Apartamentos Playazul

Apartamentos Playazul arvostelua

Apartamentos Playazul

Av. Arquitecto Gómez Cuesta, 6, Arona, Canary Islands, 38660, SpainNäytä hotellin tiedot
Apartamentos Playazul
Apartamentos PlayazulApartamentos PlayazulApartamentos Playazul
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

7.8/10
Hyvä
61 arvostelu
Vahvistetut arvostelut
Sijainti7.8
Mukavuudet7.8
Palvelu7.9
Puhtaus7.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(61)
Positiiviset arviot(68)
Arvostelut valokuvien/videon kera(10)
Kielteisiä arvosteluja(21)
Vonnyclare
Studio
Majoittunut 3. 2025
Yksin matkustavat
21 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.4.2025
Gorgeous fully equipped studio apartment. Lovely pool. Easy, friendly check in. Great location, within a short walk from the beach and restaurants. Would definitely recommend, will study here next time I visit. Thank you to the lovely staff.
Käännä
Vieraskäyttäjä
Studio, jossa on oma terassi
Majoittunut 1. 2025
Pariskunnat
5 arvostelu
7.5/10
Lähetetty 5.4.2025
the location of the hotel is good and but I can’t find the quilt.
Käännä
Vieraskäyttäjä
Studio
Majoittunut 2. 2025
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 22.3.2025
Brilliant accommodation
Käännä
Vieraskäyttäjä
Studio, jossa on oma terassi
Majoittunut 11. 2024
Yksin matkustavat
22 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 8.1.2025
カナリア諸島のテネリフェ島にあるホテル。初めての滞在で4泊させて頂きましたがとても良かったです。部屋は広く一階のテラスにはロングチェアと小さいテーブルがあり夜にはとても綺麗な星も眺めることが出来ました。海岸や夜の遊び場へも近く立地⭕️受付の方もとても親切に対応してくれました。次回訪れた際も利用したいと思います。
Käännä
Majoituspaikan vastaus: Dear _FB357438****,We sincerely appreciate your kind review and are happy to hear that you enjoyed your stay in our studio apartment with private terrace. We strive to provide a welcoming and comfortable environment for all our guests and it is gratifying to know that your experience was so positive.We look forward to having the pleasure of welcoming you back on your next visit. Please do not hesitate to contact us directly with any requests or to make your reservation. We will be happy to assist you.See you soon!Yours sincerely,Noa Lírez ForneiroManagerPlayazul Apartments
Vieraskäyttäjä
Deluxe - Yhden makuuhuoneen huoneisto
Majoittunut 9. 2023
Matkusta ystävien kanssa
3 arvostelu
6.5/10
Lähetetty 19.10.2023
Good location next to strip. Good for what it’s there for. Wouldn’t advise for families.
Käännä
Majoituspaikan vastaus: Good morning!Thank you very much for your comment,It is very important for us to receive new suggestions, I inform you that we are currently doing a general renovation of the rooms and facilities so that families, and in general, all our guests, can be more comfortable.I send a cordial greeting.Asunción, Head of reception.
Rania B
Majoittunut 3. 2025
Matkusta ystävien kanssa
6.0/10
Lähetetty 6.4.2025
Le service du personnel est au top rien à dire à l’écoute et aimable Pour le lit pas confortable du tout, étonnée d’avoir trouver un canapé lit ! L’eau qui coulait de la douche de la chambre Z201 c’était pénible, obligé de mettre des serviettes sur le sol pour que l’eau ne sort pas de la salle de bain. Malgré que nous avons réclamés ! Vol de certains produits cosmétique tout neuf de la chambre.
