Hotellit aamiaisella kohteessa Pasig City

We stayed here about 2 years ago, so we tried again. There was a bathtub, which was very good. We expected breakfast but too many fried foods. My daughter and I ordered omlets but the young staff couldn’t take order properly. I think she needs to study English more. We stayed for 2 nights but breakfast were almost same for 2 mornings.

It was my first time at this hotel and I had a good experience overall. Got upgraded to a much bigger room with a small living area and it was on one of the high floors, far away from the noise in Edsa and Ortigas. 😊 This hotel is also connected to Galleria mall so it’s very convenient to grab some food. The mall itself is old so there aren’t many options other than food. Overall, I recommend this place 👍🏻

Overall, I had a wonderful stay and truly enjoyed the accommodation itself. The atmosphere was lovely and the staff were great. I wanted to offer some constructive feedback on one area that could be improved: the food. While tasty, the variety of choices was quite limited. More significantly, the portion sizes were noticeably small. It reached a point where I, and I noticed other guests too, felt we had to be considerate and take less, just to ensure there was enough for everyone to get a bite. That's a feeling one hopes not to have while on vacation. My simple recommendation would be to provide more reasonable portions. I believe this small change would make a world of difference and go a long way in making your guests feel truly welcome and well-cared for. Thank you for listening.

Pros: The hotel has an excellent central location near malls and convenience stores. Staff are nice, friendly, and attentive. Bed is comfortable, aircon is cool, and showers have adequate pressure. Cons: For a new hotel, the furnishings, panels, and walls already show wear and tear. Some panels and tiles show signs of rushed work. Construction noises are loud and I was not given any prior notice about it. The room door is annoyingly hard to open. Elevators lack card detectors on both sides; layout is confusing. Security people are nice, but they do too much frisking of my things and the entrance/exit layout is also confusing. The lobby is too small. Amenities are lacking, only a gym is available for leisure activities. Overall, average stay with lots of room for improvement.

Richmonde Hotel Ortigas is a well-aged hotel that has clearly stood the test of time. I originally booked a Standard Room via Trip.com and decided to pay extra to upgrade to a Junior Suite upon arrival. It was absolutely worth it. One of the experienced staff recommended a room with an excellent view, and the scenery did not disappoint. The bed is very comfortable, perfect for a good night’s rest. The pillows, however, are on the softer side; I personally stacked three pillows to achieve better neck support. The air-conditioning is very powerful—almost freezing at times. I wasn’t entirely sure how to adjust it, and it seems to be set in Fahrenheit, but it works extremely well for those who enjoy a cold room. All the room lighting works as intended. The lights are on the warm, dim (orange) side, which seems intentionally designed to match the hotel’s classic and cozy ambience. It gives the room a calm, relaxing feel, especially at night. One small suggestion would be to provide additional plastic trash bags in the room and bathroom. I use food delivery services quite frequently during my stay and prefer to clear waste daily for cleanliness. The Junior Suite comes with a larger Smart TV, which was a pleasant surprise. You can easily log in to your own Netflix account—watching shows in bed felt like having a mini private cinema in the room. Extremely comfortable and enjoyable. The gym is a big plus—open from 6am to 9pm and almost always empty. It honestly felt like I had the entire gym to myself, which made workouts very pleasant. The swimming pool is currently closed for renovation, which is understandable. While the room is generally clean and comfortable, it could benefit from renovation and deeper cleaning. The wooden doors, curtains, desks, and drawers are showing their age and would greatly improve the overall experience if refreshed. That said, for a hotel that is over 25 years old, it has aged remarkably well. The location is excellent—one of the best aspects of this hotel. There are plenty of food and convenience options nearby, including 7-Eleven, Dunkin’ Donuts, Starbucks, Pancake House, and more. SM Megamall is just a short walk away, making shopping, dining, and commuting extremely convenient. Most importantly, the service from the staff is outstanding. There are warm greetings everywhere you go, and the staff are consistently polite, professional, and helpful. Their hospitality truly enhances the overall stay and makes guests feel welcomed. I will be trying their breakfast buffet soon and will update my review afterward to share whether it exceeds expectations. Overall, Richmonde Hotel Ortigas offers great value, comfort, excellent service, and an unbeatable location. I would gladly recommend it to travelers who appreciate classic charm paired with genuine Filipino hospitality.

rooms smaller than described, but price wise its ok

I have been to this property multiple times since 2022 and the receptionists are all friendly. First time to book in trip.com for the stay for my friends.

My room selection was very spacious and it was great to see that I had a huge refrigerator and an entire kitchen area to myself, giving me the choice to cook for myself as all the necessary utensils were provided; this was similar to an Airbnb offer. The swimming pool area was quiet and beautiful, I had it all to myself. However, my problem was that customer service at the front desk offered poor service and had a nonchalant behavior ie my flight was late afternoon & I asked if I could stay for an extra 2hrs because check out was at 12pm and I didn't mind paying the fee based on a time basis but then she stated that I have to pay a full half day fee which is 12hrs fee which was ridiculous so I declined. Went down to the lobby and waited there for the 2hrs after which I asked if I could use the restroom then I was told it was out of use. Can you imagine that after spending so many days and money at the hotel but was refused to their restroom upon leaving.

we enjoyed our stay in the hotel

Ang bagal ng service ng food. Kahit order ng ice imaabot parin ng ilan oras. but yun room is okay. maganda and malinis. staff is also friendly too. lalo si kuya sa front desk na hinanapqn kami ng maayos na room.😊