"The worst day of my month-long trip to Spain. Altea is a beautiful town, with a charming old town and beaches. But this hotel truly made my day miserable. There was road construction right in front of the hotel, which immediately gave me a bad impression, but little did I know the nightmare was yet to come. The hotel was unattended around 4 PM. They added me on WhatsApp and sent us an emergency contact number. The power went out around midnight. All four of my phones—Chinese, British, and Spanish—had no signal in the hotel. Power was restored after a few minutes, but the alarm beeping continued. I messaged them on WhatsApp, but got no reply. I ran outside to call, and they said someone would come in ten minutes. They asked which hotel I was from, which made me very suspicious; this was explained the next day. I waited an hour, but the beeping didn't stop, so I went to sleep. But I was constantly groggy, my head filled with the beeping, waking up repeatedly to message them, but getting no response. At 8 AM, the beeping continued. I vaguely felt someone banging on the door; my heart felt like it was going to jump out of my chest. I got up to check and found the road construction machinery was up and running—an excavator was right next to my window, drilling and digging at the asphalt. It was impossible to stay awake any longer. I had no choice but to get up and prepare to escape the hotel. Just then, someone knocked on the door. A woman was outside. She said she was the person who answered the phone last night and had come to handle it, but there was nothing she could do to stop the whirring. She also called us back, but instead of using the number we had left with the hotel, she called the number we had dialed, so no one answered. But what good was it if someone answered? The whirring continued all night. During the conversation, I learned she was a resident of the town and probably handled emergency situations for several hotels at night. We asked her why, since there was road construction, there were so many empty rooms (many people had run out during the power outage, indicating many rooms were empty), and why we were given one of the only two rooms facing the road. She said she didn't know, she wasn't a hotel employee, and we had to wait until 10 am when they started work (actually, people didn't start arriving until after 11 am). Today, when we checked out, we saw people still complaining at the front desk. But we were the most affected—the whirring was coming from the front desk, and our room was right behind it. The window faces the street directly. However, the front desk only politely said "sorry." Ctrip handles things well, but this is the first time in over twenty years of using Ctrip that I've given this hotel such a low score."

"Huone on oikea ja puhdas ja hyvin lähellä rantaa"

"Hotellin ympäristö on loistava! Lähellä merta, kaunis maisema; hotellin hygienia on ensimmäistä luokkaa, aamiainen on rikas; hotellin työntekijät suhtautuvat ystävällisesti ja palvelu on innokas. Valitsen merenpinnan näkymähuoneen, huoneen laaja valoisa, sijoitettu tyylikäs ja täydellinen, on paras valinta nähdä meren aurinko."

"A superb location in the heart of Altea, offering convenient access to the city and beaches. This boutique hotel boasts stunning design, clean and beautiful rooms, and incredibly friendly and welcoming staff. The restaurant is supported by the century-old Michelin-starred el xato and offers excellent wines. Private parking is available for €25 per day. Renovated just a few months ago, online bookings only opened in July. Highly recommended!"

"Lovely authentic hotel, beautiful and tranquil, staff are wonderful. The rooms are beautiful and the beds are so comfortable, I slept like a baby. The hotel has a really relaxing atmosphere and it’s a short walk into Altea."

"Meillä oli hauskaa oleskella tässä viehättävässä boutique-hotellissa, joka on hyvin sijoitettu vierailemaan tämän kauniin vanhan kaupungin nähtävyyksiä. Huoneemme - Urban Independent - oli tilava ja hyvin ylläpidetty. Henkilökunta oli kaikki ystävällinen ja apukas. Meille suuri lisä oli ihana terassi ja uima-allas tuolien ja aurinkosukkuloiden, jossa voisimme rentoutua nähtävyyksien jälkeen. Onneksi ei kilpailua näille! Altean vuoret ovat hyvin tiukat, ja meitä helpotettiin löytää, että autot voivat ajaa suoraan La Serenan oveen."

"Excellent stay at Altea. Hostal situate perfectly just near the beach. Room was very cosy and service was very friendly and hospital. Bed and pillows were very good. View from the window/balcoopened to the sea. There is small bar/cafeteria for breakfast downstairs which serve nice breakfast."

"Suuri mutta ei tarpeeksi tietoa sivustolla. paikka on kaunis ja lähellä kaupunkia, mutta et saa ajaa kadulla (ainoastaan kävelymatka) ja meillä oli vuokra-auto - me saimme kiinni auton alueella, jossa ei ole autoja sallittu. Huone on suuri, puhdas ja tilava, mutta en ole saanut tietoa siitä, että se oli kolmannessa kerroksessa (ei hissiä). Lisää ja rehellinen tieto menee pitkälle, sen lisäksi, se on ihana paikka! Korkeasti suositella! "

"Upealla sijainnilla oleva huoneistokokonaisuus. Viihtyisästi sisustettu huone, mutta alimmassa kerroksessa sijaitsevassa huoneistossa haisi pahasti kosteus. Toimiva ystävällinen palvelu vieressä sijaitsevan hotellin kanssa."