Hotellit aamiaisella kohteessa Quepos

Beautiful location and for the most part the service was great. First the pluses ....beach is super and the staff down by the beach was friendly and welcoming and they do a great job of creating safety (lots of lifeguard drills it appeared!) and overall the sense of a lovely vacation feel. There are golf carts to take you everywhere on the property, which is pretty necessary as the property is steep and quite spread out. You just give a call and someone shows up in minutes. Many of the drivers have a great personality, just made it surprising when a few of them seemed not friendly--and for us there was no need to speak English--I was always happy to try my Spanish! Ditto for the staff in the main restaurant--some were friendly and welcoming and a few others were all business and not very welcoming or patient. On with the plus items...the beds are very comfortable, rooms are private and quiet, and the policy of free mini bar snacks (with free restocking) is wonderful! The monkeys and iguanas --and sloths--on the property are terrific. There is a dinner in the beach restaurant on Wednesdays, Sats and Suns and since we were only there for the Wed dinner, I wish that the staff at breakfast had reminded us of it and also, there could be a small guide in the room that would include the beach dinner evening schedule as well as a map of the nature trail --with distances. We wanted to walk it ourselves, without their guide, but didn't have a good sense of the overall length of the trail. There was a little sense that they wanted to encourage us to sign up for their guided (for a fee) walk. The food in the main restaurant was good, but not exceptional and the dinners are quite expensive. The breakfast has many choices and again, it's good but not exceptional--but nice that it's included in the room price. Overall, however, it's a lovely place, clearly the nicest place to stay in Manuel Antonio, but also quite pricey, which you know if you're reading this! Trip.com had the best price by far, at least for November.

They spoil you here! They have a WhatsApp set up for their guest services and it made it all the more spoiled. I was at the spa and I needed ice for my drink that I brought there and all I did was message and they brought it right to me. The food was great breakfast, lunch, and dinner. There was free shuttle service to Agua Azules and the town, which was perfect because we booked parasailing with Agua Azules and they dropped us off right at there steps. The room was clean. The property was beautiful. We got to see sloths, iguanas, and monkeys! The monkeys were right outside our hotel building (we booked a vista suite) when checking out.

Friendly staff, relaxing vibe, comfortable beds great value, daily housekeeping, nice breakfast options included in price and awesome happy hour Pina Coladas. Would stay here again

The hotel is located at an amazing location with a view over the forest and Pacific Ocean. Room was clean and nice and the breakfast was amazing!

Tout simplement incroyable. On se sent en nature. Un peu plus loin de la plage, mais parfait puisque nous avions une voiture. Bon choix de restaurant à proximité. Je recommande fortement!!

Staffs were very kind. And the location was very nice and the view of the hotel is beautiful!Wonderful! Recomendable:)

We thoroughly enjoyed our stay at Shana and found the room, facilities and staff excellent. The breakfast, the bar and the dinners were equally excellent and the beach was also an added bonus. We plan on returning to Shana on our next visit it Costa Rica.

The cleanliness of the hotel was kinda of disappointing. Our room didn't appear to be properly cleaned. Bath towels were all over the place, and there was even a rotten mango on the nightstand. Hotel staff was friendly, and they have a nice pool.

Hotel muy bien situado justo a la entrada del parque Manuel Antonio (escasos 100m). Puedes disfrutar de las instalaciones del hotel el faro, lo que hace que la experiencia sea aún mejor. Los empleados del hotel son muy atentos y amables

Amazing location you felt right in the middle of the jungle but very close to the beach. Very good on-site restaurant and small swimming pool would highly recommend this accommodation and would book again ourselves.