"Hotel facilities: the best ever in Penang !! Got Kidz game room, our own private pool, gym, karaoke & etc. The breakfast's choice also quite a lot n tasty. Check in: Got really long queue during weekend, but the staff at counter handled it well. Staff: Very polite and helpful. Plus the staff at check in counter very thoughtful and give us free upgrade!! so, we got ourselves a whole sea view. So pretty!! Thank you Lexis!! Location: Very exclusive. However, during peak hour, it kindly hard to exit from the hotel. Should have guard taking care the traffic. Room: cleanliness 8/10, the bed very clean. it just the private pool area a bit dirty but understandable."

"Good room service, send in more mineral waters as requested. The pool is clean and located at 2nd floor. Provided clean towel. Opened until 7pm"

"Hyvin kaunis paikka. Laadukkaita huonekaluja, ajatteleva suunnittelu valot - yövalot olivat hyvä yöaika yö WC visot ja varhain aamulla kun keho herää. Henkilöstö on varovainen sisäänkäynnistä vastaa pyyhkeen pyyntöjä. Baari oli elävänä tiistai-iltana. Nautin siitä, että jään."

"Omistaja on uskomattoman ystävällinen ja antoi erinomaisia suosituksia, jotka tehtiin matkani paljon parempi. Huone itse oli hyvin tilava ja spotlessly puhdas. Minä myös rakastan sijaintia,se on mukavasti lähellä ostoskeskusta ja lentokenttä, tehdä kauttakulku tuuli. Olen varmasti jäädä tänne taas!"

"Great hospitality and service throughout my stay in Penang Amari Spice Hotel. Upon arrival, the reception team kindly upgraded me to a Premier King room without any request, which was a wonderful surprise. The room was spacious, clean, well-maintained, and had a pleasant scent—everything was excellent. I would like to express my utmost appreciation to the midnight team on 21/03/2026. During our stay, my friend suddenly fell seriously ill during midnight . We attempted to call emergency services (999), but unfortunately were unable to get through to the nearby general hospital immediately. The situation was critical, and waiting another 10–20 minutes could have put my friend’s life at risk. Thankfully, the Penang Amari hotel team acted swiftly and professionally. They followed up with us, and the female manager along with the guy management team arrived promptly to assess the situation. They provided immediate support and helped arrange transportation to the nearest hospital, ensuring we arrived within 10 minutes. Thanks to their quick response and care, my friend’s life was saved. And even after check out they still texting us to concern on the guest safety. We are deeply grateful for their kindness, efficiency, and dedication during such a critical moment. Wishing the entire team continued success and all the very best. Thank you once again for going above and beyond. Peharps this able to fully credit to the team."

"Very good hotel, good location. But the price is on higher side and breakfast is so so"

"Overall, the stay was pleasant and everything was quite good. The room was comfortable and I was satisfied throughout my stay. The only issue was that I found a cockroach just before checking out, which was unexpected. Hopefully, housekeeping can pay more attention to this in the future."

"Parking is ample inside the hotel, so no worries if you’re driving. Check-in and check-out were smooth. On the downside, the room has taped flooring, which makes it look a bit questionable and ugly 🤔 After check-in, we had to wait for towels until 7 PM, which I’ve never experienced at other hotels.🥲 The room was adequately equipped with an iron, ironing board, and smart TV. The pool was great,kids will definitely enjoy it. Overall, it was just okay.Nothing much."

"hyvä, puhdas, studio huone tyyppi, erittäin mukava ja on erittäin mukava penang kaupunki näkymä kokonaisuudessaan"