Я провела в этом отеле по-настоящему незабываемое время и с радостью делюсь своими впечатлениями.
Прежде всего хочу отметить исключительное отношение и высокий уровень сервиса. Персонал отеля предельно внимательный и любезный — с искренними улыбками, готовностью помочь в любой ситуации и создать ощущение заботы и привилегированности.
Особую благодарность хочу выразить замечательным Kesya и Kisnu из лаунжа. Благодаря их высочайшему сервису и теплому отношению мои дни в отеле были наполнены красотой, лёгкостью и особой атмосферой.
Мне был предоставлен очень комфортный номер — с учётом всех моих пожеланий и в идеальном расположении, рядом с ресторанами. В номере царили уют и гармония, что позволило почувствовать себя как дома.
Питание в отеле заслуживает отдельных аплодисментов. Особенно приятно удивили постные блюда в ресторане «Санкар» — вкусные, разнообразные и приготовленные с вниманием к деталям.
Территория отеля просторная и прекрасно благоустроенная: зелёные аллеи, богатая растительность, панорамные виды на океан — всё это создаёт атмосферу умиротворения и глубокого отдыха.
С радостью рекомендую этот отель всем, кто ценит комфорт, высокий уровень сервиса и по-настоящему вдохновляющую атмосферу.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for taking the time to share your wonderful experience with us. We are truly pleased to hear that your stay at Bvlgari Resort Bali left such a positive impression.It is especially gratifying to know that Kesya and Kisnu, along with our entire team, provided you with attentive and heartfelt service, creating a welcoming and caring atmosphere. We will be sure to share your kind words with them, as recognition like this is deeply motivating.We’re glad your room was comfortable and well situated, allowing you to enjoy the convenience of nearby dining options. It’s also rewarding to hear that our culinary offerings, particularly the Lenten dishes at Sankar restaurant, met your expectations with their variety and quality.Thank you for highlighting the beauty of our grounds and the tranquility offered by the ocean views — we take great pride in maintaining an environment where guests can truly unwind.Your recommendation means a lot to us, and we look forward to welcoming you back to experience even more moments of comfort and relaxation.Warm regards,Chiara OggioniQuality and Brand Standards Manager
Vieraskäyttäjä
Yhden makuuhuoneen premier merinäköala huvila
Majoittunut 4. 2025
Pariskunnat
7 arvostelu
10/10
Ylivertainen
Lähetetty 11.5.2025
Best hotel I have ever stayed in, I really can't fault this hotel
Amazing villa, beyond amazing staff, all our butlers especially Ode were great, amazing food, breakfast was Ala carte with high quality and variety, everywhere had unbelievable ocean views, I recommend our villa 25 if u book a premier ocean view which is worth the extra btw..all what I can say is just keep up as this is an expensive hotel and at such a price tag guests will expect everything to be perfect which it is really
Käännä
6/7
Majoituspaikan vastaus: Dear Guest,Thank you so much for your heartfelt and glowing review. It truly means a lot to us to hear that your stay at Bvlgari Resort Bali was the best hotel experience you’ve ever had.We’re delighted that you loved your villa and felt well cared for by Ode and the entire butler team. I’ll be sure to personally pass on your kind words to them. Knowing that our breakfast offerings and the stunning views of the Indian Ocean added to your stay makes us very proud.We understand the importance of delivering perfection at this level and your feedback inspires us to keep raising the bar. We can’t wait to welcome you back for another unforgettable experience.Warmest regards,Chiara OggioniQuality and Brand Standards Manager
Majoituspaikan vastaus: Dear Guest,Thank you for your kind feedback. We’re glad to hear you enjoyed the 24-hour breakfast delivery, spacious shower and beautiful swimming pool during your May Day holiday.Regarding the Chinese service, we actually have several Chinese-speaking team members, please rest assured that we are continuously striving to improve and provide the best possible service for our Chinese guests, as they are very important to us.We appreciate your understanding and look forward to welcoming you again soon.Best regards,Chiara OggioniQuality and Brand Standards Manager
Majoituspaikan vastaus: Dear Guest,Happy to hear your wonderful experience!Thank you so much for your thoughtful and enthusiastic feedback. We’re truly delighted that your stay at Bvlgari Resort Bali was so memorable.It’s great to know you enjoyed the privacy of our villa-style rooms, thoughtfully designed by the Italian architects ACPV, the 24-hour butler service, and the convenience of our dedicated WeChat group. We’re also glad our all-day breakfast, complimentary minibar, and cultural and wellness activities added to your enjoyment. Please note that our activities are carefully organized to provide a truly customized Balinese experience.Thank you for your kind words about our spa, service team and maintenance efforts. Your recommendation means a lot to us and we look forward to welcoming you back for another unforgettable stay.Best regards,Chiara OggioniQuality and Brand Standards Manager
Majoituspaikan vastaus: Dear Guest,Thank you very much for sharing your detailed feedback. We’re delighted to hear that you enjoyed the breathtaking sea views and garden design on the cliffs of Uluwatu, as well as the cleanliness of your room.We appreciate your comment regarding the private pool and the suggestion about the circulation system. Your feedback is very helpful, and we will share it with our engineering team for review and improvement.We're also very pleased that you found our Chinese butler service convenient and thoughtful, especially during your birthday celebration. It’s wonderful to know that the WeChat group enhanced your stay and made communication easier.Thank you once again for choosing Bvlgari Resort Bali. We hope to have the pleasure of welcoming you back soon.Best regards,Chiara OggioniQuality and Brand Standards Manager
2887.
