Hotellit aamiaisella kohteessa Hualien

We are very happy with our stay in this inn. Service was tip top. The lady and guy at the reception were very helpful and polite. Knowing that we are muslims and they are so helpful and kind to prepare a meal that has no meat for us. The lady staff even made a special vegetarian order for us to have our breakfast on the go because we needed to leave the inn early for our activity. The guy made an effort to help us read the ingredient list on the snacks they offered with us asking him to. We are really thankful for this gesture. It means alot to us especially traveling to a country where halal food is not easily found. Breakfast was fantastic. We love the salmon toast so much! Room was clean and well maintained. We do want to apologise on our son's behalf for the screams and cry during our stay. He was having a meltdown. Sorry to both the staff having to handle other guest who may have complained to you for the noise. Will we be back? Most definitely.

Hotel provides free afternoon tea and snacks for guests, as well as supper. Staff were friendly and helpful. Location is good, within walking distance to the night market. The hotel emailed us as we had left some items in our rooms while hurriedly packing our bags. My sister and I were caught in the earthquake on 0403. Thanks to the professional front desk agents, we were able to get to the train station in hope of catching an afternoon train back to Taipei. Unfortunately, after waiting for about 3 hours, we were informed that all trains were cancelled. Our guide, Mason, who took us on the Taroko gorge tour the day before, was super super kind and helpful who went out of his way to rent a car and drove all 7 of us from the tour group to Kaohshiung. We spent the night there before taking the hsr to Taipei. Mason is truly exceptional, authentic and passionate. We are really grateful to Mason. Indeed, we are blessed to have met kind hearted souls in Hualien. Our thoughts and prayers are with the people of Hualien, Taiwan.

Good location and short walking distance from hualien train station. The breakfast offers a wide variety of options, highly recommended the breakfast buffet. The shampoo and other toiletries were really pleasant to use, with a lovely scent.

Everything was spot on! Great location to explore Taroko National Park and little walk around the hotel was also good. It’s also convenient that we could use the hotel’s facilities till 3pm even after checking out. Would love to come back to stay.

住宿特別棒，就在北濱公園那邊。偶然看到了這家的照片就決定要去一趟花蓮。花蓮真的很美，大海和藍天是治癒的，每天都想在陽台發呆看海。 下次來還是希望能回到鹽花

Updates: I had a great stay at Fullon Hotel Hualien. The room was spacious, comfortable, and has awesome view of the harbor. The location is ideal for me—close to the coast, at the start of the bike trail, and in a peaceful area. I loved being able to borrow a bike from the hotel, making it easy to explore the bike-friendly town. The staff was friendly and attentive. Even those who didn’t speak English used Google Translate to communicate, which I appreciated. The only downside was difficulty reaching the hotel before my arrival to confirm the station pick-up, which wasn’t sorted out and confirmed until the day before I arrived. Overall, a wonderful experience, and I highly recommend this hotel. Most likely will stay here again next time I'm in Hualien. Hopefully, I can reach them easier next time. ==================== 2025/01/13: Impossible to contact as a foreign visitor. I tried to send messages to the hotel via both email and LINE that were listed on their website since I don't live in TW. I tried to arrange for their pick up service from Hualien Station which is included with my stay. I have sent my inquiry for the details. I finally managed to get messages back one time via LINE after a day with a website that's not in English and a picture showing only a phone number for booking. At least the hotel didn't ask me to do international phone call and finally said I can request the booking with them via the LINE channel. So I sent the booking request with details. That was 3 days ago. And I have not received any message back or heard a peep from them. So I assume the service is still not booked. Not that the free ride matters since I should be able to get a cab easily, but the service, especially what's promise and the helpfulness of the staff, is quite underwhelming and on the side of not hospitable. For the same trip, I also had to reach out to Tango Hotel Taipei. They were very helpful with my inquiry and very fast. Hopefully the stay is nice. I'll come back to update my review then.

Lakeshore Hotel Hualien offers a tranquil escape, prioritizing impeccable service and a peaceful atmosphere. While its location is slightly removed from the bustling city center, making a car a definite advantage, this remoteness translates to a wonderfully quiet and relaxing stay. The hotel may not boast an extensive array of facilities, but what it lacks in amenities, it more than compensates for with its outstanding service. The staff are incredibly attentive, warm, and go above and beyond to ensure a comfortable and memorable experience. Their dedication to guest satisfaction is truly commendable, making you feel genuinely welcomed and cared for. The rooms are clean, comfortable, and offer a serene environment, perfect for unwinding after a day of exploring the beautiful Hualien region. The quiet surroundings guarantee a restful night's sleep, away from the noise and distractions of the city. If you're seeking a peaceful retreat and prioritize exceptional service over extensive on-site facilities, Lakeshore Hotel Hualien is an excellent choice. The quiet, picturesque location, coupled with the staff's unwavering commitment to guest comfort, makes it a worthwhile stay, especially for those with their own transportation. While you'll need to drive to access nearby attractions and dining, the hotel's tranquil ambiance and remarkable service create a truly relaxing and enjoyable experience.

Very positive experience. Place is quite nice if you look for a decent Hostel in Hualien (even though it might look a little bit run down from the outside). Nice roof top terrace for a night cup and 24h free flow coffee/tea is a plus. Communication with the front desk staff varies a lot, depending on the individual English language skills of the staff on duty, but has never been a real issue. Moreover, we‘ve been quite surprised having a German speaking guy there the day we‘ve checked in.

Good service and nice room overall. Good Chinese style breakfast. Check in kiosk is used, which is interesting, however still need to go to reception for the breakfast voucher. Location is not the best, 15 minutes walking from Jian train station and pretty much no other public transport nearby. I ordered a taxi from the reception.