The hotel room is very lovely. Do take advantage of the cheaper overnight parking at the hotel if you are driving. I parked elsewhere and the overnight parking fee is more than parking at the hotel. The breakfast buffet is simple but very delicious. The service is also very good. The hotel is also a participating hotel for the luggage delivery service. It saved me from the backaches of carrying the luggage by myself.
Hotellit kohteessa Kita Ward,Kōbe44.1 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.05.27
One of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though).
Modern yet real onsen.
The staff is extremely polite and helpful.
The only problem: bad private bath condition. But nothing critical.
The service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here.
500m from kobe tower. We select this hotel because there is japanese style room with public Onsen available. Big room for 4-6 members can be fit. I recommend the hotel team to clean the air con as so many dust but there is Air humidifier machine set up inside the room too.
Thank you and we love it.☺️
Jopa hieman kaukana asemasta, Erittäin mukava ja puhdas huone. Palvelu on erinomainen luoda ystävällinen ja maailmanluokan ux. Todella rakastaa tätä pieni kaupunki.Lupaan tulla takaisin jatkuvasti.
We had an absolutely wonderful stay at this hotel. From the moment we arrived, everything about the check-in experience was smooth and professional.
Special thanks to Hiro, who assisted us during check-in. He was extremely professional, spoke excellent English, and gave us a very clear and thorough explanation about the hotel facilities and our room. His service made us feel very welcome and comfortable right away.
The room was beautiful, clean, and well prepared, and all the facilities were exactly as described. Honestly, everything about this hotel - from the service to the atmosphere - was close to perfect.
This was one of the best hotel check-in experiences we've had. We would definitely stay here again and highly recommend this hotel to others.
Hotellit kohteessa Kita Ward,Kōbe44.1 % vierailijoista valitsi tämän alueen
CChung Joy2024.11.29
- close proximity to train station and bus stop from Kobe.
- very spacious room. Enjoyed lounging on the sofa to enjoy the balcony.
- dinner was sufficient but not luxurious. The steamed crab rice filled us up.
- breakfast had great variety. I enjoyed the mushroom dish best. Unfortunately they did not replenish the handmade tofu for us to try.
- staff was professional.
Hotellit kohteessa Kita Ward,Kōbe44.1 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2024.06.01
Arriving at night, you'll need to walk for around 10 minutes from the train station to reach the hotel. They offer a free ride to the station only after check-out, so if you want to explore the area before leaving, you'll need to store your luggage at the station. The hotel is overall very nice, comfortable, and offers a substantial breakfast.
Hotellit kohteessa Hyōgon prefektuuri6.3 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2024.10.01
My non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room.
One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon.
I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business].
The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel.
The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel.
I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)
There is no breakfast nor dinner provided by this onsen hotel, and restaurants close a bit early. If you’re looking for an onsen meal, you maybe disappointed if you staying here. Beware if you’re a foodie.
The sound insulation is poor, please keep your voice down. Since the first night I arrived was windy and rainy, and the curtain for blocking the sun is made of bamboo, it kept hitting on the window all night long.
There is no elevators and the stairs is very steep, be careful if you bringing many luggages.
Although the servers do not understand English, they are very friendly and willing to help! Overall, I enjoyed a lot while the staying. Thank you!
Mahtava
8 arvostelua
9,4/10
Hinta alkaen
86 EUR
yöltä
Tarkista saatavuus
Näytä kaikki Kuumat lähteet hotellit kohteessa Hyōgon prefektuuri
VVieraskäyttäjäWhat an amazing stay! It exceeded all expectations. The place is super nice with design interior, rooms are warm, spacious and comfortable. The whole place is modern, yet has a very traditional authentic feel and feels serene.
The staff is very attentive, caring and fulfills your every need - they make you feel welcome, and explain everything to you very well even if you are a foreigner, there was no problem communicating in english.
You are guaranteed 2 private stays in the private onsen spa of your chice - one in the evening and one in the morning, the time slots are more than enough to cover guest capacity and you have choice. The public onsen is pretty awesome too, although i felt so relaxed after private onsen for so long i went there just because of curiosity lol.
The dinner and breakfast are HUGE and are SUPER tasty. Excellent products and execution, it was my first time tasting a5 wagyu. I recommend you do not eat lunch before coming to the ryokan for dinner, maybe just breakfast or something small because you will want to eat everything in this amazing meal set. I still feel kind of full 1 day after checking out.
