Canberra Hotels with Parvekkeita

We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.

We stayed for the Canberra Marathon Festival. The location was close to the main event area, and there is a cafe and a foodstore close by. The hotel is beautiful and the rooms are comfortable. The area is quiet but there are a few restaurant's and bars along the lake about a 10-minute walk away. Uber's were always only a minute away. We had a great time seeing the sights, a lot of them are within walking distance from the hotel.

Our internet service wasn’t good / and shower had a little bit issues. The hotel solved it quickly . The hotel service is excellent. in the room it provide coffee machine / kettle - Italy good brand . Also I really like the shower gel / body lotion provided by the hotel - these all 5 stars hotel standard. It is highly recommended. The only thing I can criticize to the hotel is it should replace the shower head .

We got referral from our friend and were very happy with our first experience here. We only stayed for 1 night. Clean, comfy, complete amenities. Close to everywhere, restaurant, supermarket, petrol. There are friendly staffs and easy to find the location. We will definately come back for our next trip to Canberra. Thank you so much.

First time staying at Forrest.  Rooms were clean and comfortable and the staff were very helpful.  Would recommend

the service was good, and the location is nearby city centre, just 10 minutes drive to CBD. the room is also clean too, but there is no free parking and we have to pay $15 for a parking over night. just only the parking issue, the rest are fine. maybe we come back to this hotel again.

A lovely place to stay. Very quiet and the staff were very helpful friendly and courteous.  The room was excellent there is however no in room coffee or tea facilities which was a shame.

What an amazing stay. Everything was spotless, comfortable and a lot of thought put into what we would need as travellers. Food was amazing for both breakfast and dinner. Best meals I’ve had in a long time. The issue we had was difficulty with check in. There is not a ‘person’ there to help with anything. We will definitely be back again!

I had a wonderful stay at this hotel. The staff were welcoming, professional, and always ready to help. The room was clean, comfortable, and well maintained. I especially appreciated the convenient location and the excellent breakfast. I would definitely stay here again and highly recommend it to others.

pros - wash and dyer with laundry detergent included, room size, call received prior to check in date asking for bed type is going beyond cons - only changes sheets after 3 days and towels need to be requested if you stay for 2 nights