Hotellit aamiaisella kohteessa Chino

"lovely hotel with excellent service. has a beautiful spa. but the shower in the room was a little dirty. the breakfast was wonderful though."

"Our staying here was a pure pleasure! And I must say, it exceeded all our expectations! From the moment we arrived, the staff was incredibly welcoming and attentive, making the check-in process smooth and hassle-free. The room was spacious, clean, and beautifully decorated, providing a perfect retreat after a long day of exploring. The location of the hotel is fantastic, sarrounded by montains and river. The free shuttle from Chino Station makes getting here quite easy. Enjoying the onsen was a delightful experience, offering pleasure for all your senses: the hot spring water, the sounds of nature, the beautiful scenery. The traditional kaiseki dinner was exceptional! Each dish was thoughtfully prepared, showcasing fresh, local ingredients. The flavors were rich and well-balanced, with a perfect blend of spices. The atmosphere was cozy and inviting, making the dining experience even more enjoyable. Overall, it was a delightful culinary experience that complemented the serene surroundings perfectly! I highly recommend this hotel for anyone looking to escape and rejuvenate in nature, have a comfortable and pleasant holiday away from the noisy and crowded big city. I can't wait to return during other season! Thank you!"

"I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back."

"Excellent!!! Parking just in front of the entrance Near to the Express highway"

"飯店地理位置很好居高臨下，從房間看出去就可以欣賞到湖岸風光，沿著湖邊散步可以走到對岸更加熱鬧，飯店走下去還可以坐天鵝船遊湖"

"友人との登山目的で今回利用しました。スタッフの方も凄く親切でした！ キッチンや食事エリア、洗面所&シャワー室もかなり綺麗で快適に宿泊ができました。 今回は和室のお部屋に宿泊しましたがこたつもあり寝るだけと考えれば申し分ないです！ レセプションで近くの温泉施設（約徒歩5分)のチケットも安く購入できました！ 次回また泊まりたいと思っております。"

"どこのスタッフも対応が良かったです 大浴場がホテルから離れていてシャトルバスも出ていると案内されましたが3分くらいなので歩いていきました 食事の際アレルギーがあることを伝えたら細かく質問していただきアレルギーの食材は外してもらうことができました"

"2024.3宿泊。このホテルには何度も泊まっている。今回は初めてTrip.comで予約した。サイトでは一泊二食のプランだったが、ホテルに着いたら素泊まりとのこと。カウンターを挟んでそれぞれ主張したがらちが明かず。Trip.comに電話して状況を説明。一泊二食プランで予約していることは認めたが、ホテルには卸の楽天トラベルから予約情報が届いており、楽天トラベルに確認するため一旦切って待つことにした。折り返しの電話でTrip.comから、一旦当方が二食分をホテルに支払い、あとでTrip.comからその金額を振り込むという案が提案された。振り込まれる保証はなく、もし振り込まれなかったらこちらが損するだけ、とてものめる案ではなかったが夕食の時間は始まっており受諾した。フロントで食事代を支払い食事をし、部屋から領収書をTrip.comに送付した。 当方の振込先を伝えてから翌日には金額通り振り込まれており当方の出費はなかったが、二度とこのようなことがないしていただきたい。"

"食べ物、娯楽全て良かったです。 部屋が少し古い感があるが、来年も行こうと思います。"