definitely booking once I’m around lax again.

Our experience was not very impressed. When we got into our room (Rm 1223), the heater was not working. We called the front desk but no one was able to pick up the phone. In the end, we went to the front desk hoping to find someone to deal with the problem. Unfortunately, there was a long line waiting to be checked in. We waited at the cafe until the line was gone. Tomisha was very helpful; she offered to give us another room (Rm 1226). However, the heater was also not working in the second room. We were so tired and didn't bother to ask for a third room. As many people have commented, the hot water in the shower was not hot enough. The room was already cold and there was no hot shower. So, you can imagine how I spent that one night at the hotel. We go on our annual cruise to Mexico and usually stay at Hyatt Regency. We wanted to explore another hotel this time, and booked three rooms altogether. I don't think we will return again.

Hotelli on hyvällä paikalla, lähellä valtatietä, runsaasti ilmaisia ​​parkkipaikkoja.Ajomatka lentokentälle kestää noin 20 minuuttia.Sisustus on hieman vanhentunut, mutta kaiken kaikkiaan OK. Tarjolla on aamiainen kuumilla vohveleilla. Kaiken kaikkiaan hinta vastaa hyvin.

Sijainti oli erittäin mukava ja hotelli oli puhdas ja mukava. Vapaa kuljetus lentokentältä ja lentokentälle. Vesiasema lobbaan vieressä täyttää vesipullot. Nice ulkona uima-allas kolmannessa kerroksessa. Huoneita ei ollut liian kova. Ravintola ja baari maassa. Ei paljon muuta hotellin ympärillä kävelymatkan muutaman kaasujaseman, autonvuokraus, ja tähtiauto.

It was originally booked for king size bed me and my friend because there is no availability in the website for twin bed but upon arrival in the lobby of the hotel and checking in they offered us if we would like to have twin bed with no extra fee will be added. So amazing and we really did appreciated that. Looking forward to book it again in next trip. Thank you

The water pressure is too small and water is not hot enough, making it so cold during bath. Dislike the barrier free toilet as the floor is totally wet after bath. There is some mould in the sink basin. Poorer than other hampton hotels in rural cities, may be due to its convenient location. But the price is reasonable.

First time, i stayed at hostel and the hostel was acceptable with location and safety in hostel. Bus stops and metro is prettt easy to use. The people was nice to talk and communicate in hostel. Easy check in-out. The breakfast is not breakfast, just bread, nutella, peanut butter and pancake mix. Every morning, a lady cleaned the bathroom. Everyone was respectful to be quiet for others in my room; i was lucky✨🤞🏻