Yhden makuuhuoneen premier merinäköala huvila
Majoittunut 3. 2025
Pariskunnat
17 arvostelu
9.7/10
Mahtava
Lähetetty 29.4.2025
衞生不錯,服務很好,早餐很豐盛很好吃,環境很美。但設施老化跡象比較明顯,蚊蟲太多。
Käännä
6/9
Majoituspaikan vastaus: Dear Guest,Thank you very much for your valuable feedback. We’re delighted to hear that you enjoyed the cleanliness, service, breakfast selection and the beautiful environment of the resort.We appreciate your comments regarding the aging of some facilities and want to assure you that we are continuously working on maintenance and upgrades to enhance the guest experience.As for the presence of mosquitoes, we understand how this can affect comfort. Please note that following the rainy season in Bali, mosquito activity can temporarily increase despite our regular preventive measures. We are reinforcing our pest control efforts and offering in-villa mosquito repellent amenities to ensure our guests remain as comfortable as possible.Thank you once again for sharing your thoughts. We hope to welcome you back for an even more enjoyable stay.Best regards,Chiara OggioniQuality and Brand Standards Manager
Majoituspaikan vastaus: Dear Guest,Thank you very much for your kind feedback. We're delighted to hear that you appreciated the service, well-maintained facilities and the late check-out arrangement after your red-eye flight.We understand your disappointment regarding the beach elevator being temporarily out of service, and we sincerely apologize for the inconvenience. We truly hope to have it back in operation soon so guests can fully enjoy the unique scenery.We're glad to know that overall your experience was still worthwhile, and we look forward to welcoming you back again in the future.Best regards,Chiara OggioniQuality and Brand Standards Manager
NelsonSung
Yhden makuuhuoneen huvila - Merinäköala
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 26.4.2025
Upon arriving at the Bvlgari Resort Bali, I had high expectations of a 5-star or even higher-ranking resort experience. However, I was disappointed by the quality of their supposedly world-class services.
Perhaps due to the Easter holiday, one of the villas was not ready until slightly after 4 pm, for which they generously offered a complimentary lunch. However, we had preferred to simply enjoy the villa's lovely environment and relax after our long journey.
The most surprising shortcoming was the lack of communication from the butler and room service staff. Our requests were not properly addressed - for instance, the ice bucket we had requested was not delivered after 30 minutes, and our pre-ordered breakfast was delayed by an entire hour.
While the resort did offer us complimentary birthday cakes for my wife, which was a kind gesture, we would have appreciated a more attentive level of service. Honestly, this service level is not comparable to the same ranking of resorts, such as those in the Maldives, which truly make you feel like you are staying in paradise.
Despite the issues mentioned, I must highly respect the quality of the resort's cuisine. Executive Chef Stefano and his team offered incredibly amazing food, especially the Italian dishes, which we will dearly miss.
In conclusion, the Bvlgari Bali Resort is worth a try, but guests should not have excessively high expectations regarding the level of service provided.
Käännä
Huishuohuademaomjjfgz
Yhden makuuhuoneen Ocean Cliff Villa
Majoittunut 2. 2025
Pariskunnat
7 arvostelu
9.7/10
Mahtava
Lähetetty 13.4.2025
房間很大,裝修有點老派,服務熱情,奢牌酒店名不虛傳,值得在次打卡。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback. We’re happy to hear that you enjoyed the large room and the warm service provided by our team.We also appreciate your comment regarding the décor, it’s valuable input that helps us continue to improve the guest experience.We’re glad to know you consider our hotel worth visiting again and we look forward to welcoming you back soon.Best regards,Chiara OggioniQuality and Brand Standards Manager