Käännä
Majoituspaikan vastaus: Chère ranita3009, Nous vous remercions d'avoir partagé votre expérience avec nous et d'avoir souligné l'amabilité et la bonne volonté de notre personnel. C'est un aspect auquel nous sommes très attentifs et nous sommes heureux d'entendre que vous l'avez ressenti. Nous regrettons sincèrement les désagréments que vous avez subis pendant votre séjour, en particulier le canapé-lit et le problème de la douche dans la chambre Z201. Nous avons pris note de votre commentaire et le service d'entretien examinera ce type de problème afin d'éviter qu'il ne se reproduise. Concernant les produits cosmétiques, nous nous excusons s'il y a eu un malentendu. Nous aurions aimé pouvoir enquêter sur ce qui s'est passé à ce moment-là, c'est pourquoi nous vous encourageons à contacter directement la réception afin que nous puissions vous proposer une solution appropriée lors d'une prochaine visite. Nous apprécions vos commentaires car ils nous aident à nous améliorer au quotidien. Nous serions ravis de vous accueillir à nouveau et de vous offrir une expérience plus confortable et satisfaisante. Cordialment, Noa Lirez Forneiro Directrice Apartamentos Playazul
Emma B
Majoittunut 3. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 9.4.2025
We just returned from a family stay at Playa Azul apartments and we couldn’t be happier. It’s our second visit, and it keeps getting better! We especially want to highlight the new Calistenia outdoor playground – it was a fantastic addition for the little ones, who spent hours playing and enjoying the fresh air and for me also to keep fit. We also noticed the ongoing improvements to the bar area, which we really appreciated. It’s becoming an even more pleasant spot to relax during the day. The apartments are spacious, comfortable, and perfectly equipped for families. The location is unbeatable – close to the beach, with everything you need nearby, yet in a peaceful area ideal for unwinding. The staff is wonderful – always friendly and helpful, making us feel at home from the moment we arrived. We absolutely recommend Playazul to anyone looking for a relaxing and enjoyable family getaway. We’re already looking forward to coming back!
Käännä
Majoituspaikan vastaus: Dear Emma, What a pleasure to receive comments like yours! It fills us with satisfaction to know that you have enjoyed your second stay with us so much and, above all, that you have noticed and appreciated the improvements we are making at Playazul. We are delighted that the new calisthenics area has been a success both for the kids and for you. We are constantly working to make our facilities an ideal place for the whole family, and comments like yours motivate us to keep improving. Thank you also for highlighting the location, the comfort of the apartments and, of course, the staff, who strive every day to offer a close and professional service. It will be a real pleasure to welcome you again very soon and we look forward to welcoming you with open arms for your third visit! Best regards, Noa Lírez Forneiro Hotel Manager Apartamentos Playazul
340chloej
Majoittunut 3. 2025
Pariskunnat
2.0/10
Lähetetty 6.4.2025
Warning!!! Please do not listen to any of the good reviews you hear about this hotel as it’s all lies !!! Anyone who books this hotel will be full of disappointment as I was very very disappointed I went on to love holidays to book the hotel which they should not even have it on there website to sell to people if I’m being completely honest with you as it’s made me very courageous bout booking with them again as other company’s I have booked with would not have something on there websites as bad as this hotel I honestly don’t no were to start I went on to the reviews and read loads of good ones some bad reviews but so many good I never thought I would ever experience anything as bad as I did ! So when we got to the hotel the time of checking it it took us an hour at the desk as the women at the desk was to Interested in talking to people working in there and giggling away when I was stood right in front of her ! When finally she did sort us out our room omg I got in there and I instantly felt sick! It’s no joke how they can let people stay in them rooms I was sprewing my guys up the bed was not a normal bed it was a pull out bunk that turned in to a bed the mattress as u can imagine was just filthy I felt so dirty even after a shower it was not fit to sleep in I basically was scared if the bottom sheet came up over how filthy the mattress was never seen anything like it the shower basically floored out the full bathroom as the drain was blocked and the sealing on the bottom of the shower was all over so you was always soaked from the floor in the bathroom even when getting up the next morning or threw the night had to step in a puddle of water off the shower ! They was big massive bugs in the room I phoned the man at the desk in the night as it’s a women in the morning and man in the night and he did not care at all he basically told me not his problem I only asked for bug spray or if he had another apartment he could move us to and he said no and put down the phone the second night then staying there a alarm went off still don’t no know what that alarm was we thought it was a fire alarm so we got up no one was out nothing happening phone the man at the desk again and said yes I no about the problem and good bye! Cut the phone off again ! My husband walk up to main floor to find out and again he blanked him like he was not stood in front of him !! I would strongly advise not to please book this hotel I was dreading to go back to my room so we basically stayed out all day when this holiday was meant to be a relaxing holiday and u couldn’t have a lay in in the mornings as they was drilling and whatever right outside of the room with tools my holiday was ruined the pool we never even tried as I don’t think any of it was clean please don’t waste ur money and make the mistake I done as I feel my holiday was know a waste they also take 100 out of ur card before ur holiday even starts and also don’t depend on room service as we went for 5 days an
Käännä
6/10