The hotel has nice common areas with free beverages, board games, ping pong ans some slot machines for entertainment. You can reserve karaoke room or get massaged in the automatic massage chairs. After we chcecked in at 3pm we did not need to go anywhere away from the hotel and just enjoyed our time there.
If you want to book very specific timeslots for the private spa come in at that 3pm, because people queue up 30 min before in the lobby. Although i felt this was not really necessarry because like i said, the capacity is calculated well and you are guaranteed 2 entramces with available time slots. The first time slot starts at 4pm and is in 1hr intervals - with 5 available onsens up until the night. Morning onsen had plenty of free slots.
They also offer free shuttle bus and it was always quick, we even called from public telephone in Arima when before checkin and had no problems arranging pickup in english.
What i wish is if they were a little bit more flexible with breakfast times, because you also reserve a time slot but it's not like it's a course meal but traditional breakfast + buffet and you have to decide at the check in, which is kind of soon to think about when you want to have morning meal, but it's not too big problem. I guess it is a way to prevent everyone rushing in 5 min before closing time like some people do. The breakfast has plenty of variety and you even get a preheated own grill!
Overall, we couldn't pick a better place for our visit in Arima, we are so relaxed and it was oje of the best places we have ever been to!
VVieraskäyttäjäMy non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room.
One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon.
I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business].
The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel.
The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel.
I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)
VVieraskäyttäjäHotel service was good. Dinner and breakfast was provided as part of the stay. Food was good for the stay since there are not much options for food at Arima. Most shops are closed by afternoon. Though the hotel is old but it’s renovated (except for the old wooden cupboard) which made the stay more pleasant. Onsen is indoor and small so will need to go at hours with lesser people.
VVieraskäyttäjäЯ не строила ожиданий от этой поездки и была в приятном шоке! Во первых сам городок такой красивый и уютный, ты не спешишь и наслаждаешься! Во-вторых отель на высшем уровне! Сервис и вежливость персонала поражает, красота внутреннего пространства отеля и дворика! Поразительной красоты Онсен при отеле, все продумано до мельчайших деталей! Номера в отеле очень аутентичные, как и все в целом, а шведский стол на завтрак шикарный! Также трансфер продуман и конечно юката просто чудесная и на любой размер! Говорить могу вечно о том какое же удовольствие я получила! Благодарю!
AAzy LiThe service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here.
LLivyC75The ryokan style rooms were a lovely touch. The inclusive dinner came with so many courses that we were absolutely stuffed every single night and the fact that a member of staff helps explain all the dishes and prepares them in front of us felt like a real lovely touch of authenticity and luxury. There are no individual bathrooms in the rooms aside from a sink and toilet but the hotel Onsen is easy to access and comfortable to use. The staff also make the bed after dinner every night and anytime we had questions for reception, they were always happy to help, especially with train station transfer and recommendations and vouchers for different restaurants in town. The hotel rooms have a great view of the mountains as it is slightly off the main road. I would definitely recommend this for couples traveling.
CCSupornWe arrived around noon on a rainy day. Luckily, there was a shuttle bus in front of the train station. You can tell the driver that you staying at this hotel and they will drop you in front of the hotel. the hotel also provides the flree drop-off at the train station.
the room is very good with plenty of space and private toilet and bathroom. The onsen at the hotel even though small is very good ambience.
Both dinner and breakfast are excellent.
the service is beyond expectation!!!!
Location is excellent as well.
Recommend this hotel to everyone.
MMairyOur stay in this hotel was great! I wish we stayed here longer than one evening.
Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean.
Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅
I'm definitely a fan of such kind of a meal now!
We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in((
Would definitely reccommend the stay for relaxing and luxurious experience.
VVieraskäyttäjäBy far the best hotel/resort experience I ever encountered. Not only did we travel with a family of 5 but we had 10 luggage’s in total which they helped to organise and deliver to our room even though it was really heavy. Accommodated to everything that we need and asked and super welcoming. The small details that they would do have imprinted in my memories for life e.g remembering which shoes we had, prepared our slippers, explaining our meals and providing a blanket without us asking. I hope this reaches out to the manager who put the most effort to making sure we were happy and looked after. We would all recommend this place to our families and friends. 1000/10 S+++
VVieraskäyttäjäOne of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though).
Modern yet real onsen.
The staff is extremely polite and helpful.
The only problem: bad private bath condition. But nothing critical.
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