Hotellit aamiaisella kohteessa Bandung City

From arrival to checkout, the stay felt warm and welcoming. Staff greeted us kindly and were consistently courteous throughout, which set a good tone from the start. The room was very spacious, and being on the 18th floor, we had a lovely view over Bandung. The bed was excellent — super comfortable with great pillows. I fell asleep almost immediately, which says a lot. Facilities overall were solid and worked well. The furniture shows a bit of age, but it still feels classic and well maintained rather than run down. The only real downside was the bathroom shower. The shower head is old and the water flow was uneven, which took away slightly from the experience. Towels, however, were clean and perfectly fine. Breakfast was a highlight. A wide spread with lots of local options, including jamu and rebusan. It was fun sampling different traditional flavours, and the variety made breakfast something to look forward to rather than just routine. Location is another plus. The hotel is just a short walk from Braga City Walk, making it very convenient for exploring the area, dining out, or taking an evening stroll. Overall, a comfortable and pleasant stay with excellent service, a great bed, and a strong breakfast offering. With a small update to the bathroom fittings, it would be even better.

Location is good, surrounded by many cafe and restaurant, nice hotel

The hotel was in good location. Actually was arrvived late about 3pm, we booked 3 room. But just available 2 room with connecting door (nice as i request). But another 1 room still waiting, because the room not ready. We waiting for so long until about 4pm we can check in the room (after i request the housekeeping to clean up the room). After that we had a called, that we had complimentary dinner buffet (for the delayed check in). We was happy. After we arrived at around 7pm, the food was empty. The staff didnt notice that they need to refill the food. Chicken with kare soup was cold. Foods variety was limited. Also a lady in 1 group was complaining: spending 200K/person, but the food was disappointed. Same also we spend extra charge. The next morning went to the gym, i found dirty stuff at men restroom. In the morning before i check in, i try to call the hotel to fix line. But nobody answer the phone. Maybe the mamagement should check it. It was unexpected experience to staying at 5 stars hotel. Need to improve the service

Surprisingly, my wonderful experiences came from the food. The first photo is from the hotel breakfast — those crispy, flavorful potatoes were unforgettable! The second one is Ta Wan, right in the adjacent mall, super convenient with so many food choices around. Honestly, staying at Harris Hotel, food is never a problem!

Such a nice hotel! The hotel offers variety of breakfast 😉. Nice stay and will stay here again next time!

Everything is good in this hotel. Really love it a lot and strongly recommend everyone to give it a stay. Though we encountered pillow casing not clean but it was changed promptly. We stayed at Four Points by Sheraton Bandung for 5 days and 4 nights while exploring Bandung. The hotel’s breakfast service began at 6.00 a.m., which was especially convenient and thoughtful for early-rising guests like us. We would like to specifically compliment the restaurant manager, Mr Niwan, for his exceptional service. From the second day onwards, he remembered us and thoughtfully brewed milk tea for my husband every morning without being asked. His friendliness, attentiveness and genuine effort to meet our requests—or recommend special breakfast items on the menu—made our dining experience truly a memorable and unforgettable ones. Having stayed at several five-star hotels across Indonesia, we can confidently say that Mr Niwan stood out. He made us feel sincerely welcomed and delivered excellent and outstanding service throughout our breakfast experiences. His professionalism and warm hospitality reflect the high standards of Four Points by Sheraton. While all staff members were pleasant and helpful, Mr Niwan was exceptional in going the extra mile and greeting guests with a sincere smile consistently. He is definitely a credit to your team and a good example of how well Four Points Sheraton Bandung has trained and developed its staff. Thank you for making our stay at Four Points by Sheraton Bandung feel like a home away from home. Thank you Mr Niwan for always delivering your EXCELLENT SERVICES with a smile. We truly enjoyed our breakfast experience in the restaurant. Lastly, thank you for treating all guests with snacks and AWESOME SERVICES. It was definitely a memorable and lovely stay at Four Points by Sheraton Bandung❤️.

Good location, got a good swimming pool and games like air hockey and billiard. The location is great which is in the city center The awful thing of our stay was breakfast. Maybe because we stayed from Tuesday to Wednesday, they spread so thin with so many choices but none of them were good, the portion was so small And not much of a protein, I would rather they have small selection for slow business days but the portion is big But we got our room upgraded which was nice. Overall had a good stay, just bad breakfast.

Stayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.

Travelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold. The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets. For breakfast, everything was delicious and varied. Thank you for your hospitality.

걸어서 5분 거리에 반둥회의 기념관과 아시아-아프리카 거리가 있어 반둥시내 관광하기에는 좋은 위치다. 내가 묵은 방은 넓어서 좋지만 원래 사진에 나와 있는 방이 아닌 것 같고 그 방보다 못한 것 같다. 광고 사진은 방안 창문이 왼편에 있는데 내가 묵은 방의 창문은 오른편에 있다.