Hotellit aamiaisella kohteessa Aachen

Good hotel. But not exactly what you expect from a 4-star hotel. Location great, quiet and clean rooms but not fancy, breakfast is noramal and menities are limited: No toothpaste and toothbrush, no shoe polish, no slippers, no iron, no bathrobe, no working chair and no smart air conditioning and heating which made room a bit cold and unpleasant for me.

Great location, clean facilities. The pool was closed which is understandable. The airconditioning in the room was not cooling enough and was stuffy at night. overall, no complains about the experience.

Room is very clean and well decorated but not very isolated, especially facing street. Breakfast is average. Reception desk was a bit insensitive (maybe that was my experience) which could be improved.

Schoon hotel vriendelijke staf zeer goede locatie tov kerstmarkt en Dom Aken parkeergarage dichtbij

Great location, 1-2 minutes walking distance to shops, restaurants… 10-15 minutes walking distance to the railway station (hauptbahnhof). Great/welcoming check-in, fast check-out, wonderful staff. Large, clean and quite room. The breakfast was nice but not exciting. To iron, one has to go to the Baggage and Ironing Room on the first floor which is not convenient. In summary: a very nice hotel, which I highly recommend.

The staff was not really friendly when we arrived in the evening...

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+ Freundliches Personal, kostenlose Parkplätze, Bushaltestelle 200m entfernt - kleines Badezimmer, aber noch akzeptabel

The Hotel staff were excellent and really friendly, professional and really great service in every aspect. The Hotel website says it has a Restaurant which is why I booked it as I didn’t want to go anywhere else. Unfortunately this is not the case, I was told there are no Restaurant facilities due to the lack of a cook. The Bar offers Pizzas which was not particularly Good. Service though was excellent.

The location for us travelling by train was excellent. It was just several minutes walk. For the price it was a good hotel. We enjoyed the breakfasts. I liked that they had coffee and tea out 24/7, you could buy other drinks and that glasses were provided. The reception staff members were very helpful. The only downside was that we got put on the top floor where there was no elevator so we had to take our suitcases up some stairs.