Hotellit aamiaisella kohteessa Muro

絕對符合五星級標準的酒店，雖然酒店的泳池有點小，但是我最喜歡的早餐和服務都讓我非常滿意。早餐非常豐富，手沖的拿鐵和卡布奇諾很香，菜品種類豐富，這就是五星級酒店該有的樣子。從入住開始，你就可以感受到所有員工的熱情，他們很願意跟你分享他們工作的地方，還有就是每天都會提供一瓶1L的礦泉水，這個在國外很少見，我是強推😙

Nice hotel to start and return from your bike ride. Meal was delicious considering most people were on half board. Great breakfast and even better dinner. Bigger tables for the group of friends would be nice and juice dispensers should be reconsidered - too many people waiting..

In one word, amazing!!! Perfection of a clean hotel, great staff, perfect location, large and beautiful rooms, I will definitely return to this hotel.

As of June 2025, the hotel is in very good condition. This is a higher-quality than average hotel, although not luxury. Finishings, designs, rooms and maintenance are higher/better than usual. The pool/pathways areas are impecable. Bushes perfectly trimmed, not a leave or fallen flower on the floor. Beautiful and cared for daily. June is a great moment to come to Mallorca as it is already very warm/hot enough to crave pool and beach but not hot enough you don't want to walk around. Also, the amount of people is very reasonable. Come July/August, things change and crowds make everything less enjoyable. Front is nice and helpful and the breakfast buffet (in my case I paid for the immense convenience) fantastic. The beach is a 3-minute walk from the side exit door, just crossing the main street. The beach is fantastic, clean and it barely has any weeds. However, although we did not have issues to find a space, I don't want to be there in July/August as there are around 100 ft from water to the back and I bet it will be more difficult to find a space with a crowd. Hotel location is great as it is right in the main street with plenty food and the typical ”everything” stores within walking distance. We stayed 5 days and didn't need to take the car to go have dinner. The rate was also higher than average but there are plenty reasons why it is fair. Overall, very happy with the stay and every aspect of the hotel.

The resort tried to charge me extra money for my kids stay as Trip.com did not communicate 4 people but 2. We showed paperwork as proof and Trip customer service called and it wasn’t enough despite paperwork saying 2 kids and 2 adults. They wanted to charge me another $800 for my kids stay after I already paid. Trip asked I pay and they’d reimburse me but I didn’t trust anyone and it sounded too good to be true. One of these two screwed up and almost ruined my vacation. Hotel “figured it out” and made the problem go away but I don’t know who was at fault. Hotel staff were amazing, location was amazing, food was good for breakfast and crazy expensive for dinners. They tried to stick me in a smoking room and told me they were full, later they found another room for us that was much better. The issues were solved but this was disappointing experience on Iberostar reservations team and trip.com.

Nice hotel with good service. We only stayed one night and it is definitely not enough. Plan to be here next time!

Muy bueno el servicio todos son muy buenos y aparté la atención en lo mejor.

前台態度很好，還給了兩瓶大瓶水，本來住在荒郊野外擔心買不到水，這樣不用擔心了。房間很小但是乾淨，有個小陽台但是用不上，酒店後院就是海灘，但是當天下雨景色並不好，也不怪酒店。寄存行李也很順利，工作人員微笑服務，總體來説不錯。