Majoituspaikan vastaus: Dear 340chloej, We deeply regret that your experience at Apartamentos Playazul did not meet your expectations. We sincerely apologise if at any time you did not feel that you were treated with the attention and respect that all our guests deserve. We take all comments, both positive and negative, very seriously and assure you that your feedback has been shared with the departments involved to review customer service, cleaning and maintenance procedures. Our aim is to provide comfortable, safe and enjoyable stays and when we do not achieve this, it is a priority for us to correct it. We would like to clarify that the photographs of our apartments are regularly updated and accurately reflect the actual condition of the facilities. However, we understand that your perception was different and we regret that we were unable to manage it better during your stay. Regarding the security deposit, this is a common procedure that is informed prior to arrival, and is returned in full after the flat has been checked. We also offer a cleaning service every other day of your stay, with towels changed every 2 days and sheets every 4 days, although in this case we regret if this was not communicated or managed properly. We would have liked to resolve these issues during your stay to improve your experience. If the reception team has not served you correctly, a procedure that we must review, I am at your complete disposal for whatever you need. But nothing has been reported to me about what you have described. If at some point you decide to give us another opportunity, we will be delighted to welcome you and offer you a more personalised attention from the very first moment. Yours sincerely, Noa Lírez Forneiro Management of Apartamentos Playazul
Conor B
Majoittunut 2. 2025
Matkusta ystävien kanssa
10.0/10
Ylivertainen
Lähetetty 19.3.2025
Perfect place for a large group. Apartments exactly what we needed and no problems with pool/bar. Staff helpful and no problems. When arrived and took a bit of time to check in but was our fault for not sorting before we got there. Any stags/hens ideal
Käännä
Majoituspaikan vastaus: Dear Conor, Thank you for sharing your experience at Apartamentos Playazul. We are glad to hear that our apartments met your expectations and that you enjoyed the facilities. We appreciate your understanding regarding check-in and, for future stays, we recommend you to use our online check-in to make the process even more streamlined. We look forward to welcoming you again, see you next time! Yours sincerely, Noa Lírez Forneiro Hotel Manager Playazul Apartments
Grace L
Majoittunut 2. 2025
Pariskunnat
8.0/10
Erittäin hyvä
Lähetetty 15.3.2025
Me and my boyfriend stayed for a week. overall a very good hotel. reception lady’s were very helpful and attended our needs. we had issues with our door and was sorted very quickly. one bed leg was broken and it got changed immediately. the night life noise can be very loud but that didnt bother me and my boyfriend. also the pool is very cold, once your in though its fine its just getting in which is so cold. Overall couldnt fault this hotel and will be returning
Käännä
Majoituspaikan vastaus: Dear B3007FSgracel, Thank you very much for your comment. I can't tell you how pleased I am to hear that after several issues in your apartmen we were finally able to resolve them and that you would like to come back to us again. That is the greatest gift our guests can give us. We hope to see you in the near future and continue to surprise you with the improvements we continue to make. Best regards, Noa Lírez Forneiro Director Apartamentos Playazul
Gail M
Majoittunut 2. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 9.3.2025
What a lovely place. Staff can't do enough for you. Reception staff were excellent, cleaning staff brilliant. Apartment very spacious very clean and had everything we needed. Beds very comfy. Pool and bar area plenty of sunbed and shaded areas. Lady servicing at bar was very pleasant excellent service. Also they did food there.
Käännä
Majoituspaikan vastaus: Dear Gail, Thank you for your wonderful review! We’re delighted to hear that you had such a positive experience at Apartamentos Playazul. Our team takes great pride in providing excellent service, and it’s fantastic to know that both our reception and cleaning staff made your stay enjoyable. We’re also glad you found the apartment spacious and comfortable and that you had a great time at the pool and bar area. Your kind words will be shared with our staff, especially the bar team! We look forward to welcoming you back soon. Best regards, Noa Lírez Forneiro Hotel Manager Apartamentos Playazul
Verified traveler
Majoittunut 2. 2025
Muu
4.0/10
Lähetetty 9.3.2025
Noisy There some good and bad about this place. The positives: Nice apartment, well equippped with the basics you need, comfortable beds, nice balcony overlooking the ocean. Very friendly staff. The negative: Unfortunately the location was too close to the bars and it gets loud at night. You can also hear eveything in the building. Absolutely everything. This woke us up every single night. Especially when other guests were drunk and loud and got home.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience. We're glad to hear that you appreciated our well-equipped apartments, comfortable beds, and friendly staff.We understand that noise can be an issue due to our central location near the nightlife. While we cannot control external noise, we are looking into ways to enhance soundproofing within the building. We also encourage all guests to be mindful of others and follow quiet hours to ensure a pleasant stay for everyone.We appreciate your feedback and hope to have the opportunity to welcome you again in the future.Best regards,Noa Lírez ForneiroHotel Manager Apartamentos Playazul
Papatom74
Majoittunut 1. 2025
Perhe
8.0/10
Erittäin hyvä
Lähetetty 20.2.2025
Keeps the promise on their website. Ok apartments. Clean, equipped well. They cleaned every 2nd day and changed towels. Note: towels not allowed at the pool neither for beach. Need to bring own. No hidden costs. Online check in so we could just arrive, collect 1 room card, what was not even necessary as doors have electronic keys. Pool area was surprisingly large and with enough sun beds. There is even a bar selling drinks and sandwiches. However we did not understand opening times.. sometimes opens, sometimes not… Overall a pleasant stay.
