Hotellit aamiaisella kohteessa Odate

We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead! At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star. So other than that part-time staff (girl), all were pretty good.

非常好！房間很寬敞，很乾凈！ 頂樓的温泉不大，但是人也很少，還有冷水池子和桑拿。 如果人多大概體驗感就會差很多。 下午3點到晚上9點有免費的飲料喝。 和式房非常不隔音，隔壁打開書包拉鍊、刷牙都聽的一清二楚。早晨四點鐘被隔壁打呼聲吵醒。

ねぶた祭りを見るため半年以上前に予約しました。 夜日付変わる前くらいに到着し、真っ暗で何も見えなかったですが、遠くからでもルートインのライトが照らされていて場所は分かりやすかったです。 部屋は綺麗で、大浴場も深夜2時までやっていてアメニティも一通り揃っているのがとても良いです！ 朝食も無料なのがありがたいです♪ 自動販売機もお酒や食べ物のもあるので館内を出ずに済みます。 女性用大浴場には洗濯機と乾燥機が1つずつあり、洗濯200円乾燥100円でできます。男女共有の方にも洗濯機と乾燥機が4つずつくらいありましたが、故障中でした。 部屋にティッシュないですが、大浴場にはあります。 大浴場のアメニティは、N&COのクレンジング、化粧水、乳液&FIESTAの洗顔(洗顔&手洗いフォーム)です。 部屋には洗顔化粧水乳液の1回使い切り分があり、クレンジングも受付で言えば貰えます。

Spacious room and bathroom, but a little old and dusty. Quite a distance from Odate station so will need to catch a bus or prepare for a 20-30 min walk. Helpful staff who guided us where to catch buses.

早餐豐富 職員有禮的 下一次旅遊時會再次選擇 一樓有提供免費咖啡機。 電梯只有一台，所以上下樓常需要等待，房間插座只有兩個，房門非電子鎖，進出門都要記得手動鎖門。

Hotel room is clean and comfortable. They even give one free entrance to the onsen next door. Staff are courteous and welcoming. Only shortcoming is it is located next to a railway crossing and sound proofing is not perfect. So be prepared to be awaken at 2am in the morning due to train crossing.