Hotellit aamiaisella kohteessa Mombasa

"The Lake view room was a lot worse than the other one that I stayed in. The humidity was awful. The air-conditioning doesn't work properly and have enough of an effect. The internet did work better though. The rooms away from the lake are more spacious and better ventilated.  Nonetheless, as a whole it is a good hotel. "

"I recently stayed at Servin Sea Lodge, and it was an unforgettable experience. From the moment I arrived, the staff made me feel right at home with their warm and welcoming service. The lodge itself is beautifully situated with breathtaking views of the ocean, and the sound of the waves crashing adds a serene and peaceful touch to the atmosphere. My room was spacious, clean, and tastefully decorated, with large windows that allowed me to enjoy the stunning coastal views. The bed was incredibly comfortable, ensuring a restful night's sleep after a day of exploring. The amenities were top-notch, and I particularly appreciated the attention to detail in every aspect of the room. The on-site restaurant served delicious, fresh seafood, and the breakfast options were diverse and satisfying. The staff went above and beyond to accommodate any special requests, making the dining experience even more enjoyable. One of the highlights was the private beach area, which provided the perfect setting for relaxation. Whether it was lounging by the shore, taking a dip in the water, or enjoying a sunset cocktail, it felt like paradise. Servin Sea Lodge offers a perfect balance of tranquility, luxury, and excellent service, making it a fantastic destination for anyone seeking a peaceful getaway. I highly recommend it and look forward to returning in the future!"

"Прекрасный, атмосферный отель. Невероятно отзывчивый и любезный персонал. Очень вкусная еда. В ресторане на берегу ”Джази” отличные, свежие морепродукты. Уборка номеров хорошая, есть подготовка номера ко сну. Мы попросили поздний выезд, в 17-00, из-за задержки рейса. Нам бесплатно продлили пребывание и дали другой номер, с видом на океан, и помогли перенести вещи. Очень понравился бассейн, хорошая глубина, до 2,2м. Территория отеля очень ухоженная и зелёная, всё цветёт. Есть дикие обезьяны, их охранники гоняют из рогатки))"

"Hotel is small but quiet, comfortable rooms, swimming pool is not deep enough for adult people to swim.Stuff was very friendly.Problem was in restaurant with Chef."

"Good service very nice vacation beautiful view to the ocean stay in balcony having great cup of coffee worth it"

"Nice hotel, full of amenities. location is great and on the coast but Mombassa traffic means you may be stuck in a lot if you plan to visit the main city itself"

"We had a wonderful stay at Pride Inn Flamingo resort. I called the day of my stay for a pickup by their driver and was met a few hours later as I left the baggage pickup at Mombasa airport, by a smiling face holding a sign with my name. The drive to the resort was long. It was equally long on the return. But we were met by a cool drink and wet towel to refresh. The room wasn't ready yet so we had lunch first as they took care of our bags. Lunch, as was all of their meals was plentiful and had a large variety so even my picky eater husband could find plenty to satisfy. We aren't drinkers but drinks both alcohol and non were included in the all-inclusiveness. The room was great spacious and spotless. The shower was cool and because of the heat I didn't even notice. When I had trouble with the safe a call to the desk brought security to o fix it immediately. I must mention that both I and my husband had a massage and it was a don't miss item. I am a former massage therapist and believe me when I say this is worth every penny indulge yourself it's wonderful and I had manicure (my first) which still looks great a week later! This was the perfect way to end my Kenyan safari vacation."

"Hotellin sijainti on hyvä, näköala huone on hämmästyttävä, mutta meillä ei ollut lämmintä vettä suihku, sinun täytyy suihku suolaisen kylmän veden, ja henkilöstö sanoo vain ”Anteeksi”. Se sopii lyhytaikaiseen."

"My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building."