Käännä
Majoituspaikan vastaus: Dear Papatom74, Thank you for sharing your feedback! We’re happy to hear that you had a pleasant stay and that our apartments met your expectations. It’s great that you enjoyed the cleanliness, the pool area, and the convenience of the online check-in. We apologize for the confusion with the pool bar hours and will make sure to clarify the opening times moving forward. Your comments are valuable, and we’ll take them into consideration to improve our guests' experience. We look forward to welcoming you back to Apartamentos Playazul! Kind regards, Noa Lírez Forneiro Hotel Manager, Apartamentos Playazul
vanessa727
Majoittunut 1. 2025
Matkusta ystävien kanssa
10.0/10
Ylivertainen
Lähetetty 9.2.2025
4 ladies just returned from a great weekend at Playazul. Very easy straightforward check in, they put a hold on your card of €100 which is released after check out once your room has been checked. We had an ocean view apartment on 6th floor. Lift goes to 5th floor then one set of stairs to the top. Our room was fantastic! Absolutely gorgeous, spacious and had everything you could need. The terrace had full sun in the afternoon which we really enjoyed and watched the sun set over the sea. It’s in a great location, yes you can hear Veronica’s coming to life till the early hours but can honestly say it didn’t disturb us as we were out till way after midnight anyway. If you’ve kids and want to be in bed early it might bother you more. The pool area was great, nice drinks and snacks available at reasonable prices. On check out they look after your cases and there’s a room for a shower later before we got our later plane home. The whole building is immaculate and staff really helpful. Worth noticing there’s quite a few steps to navigate to reception if you’ve mobility issues. I’d highly recommend staying here at a fabulous price too! Will most definitely be back . Thank you
Käännä
Majoituspaikan vastaus: Dear Vanessa, Thank you very much for sharing your experience at Apartamentos Playazul. We are glad to hear that you enjoyed your stay and found our facilities and location ideal for your getaway. We appreciate your comments about the comfort of the flat, the ocean views and the facilities we offer, such as the luggage storage and the shower before your flight. We also take note of your comment about the access, and our team is always available to help in case of need. We look forward to welcoming you again in the future, see you next time! Best regards, Noa Lírez Forneiro Hotel Manager, Apartamentos Playazul
LesleyS251
Majoittunut 1. 2025
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 7.2.2025
We had an amazing time staying at Playazul . The location was perfect and we could walk to Los Cristianos in one direction and Costa Adeje in the other. The apartment was great with good views and was spotless and serviced every other day. It was well equipped and comfortable. We stayed for 5 weeks and we enjoyed every moment, long walks, swimming and sunshine. All the staff were really friendly, welcoming and nothing was too much trouble for them . Everything was dealt with quickly and professionally. We were apprehensive after reading the reviews but we can honestly say we had an amazing experience and we will definitely return. One thing to note there are quite a few steps going up to the reception which can be difficult with your suitcases. If you speak to reception they will open the rear gate and there is easy access. You will later be given a key to the gate,
Käännä
Majoituspaikan vastaus: Dear LesleyS251, Thank you for your kind words and for sharing your experience at Playazul. I’m delighted to hear that you had such a wonderful stay and that our location, cleanliness, and service contributed to a memorable visit. It’s great to know that you enjoyed your five weeks with us, making the most of the sunshine, walks, and swimming. Your appreciation of our team means a lot, as we always strive to provide a warm and welcoming atmosphere for our guests. I also appreciate your note about the steps to reception—indeed, we are always happy to assist with access through the rear gate for greater convenience. It was a pleasure hosting you, and we truly look forward to welcoming you back in the future. Best regards, Noa Lírez Forneiro Hotel Manager Apartamentos Playazul