Hotellit aamiaisella kohteessa Solidaridad

"服務很好吃的很好風景也很好，美中不足的就是房間內太潮濕，內陸的朋友們可能會不太適應。房間內裝修比較現代，但對於住慣了國內好酒店的朋友們來説還是有些差距，所以沒必要抱着太大的幻想。用了房內的pad叫餐居然沒上，非得我打電話提醒才知道，比較掃興。還有就是這個海景精緻房約等於沒有海景，想要訂這個房型的直接定個基礎房型省省錢吧，想看海景的直接多花點錢一步到位。其餘的體驗都很不錯。"

"The property was amazing. You feel like you're in a paradise in the middle of the jungle. The food was great and the service was top notch. Only thing was some people had a bit too much fun at the pool and had accidents that made everyone evacuate the pool for cleaning, but there are other pools and lagoons that you can relax in to make up for it. Make sure you try the fish tacos at the restaurant by the beach and the roof vegan restaurant was also great for breakfast. Also make sure you go to XPLOR.... it's so well made... and we had the most fun there. We regret going to Xelha... you go there in the morning and you're stuck there until 4pm where as XPLOR you can go back an forth freely. We regret not trying the other parks that were a part of the resort."

"Great but check all restaurants are open and book asap as you’ll end up in buffet restaurant every night"

"和閨蜜去的，墨西哥人都好淳樸熱情，感覺他們每個人都很開心，這家酒店餐廳也是不錯的，法餐，鐵板燒，phad thai一點都不敷衍"

"I recently celebrated my seven-year wedding anniversary with a 5-night stay at TRS Yucatan hotel, and it exceeded all expectations. The staff's exceptional treatment made our experience truly memorable. Special kudos to the remarkable team at El Gaucho—Amayde Cruz, Ingrid Martinez, and our outstanding waiter, who we unfortunately did not get the name of, along with Fernanda Pichardo. Rosa from Villa 70 treated us to 5 star treatment, cleaning our room and doing turn down service everyday with the highest quality. Our butlers (Emilio, Estefanía and Daniel) were also really phenomenal! The resort surprised us with a lavish dinner on our last evening, making us feel like royalty. The tranquil and peaceful atmosphere added to the perfection of our stay. Highly recommend for a special occasion or a luxurious getaway! Thank you to the whole TRS team for the most spectacular time and making us feel like royalty every single day!"

"troisième visite à ce resort et toujours une expérience merveilleuse. Je reviendrai assurément"

"Tres bel hotel resort, avec de très bons restaurants et un service au petits soins. Les chambres sont spacieuses et la plage est magnifique."

"Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach."

"The hotel, the best but to pricy, so gritty expecting 6000 pesos for a less than 50 dollars game. Also not making up to the agreement, between Trip and Nickelodeon together. Last time I use both"

"硬件大於軟件，app上的訊息和實際有不一樣，管家並不是24小時在線，感覺可有可無，問前台，打房間內電話以及任何一個工作人員都可以代替管家。硬件很好，食物很美味"