Banyan Tree Bintan arvostelua

Majoituspaikan vastaus: Dear Value guest,Thank you so much for sharing your special birthday experience with us. We are so happy to hear that our team’s warm and polite service helped make your celebration even more memorable. It was our pleasure to decorate your room and prepare the cake for you, creating thoughtful moments for our guests is what we do best.We’re also glad you enjoyed the Indonesian dishes at breakfast and appreciated the detailed explanations from our team. It’s always a joy to introduce our guests to the rich flavors of the local cuisine.However, we sincerely apologize for the inconvenience you experienced with the shower temperature. Your feedback is important to us, and we’ll make sure to look into this issue to ensure it’s addressed for future stays.We look forward to welcoming you back soon for more memorable moments. Until then, we wish you all the best.Warmest regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Ragha R,Thank you! I'm glad you liked it. If you need any more help, feel free to ask!Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Buganjiaohz,Thank you for sharing your thoughts. We appreciate your feedback and understand that the resort’s charm might not be for everyone. We strive to maintain a welcoming and comfortable environment for all our guests, and your comments are helpful in guiding us as we continue to improve.We hope you’ll consider visiting us again in the future for a refreshed experience!Best regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear lulu Y,Thank you for sharing your thoughts with us. We are delighted to hear that you enjoyed the beautiful surroundings, the view from your villa, and the warm hospitality of our team. Your kind words mean a lot to us.At the same time, we regret that certain aspects of your stay, particularly the bedding quality, did not meet your expectations. Your comfort is of utmost importance, and we truly appreciate your feedback. Please be assured that we will review this with our team to ensure improvements are made.We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and seamless stay. Until then, safe travels!Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value guest,Thank you for taking the time to share your feedback with us. We truly appreciate your insights, as they help us improve and enhance the guest experience.We regret that certain aspects of your stay did not meet your expectations. Our team is continuously working on maintaining and upgrading our facilities while preserving the natural charm of our resort. Your feedback on the dining experience and service is invaluable, and we will certainly review these areas to ensure we uphold the high standards we strive for.Banyan Tree Bintan is designed to offer a tranquil retreat, surrounded by nature’s beauty. While we focus on relaxation and rejuvenation, we understand that activity preferences vary, and we would be happy to recommend personalized experiences should you visit us again.We hope to have another opportunity to welcome you back and provide you with a more memorable stay. Safe travels!Warm Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value guest,Thank you for sharing your experience with us. We are delighted to hear that you found our environment comfortable and our service excellent. Our team takes great pride in creating a serene and welcoming retreat for our guests.However, we sincerely regret that the storm disrupted your stay and led to an early departure. Nature can be unpredictable at times, and we truly appreciate your understanding. We hope this experience will not deter you from visiting us again, as Banyan Tree Bintan is even more enchanting under clear skies.We would love to welcome you back for a more relaxing and uninterrupted getaway in the future! Until then, safe travels.Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value guest,Thank you for choosing Banyan Tree Bintan for your family holiday and for sharing your experience with us. We are delighted to hear that you had a lovely time and that the upgrade to a pool villa made your stay even more special. There’s nothing quite like splashing around and creating cherished family memories!Your kind words about our service and dining experiences are truly appreciated. We value your feedback on pricing and will continue striving to enhance the overall guest experience. Rest assured, our team is dedicated to maintaining the comfort and charm of our villas to ensure a relaxing retreat for all our guests.It was a pleasure hosting you, and we look forward to welcoming you and your family back for another memorable stay in the near future!Sincerely,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Ekaterina,Thank you for your wonderful feedback! We are truly delighted to hear that everything about your stay was excellent. Your kind words mean so much to us, and we are thrilled to have been a part of your memorable experience.We look forward to welcoming you back for another perfect getaway at Banyan Tree Bintan. Until then, safe travels!Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value guest,Thank you for your kind words! We are delighted to hear that you enjoyed our beautiful location, breathtaking views, and the heartfelt service from our team. Creating memorable experiences for our guests is our greatest joy.We hope to welcome you back soon for another serene escape amidst nature’s beauty. Until then, safe travels!Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear value guest,Thank you for sharing your experience with us. We are delighted to know that you had a pleasant trip and enjoyed our facilities. Your kind words inspire us to continue creating memorable stays for our guests.We look forward to welcoming you back for another tranquil escape at Banyan Tree Bintan. Until then, safe travels!Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Junjun,Thank you for sharing your experience with us. We are delighted to hear that you appreciated the warm hospitality of our team, as delivering exceptional service is at the heart of what we do.However, we sincerely regret that the extreme weather affected your stay. Nature’s unpredictability can sometimes present challenges, and we truly appreciate your patience and understanding. Please rest assured that we are continuously looking for ways to enhance our guests’ comfort, even in unexpected conditions.Despite the weather, we are grateful for your kind words about the privacy and exclusivity of your stay. We hope to have the opportunity to welcome you back on a sunnier day, so you can fully experience the tranquility and beauty of Banyan Tree Bintan.Until then, safe travels and warm regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value guest,Thank you for taking the time to write a review regarding your recent stay at Banyan Tree Bintan. We are terribly sorry to note that you have not had an enjoyable stay and our service standards have totally failed to meet expectations on this occasion. Please rest assured that this is a lapse and certainly not the norm.Once again, please accept our sincerest apologies. We have taken note on your feedback, and will definitely seek improvement immediately.Please let us know if there is anything we can assist with your future stays as we would be most pleased to be of assistance to you. We hope to see you again in near future.With kind regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear YC YG9666,Many thanks for taking the time to share your experiences; I thoroughly enjoyed reading about your vacation and hope to see you at Banyan Tree Bintan again in the future.Sincerely,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear jingjing,Thank you for the feedback and the compliments on our team. We are indeed very proud of their attitude, smiles and natural hospitality which makes our hotel so special. Looking forward meeting you soon again.Cordially,Alpha EldiansyahArea General Manager