Hotellit aamiaisella kohteessa Bacolod

Cleanliness probably the best so far... place safe and nearby to robinson.mall employess very professional ill recommend this hotel. west town hotel price very cheap and affordable...

We stayed from December 4–6, 2025, and overall had a pleasant experience. The cleanliness of the hotel was good — rooms and common areas were well-maintained. The front desk staff were friendly and very professional in addressing our concerns. Special shoutout to April, who assisted us when our originally assigned room was rented by a guest extending their stay. She handled the situation smoothly and even arranged an upgrade, which we truly appreciated. They also have a very interesting elevator system — it surprised us at first, but we eventually got used to it, and it added a fun, unique touch to the stay. Breakfast was plated, with limited options, which is the only downside of our stay. However, what was available was prepared well and tasted good. Overall, it was a good experience and definitely worth coming back to.

Our 3-night stay at this hotel was truly enhanced by the exceptional service provided by the staff. From the moment we arrived, the team was warm, professional, and always willing to help. Their attentiveness, efficiency, and genuine hospitality ensured that our stay was both comfortable and enjoyable. It is clear that the staff takes great pride in providing outstanding service, and we are very grateful for their efforts. We would highly recommend this hotel to anyone seeking a welcoming and professional experience.

Spent 2 nights here including new year'' eve. Got. Good viw of the city during the fireworks display. Rooms and hallways are very spacious. Linens and beds are comfy. Have discounts at luk foo. Got to use their pool as well. Good stay here for families. Kudos to the hotel workers who spent their new year at work!

Everything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent. Nevertheless, Thank you and Good Job Team Sugarland!

The place is within the heart of the city. Accessible to transfortations,, shopping malls and Restaurant with spacious room for two. Staffs were very nice and helpful..Well definitely come back to stay on our future travel plan🤔😍❤️🙏🙏🙏

Great rooms with plenty of space. Very clean and a comfortable bed. Walking distance to the mall and restaurants. Very friendly staff. This is our second stay and we will stay there again.

Reasonably maintained building, good water heater in both rooms I was at, reasonably fast and stable wifi, everyone was nice, professional an polite. was a comfortable 'home away from home' in Bacolod. Nice authentic filipino breakfast options for a 'foreigner' to taste some local food. Super central location. I was able to just walk everywhere.

Booked this hotel because i was looking for a hotel that is close to Bocolod airport and it was published as 3.8kms to the airport But in actual fact it's actually more than 15 kilometres away, it's very FAR AND to find this hotel was another problem because on the maps online app i this name doesn't show up When i arrived at the hotel it's actually with a different name Can you please rectify and not confuse customers Overall it's just a budget hotel VERY Disappointed

Clean rooms good place