Novotel Bangkok on Siam Square – valokuvat

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our central location, comfortable rooms, and attentive service. Your satisfaction is our priority, and we are grateful for your positive feedback. We look forward to welcoming you back to Novotel Bangkok on Siam Square in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the convenience of the balcony and found the room to be comfortable for your family. Our team is committed to providing essential amenities to ensure a pleasant experience, and we appreciate your understanding regarding the room’s decor. We look forward to welcoming you and your family back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location to be exceptional and that our spacious rooms and amenities met your expectations. Your feedback is invaluable in helping us maintain our high standards of service. We look forward to welcoming you back for another enjoyable stay.Sincerely,Titin SuwanthabGuest Experience Manager

Majoituspaikan vastaus: Kính gửi Kim Chi,Xin chân thành cảm ơn bạn vì những phản hồi tích cực về kỳ nghỉ gần đây tại Novotel Bangkok trên quảng trường Siam. Chúng tôi rất vui khi biết rằng bạn đã tận hưởng vị trí trung tâm của chúng tôi, thực sự mang lại sự thuận tiện để tiếp cận nhiều trung tâm mua sắm cũng như một loạt các lựa chọn ăn uống và massage gần đó. Thật tuyệt khi biết rằng khách hàng của chúng tôi đánh giá cao bầu không khí sôi động của khu vực này.Chúng tôi hiểu tầm quan trọng của giá trị đồng tiền, và chúng tôi nỗ lực cung cấp mức giá cạnh tranh trong suốt cả tuần. Như bạn đã đề cập, vào cuối tuần và ngày lễ có thể có nhu cầu cao hơn, và chúng tôi khuyến khích khách hàng đặt chỗ trước trong những thời điểm cao điểm này để có sự sẵn có tốt nhất.Chúng tôi rất vui khi nghe rằng bạn dự định quay trở lại khách sạn của chúng tôi trong chuyến thăm Bangkok sắp tới. Những lời khen ngợi của bạn là động lực lớn cho đội ngũ của chúng tôi tiếp tục cung cấp dịch vụ xuất sắc và những trải nghiệm đáng nhớ cho tất cả khách hàng.Xin cảm ơn một lần nữa, và chúng tôi mong được chào đón bạn trở lại sớm.Trân trọng, Titin Suwanthab Giám đốc Trải nghiệm Khách hàng

Majoituspaikan vastaus: 親愛的Ziyoudedandan，感謝您對我們員工及您在入住期間所享受的服務給予的讚美之詞。我們很高興得知您感到受歡迎，並且對我們游泳池的清潔度表示讚賞。您對房間狀況的反饋對我們而言非常重要，我們會持續評估我們的設施，以提升客人的體驗。我們期待在未來歡迎您再次光臨Novotel Bangkok on Siam Square。誠摯的，Titin Suwanthab 客户體驗經理

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your positive experience at Novotel Bangkok on Siam Square. We are delighted to hear that you appreciated our prime location, which indeed offers convenient access to the BTS and popular tourist attractions.It brings us great joy to know that our facilities, including the meeting rooms, pool, and sauna, met your expectations. We strive to provide a diverse food selection, and it is wonderful to hear that you enjoyed the fresh-cut fruits available during your stay. We take pride in our dedicated team, and I will be sure to pass on your kind words regarding the complimentary room upgrade you received. Your feedback is invaluable to us, and we hope to welcome you back on your next visit to Bangkok. Sincerely,Titin SuwanthabGuest Experience Manager

Majoituspaikan vastaus: 尊敬的 DJ AXIN，感謝您對我們吸煙區的積極反饋。我們很高興得知您對大型煙灰缸表示滿意。您的意見對我們非常重要，因為我們努力為所有客人提供一個舒適的環境。我們期待不久後再次歡迎您光臨。誠摯的，Titin Suwanthab 客户體驗經理

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bangkok on Siam Square. I sincerely apologize for the discomfort you experienced with your room. We strive to maintain the highest standards of cleanliness and comfort, and your comments regarding the possibility of pests are concerning. I appreciate your understanding as our team addressed the situation by offering you an alternative room.I am also sorry to hear that the noise from maintenance work disturbed your rest. We aim to minimize such disruptions and appreciate your patience while we resolved the issue. Your experience with the Premier Lounge is also noted, and we take such matters seriously, as our guests’ comfort is our top priority.Please rest assured that your feedback has been shared with our housekeeping and maintenance teams for further investigation and improvement. Thank you for bringing these matters to our attention, and we hope to provide you with a more pleasant stay in the future.Sincerely,Titin SuwanthabGuest Experience Manager