Hotellit aamiaisella kohteessa Danzhou

"Wonderful hotel! We stayed in the Glacier Castle section of the hotel. Our room was a polar bear theme, which was a sea view room. When the tv comes on there is a welcome greeting saying our names. Enjoyed seeing the sun setting. Map of location of hotel on the island and map of hotel included here.  The breakfast buffet was amazing. A large variety of food for breakfast.  Ate supper at the supper buffet one night. Expensive for us, but had all types of food including the hot pot at our table. So yummy! The restaurant staff very nice! The hotel staff was friendly and probably a little shocked seeing Americans, but they smiled and greeted us. Pulled out the phone to translate when we checked in. We are used to doing that, too.😁 We received a welcome gift our first night, too.  If you are planning to visit the part of Hainan, we highly recommend The Castle Hotel!"

"The staff are friendly and helpful, and the rooms are comfortable. A simple buffet breakfast is provided."

"On 21/02 around 2.30pm we reached at the baimajing station we supposed to find our complimentary bus to the hotel but we dont managed to get a bus. So what we did was we took a normal public buses to the hilton flower about RMB2 they gonna bring you to the haihua island no3 then to the haihua no 1 everything went smooth during check in that a one bellboy guide us till to our room with a complimentary local fruits from the hotel. We received a birthday surprise from the hotel side management and really love the effort ❤️. The room is so spacious and well maintained. The place was so calm which is i would say to those one need a perfect peaceful vacation may go to haihua island. The hotel got provided buggy services to any island area and just need to book in advance. And the hotel was so convenient with walking distance you may go to the food street restaurant and outlet clearance stocks high end brand area. And to those muslim that a 2 halal restaurant which is so convenient and affordable price. And oh yea the hotel breakfast i a lot of choices that a western and some Chinese style. And those Muslim you may get vegetarian or vegan options for your breakfast. The front desk is so friendly even that’s a language barrier but they try their best on our request with a google or we chat translate And for sure i will be back again ❤️ thank you so much for the kind and sincere service that i received, being so welcoming while i stay there and make me fill like a home ☺️"

"去儋州跑馬拉松，定的酒店！服務很好 走的時候還有伴手禮 我説我們跑馬拉松想晚點退房，也欣然答應 我覺得非常的人性化 做酒店就應該有人情味 想的非常周到 下次來一定還會住這裏 房間細節做的也非常的好"

"Service was fantastic, and the staff were very accommodating. Huge bonus that the receptionist spoke English in such a remote place and made everything so much easier and stress free. Hotel is new and rooms are big and spacious. I’d like to say that the room was super clean however there were stains on the bed sheet after pulling the quilt back. However, the staff were quick to respond and take care of the situation. The house keeper accidentally bought the wrong bedding then had to go back and get the correct size. It was kind of late so it was somewhat frustrating but they took care of the situation quickly. Altogether the stay was great! And they even sent slippers to the room for my daughter with a tooth brush via robot, which they originally said they didn’t have, which was nice of them. Overall a good experience. Always check your bed sheets when traveling. 😜"

"維也納不錯，出差不超標，房間早餐都不錯。 另外，為什麼不能評價機票訂單，用攜程訂機票就是想着能夠當時出行程單，年底了着急走報銷流程，結果還是需要等1到3天？打客服電話後才知道至少24小時後才能出行程單，之前到機場就能打印行程單，官方程序也是立即出行程單，而且攜程不寫清楚是24小時後才能發出行程單，我要早知道，我就開電子發票也行啊，結果現在這麼尷尬，報銷流程安排的可好了，結果因為這個行程單卡住了，而且又不能評價機票，衹能借酒店訂單評價下機票了。"

"先説優點： ①房間大，這個價位配套有健身房、洗衣機，很可以 ②服務好，24小時前台，半夜也及時迴應 缺點： ①衞生一般，被子不知道是沒洗乾淨還是沒換，茶機桌子都很多印子 ②太嘈了！！！辦理入住的時候就聽到KTV超大聲，還特意問晚上會不會很嘈，前台回覆樓上聽不到，是我太天真信了。那低音炮boom boom的，根本睡不了。衹有前台的服務真的是舒服一點，會主動溝通。 ③後面的住户養🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔🐔一直在叫！！！KTV不嘈就雞嘈，天亮叫到天黑，天黑叫到天亮。 ④沒有暖氣，笑si人大牙了，不是全部沒有暖氣，是個別沒有。 本來訂了2晚房，果斷取消，感謝攜程政策。"

"The room was good. Spacious and clean. The staffs such as receptionist, bellboy, cleaner are all helpful and friendly. The hotel manager even gave us a few complimentary cookies by the time of check out. The breakfast is good, though kind of limited options. Good location, not at busy and noisy area, but convenient as there are a few eateries and convenient store in walking distance."

"全季的體驗一如既往的穩！房間佈置簡約温馨，設施齊全且維護得很好，熱水足、空調效果佳，隔音也超出預期，睡的特別安穩。保潔阿姨打掃得很細緻，角落都乾乾淨淨。前台人員服務周到，有問必答，還貼心提醒周邊便利設施，早餐的中式餐點很合口味，熱乎又豐富。整體性價比超高，商務出行/休閑住宿都超合適，強烈推薦！"