Hotellit aamiaisella kohteessa Hakuba

Absolutely gorgeous environment and atmosphere with traditional Japanese styled rooms that confer the most relaxing and peaceful experience during our stay. Our room is equipped with private onsen facing the snowy mountains offering another level of unparalleled tranquility and comfort after a long day of skiiing. Also worth mentioning that the staff at the entire premise are so attentive and caring that they would ask about our needs on amenities and restaurant options - they even gave us a full catalogue of restaurants nearby when we were wondering what to eat at night. Overall, the experience was exceptional and I would highly recommend the stay in this hotel

Service was in general good. Most staff can speak English and were very helpful.  We booked their teppanyaki restaurant but due to a member being sick, we cancelled it one day ahead.  However, we were then being told that there is a 50% charge which was not explained to us when we made the booking.  After some back and forth, they finally agreed to waive it.  Appreciated that but it was a hassle.  The apartment is nice and juices and water were included in the fridge.  There's no onsen nor swimming pool nor a gym in the hotel.  Breakfast was good with lots of varieties.  Location is excellent within walking distance to the Main Street in Echoland where most restaurants are.  Hotel provides shuttle buses to Happo One and Hakuba 47.  

ที่พักสะอาดมาก เตียงนอนสบายและสะอาด บ่อออนเซ็นเล็กแต่แช่น้ำสบาย เสียดายอาจจะเห็นวิวเขาแค่บางส่วน

Dear Mr. Nakamura, I would like to take a moment to commend your front desk staff member, AWO, for her excellent service during our stay at Courtyard Marriott Hakuba. From check-in to check-out, she was consistently helpful and professional. In particular, she assisted us with booking a bus and later arranging a taxi, always handling our requests with efficiency and a warm attitude. Her support made our stay smooth and enjoyable. Please kindly pass on my appreciation to AWO. Thank you and your team for the wonderful hospitality.

The hotel is very nice and have Japanese+Western Style. We really like the atmoshere and the owner, Mr.Kashiwabara and his wife are very nice to us. He introduced us many things and also drive us to the train station on the next day. The facilities in house has everything you need. We enjoy the onsen very much and the water is mineral and clean. We hope to go back again. Thank you very much.

Wonderful Stay at Garden Pension Obogurgl We had an excellent experience at Garden Pension Obogurgl. The location is perfect—just a short walk to the Hakuba Goryu lifts, which made getting on the mountain super easy every day. The pension itself is cozy, clean, and peaceful, with a lovely garden that adds to the charm. Our room was warm and comfortable, with plenty of space for ski gear, and the communal areas had a relaxed, homely vibe. The hosts were friendly and welcoming, always happy to help with local tips and transport advice. We especially enjoyed being able to walk everywhere—whether it was to the nearby convenience stores, local restaurants, or just strolling among the beautiful pine trees. The large cherry blossom tree out the front added a special touch to the peaceful surroundings. If you're after a quiet, scenic, and welcoming place to stay in Hakuba Goryu, Garden Pension Obogurgl is a fantastic choice.

This hotel is beyond my imagination. OMG ! The place was so amazing I chose Chalet with my family member 8 persons. They really in love with the place and all speak the same that we will definitely come back again ! The owner has a service to bring you to the supermarket at 4 pm everyday. That's awesome we can do cooking and enjoy precious meals with our family. There are not many houses here so it is the best option for anyone who looking for the cozy places and can also enjoy the wonderful snowy view. Thank you Ms. Hana to take care of us along the stay ! :)))

Overall good experience. Had no problems finding the place when driving in the snow, staff was able to help with finding a parking spot when all spots were full. Staff was friendly and there are rentals which I didn't realize till we arrived. Onsen area was clean and sufficient. Decent vending machine selection. Breakfast left some to be desired unfortunately. 

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!