Hotellit aamiaisella kohteessa Hualien

We are very happy with our stay in this inn. Service was tip top. The lady and guy at the reception were very helpful and polite. Knowing that we are muslims and they are so helpful and kind to prepare a meal that has no meat for us. The lady staff even made a special vegetarian order for us to have our breakfast on the go because we needed to leave the inn early for our activity. The guy made an effort to help us read the ingredient list on the snacks they offered with us asking him to. We are really thankful for this gesture. It means alot to us especially traveling to a country where halal food is not easily found. Breakfast was fantastic. We love the salmon toast so much! Room was clean and well maintained. We do want to apologise on our son's behalf for the screams and cry during our stay. He was having a meltdown. Sorry to both the staff having to handle other guest who may have complained to you for the noise. Will we be back? Most definitely.

One of the better (if not the best) hotel chains I’ve stayed at in Taiwan. I’ve visited Taiwan about 10 times and stayed here for 2 nights, and overall I was very satisfied with the experience. They provide free bicycles (3 hours limit), which is useful for getting around Hualien. Breakfast has a good spread, and there are complimentary ice cream and drinks available in the lobby around the clock. We didn’t realise they also offer late-night supper from 7pm to 9pm, which was honestly as good as a proper dinner buffet, with a good mix of Western and Chinese dishes and even live entertainment. The room was spacious and well maintained, with no hygiene concerns. Shower water pressure was good. Noise levels were generally fine, though louder sounds like furniture movement could occasionally be heard. The hotel is conveniently located near a convenience store, restaurants, KTV, and a cinema, and it’s about a 10-minute walk from the station. You can also cycle to the night market within 15 minutes, making it super easy to get around the main area without getting a taxi. Overall, a very good stay and very good value for money. While a gym would be nice, I would definitely consider staying at other branches on future trips.

Hotel provides free afternoon tea and snacks for guests, as well as supper. Staff were friendly and helpful. Location is good, within walking distance to the night market. The hotel emailed us as we had left some items in our rooms while hurriedly packing our bags. My sister and I were caught in the earthquake on 0403. Thanks to the professional front desk agents, we were able to get to the train station in hope of catching an afternoon train back to Taipei. Unfortunately, after waiting for about 3 hours, we were informed that all trains were cancelled. Our guide, Mason, who took us on the Taroko gorge tour the day before, was super super kind and helpful who went out of his way to rent a car and drove all 7 of us from the tour group to Kaohshiung. We spent the night there before taking the hsr to Taipei. Mason is truly exceptional, authentic and passionate. We are really grateful to Mason. Indeed, we are blessed to have met kind hearted souls in Hualien. Our thoughts and prayers are with the people of Hualien, Taiwan.

You can walk to the hotel from Xincheng station in about 20 minutes. There is a shuttle that takes you from the hotel to either Xincheng or Hualien station for free, which I appreciate. The immediate area around the hotel and from Xincheng station is quite remote and there are basically no stores or restaurants open. Thus you will probably have to eat all meals at the hotel restaurant. The restaurant itself is pretty good though and the pricing is reasonable, all things considered. The main benefit of the hotel is the hotel pool. Personally i have a bit of mixed feelings about the pool because the view of the ocean and the beach is partially blocked by some trees, however, overall it is indeed a nice view especially of the mountains in the back. You can also walk to the beach in a few minutes, which is convenient. Service is good. Overall if you are planning to check out Hualien but don't plan to go to Taroko gorge, I think this is a decent option.

Good location and short walking distance from hualien train station. The breakfast offers a wide variety of options, highly recommended the breakfast buffet. The shampoo and other toiletries were really pleasant to use, with a lovely scent.

The room is bigger than the picture shown on the website. Good location, opposite the hotel has family mart,McDonald and KFC.. walk 3 mins and have breakfast shops. The hotel staff are very friendly.

Lakeshore Hotel Hualien offers a tranquil escape, prioritizing impeccable service and a peaceful atmosphere. While its location is slightly removed from the bustling city center, making a car a definite advantage, this remoteness translates to a wonderfully quiet and relaxing stay. The hotel may not boast an extensive array of facilities, but what it lacks in amenities, it more than compensates for with its outstanding service. The staff are incredibly attentive, warm, and go above and beyond to ensure a comfortable and memorable experience. Their dedication to guest satisfaction is truly commendable, making you feel genuinely welcomed and cared for. The rooms are clean, comfortable, and offer a serene environment, perfect for unwinding after a day of exploring the beautiful Hualien region. The quiet surroundings guarantee a restful night's sleep, away from the noise and distractions of the city. If you're seeking a peaceful retreat and prioritize exceptional service over extensive on-site facilities, Lakeshore Hotel Hualien is an excellent choice. The quiet, picturesque location, coupled with the staff's unwavering commitment to guest comfort, makes it a worthwhile stay, especially for those with their own transportation. While you'll need to drive to access nearby attractions and dining, the hotel's tranquil ambiance and remarkable service create a truly relaxing and enjoyable experience.

Very positive experience. Place is quite nice if you look for a decent Hostel in Hualien (even though it might look a little bit run down from the outside). Nice roof top terrace for a night cup and 24h free flow coffee/tea is a plus. Communication with the front desk staff varies a lot, depending on the individual English language skills of the staff on duty, but has never been a real issue. Moreover, we‘ve been quite surprised having a German speaking guy there the day we‘ve checked in.

Good service and nice room overall. Good Chinese style breakfast. Check in kiosk is used, which is interesting, however still need to go to reception for the breakfast voucher. Location is not the best, 15 minutes walking from Jian train station and pretty much no other public transport nearby. I ordered a taxi from the reception.