Hotellit kohteessa Kita Ward,Kōbe47.3 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.05.27
One of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though).
Modern yet real onsen.
The staff is extremely polite and helpful.
The only problem: bad private bath condition. But nothing critical.
The hotel room is very lovely. Do take advantage of the cheaper overnight parking at the hotel if you are driving. I parked elsewhere and the overnight parking fee is more than parking at the hotel. The breakfast buffet is simple but very delicious. The service is also very good. The hotel is also a participating hotel for the luggage delivery service. It saved me from the backaches of carrying the luggage by myself.
First time staying at a Dormy hotel inn and super impressed with the level of hospitality for the price!
1. Public onsen and sauna are available on the top floor. Gender segregated with both indoor and outdoor (rotenburo) sections and the usual amenities. Only the sauna is closed overnight, the onsen remains open. Washing machine and dryer are available on 12F too. The washing machine is free, the dryer is not.
2. Free refreshment once you're done with your onsen. Ice cream at night and probiotic drink in the morning.
3. Free serving of ramen (yonakisoba) at night from 21:30-23:00. Head over to the restaurant at 2F.
4. Breakfast buffet is available and it was honestly quite decent for the price.
Would stay at Dormy again if I return to Japan 😊
The service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here.
We arrived around noon on a rainy day. Luckily, there was a shuttle bus in front of the train station. You can tell the driver that you staying at this hotel and they will drop you in front of the hotel. the hotel also provides the flree drop-off at the train station.
the room is very good with plenty of space and private toilet and bathroom. The onsen at the hotel even though small is very good ambience.
Both dinner and breakfast are excellent.
the service is beyond expectation!!!!
Location is excellent as well.
Recommend this hotel to everyone.
Hotellit kohteessa Kita Ward,Kōbe47.3 % vierailijoista valitsi tämän alueen
CChung Joy2024.11.29
- close proximity to train station and bus stop from Kobe.
- very spacious room. Enjoyed lounging on the sofa to enjoy the balcony.
- dinner was sufficient but not luxurious. The steamed crab rice filled us up.
- breakfast had great variety. I enjoyed the mushroom dish best. Unfortunately they did not replenish the handmade tofu for us to try.
- staff was professional.
Hotellit kohteessa Kita Ward,Kōbe47.3 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.05.17
I have to express my sincere gratitude to Ms Hatsumi from the hotel. Thanks to her help, I had a wonderful trip to Rokkōsan. She is definitely a polite, professional, and of course pretty lady. Her communication skills are good especially that she speaks fluent English which would be of great help for someone like me who don't speak any japanese. Although the original local tour was full of bookings , she helped me reserve a taxi and solve my ease of communicating with local taxi drivers.
The view and environment is splendid with a great hotel service teams. I would highly recommend to someone who wants to experience a unique accommodation experience. Though the drawbacks , as you might know already , is 1) no private bathroom 2) not sound-proof building materials , but it is understandable given that the hotel is with ancient history
overall I am more disappointed and dissatisfied with Trip.com. The email I received from Trip.com and the info shown my booking was to check in at 3pm and to check out at 11am but I was told by the hotel that ai booked a short stay rate so I was only allowed to check in at 5pm and check out at 9am the next day. so I guess Trip.com has made the profit from me by lying?
Really good experience in there!!! Love their hot spring!!!!!! You can have the really beautiful view when you enjoy the hot spring!!! The service was really good and they try their best to communicate in English with me. However, don’t expect that the room is so clean. Is still acceptable for me. Strongly recommended if you drive a car to there.
Erittäin hyvä
30 arvostelua
8,6/10
Hinta alkaen
78 USD
yöltä
Tarkista saatavuus
Näytä kaikki Kuumat lähteet hotellit kohteessa Hyōgon prefektuuri
VVieraskäyttäjäWhat an amazing stay! It exceeded all expectations. The place is super nice with design interior, rooms are warm, spacious and comfortable. The whole place is modern, yet has a very traditional authentic feel and feels serene.
The staff is very attentive, caring and fulfills your every need - they make you feel welcome, and explain everything to you very well even if you are a foreigner, there was no problem communicating in english.
You are guaranteed 2 private stays in the private onsen spa of your chice - one in the evening and one in the morning, the time slots are more than enough to cover guest capacity and you have choice. The public onsen is pretty awesome too, although i felt so relaxed after private onsen for so long i went there just because of curiosity lol.
The dinner and breakfast are HUGE and are SUPER tasty. Excellent products and execution, it was my first time tasting a5 wagyu. I recommend you do not eat lunch before coming to the ryokan for dinner, maybe just breakfast or something small because you will want to eat everything in this amazing meal set. I still feel kind of full 1 day after checking out.
The hotel has nice common areas with free beverages, board games, ping pong ans some slot machines for entertainment. You can reserve karaoke room or get massaged in the automatic massage chairs. After we chcecked in at 3pm we did not need to go anywhere away from the hotel and just enjoyed our time there.
If you want to book very specific timeslots for the private spa come in at that 3pm, because people queue up 30 min before in the lobby. Although i felt this was not really necessarry because like i said, the capacity is calculated well and you are guaranteed 2 entramces with available time slots. The first time slot starts at 4pm and is in 1hr intervals - with 5 available onsens up until the night. Morning onsen had plenty of free slots.
They also offer free shuttle bus and it was always quick, we even called from public telephone in Arima when before checkin and had no problems arranging pickup in english.
What i wish is if they were a little bit more flexible with breakfast times, because you also reserve a time slot but it's not like it's a course meal but traditional breakfast + buffet and you have to decide at the check in, which is kind of soon to think about when you want to have morning meal, but it's not too big problem. I guess it is a way to prevent everyone rushing in 5 min before closing time like some people do. The breakfast has plenty of variety and you even get a preheated own grill!
Overall, we couldn't pick a better place for our visit in Arima, we are so relaxed and it was oje of the best places we have ever been to!
VVieraskäyttäjäMy non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room.
One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon.
I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business].
The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel.
The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel.
I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)
VVieraskäyttäjäHotel service was good. Dinner and breakfast was provided as part of the stay. Food was good for the stay since there are not much options for food at Arima. Most shops are closed by afternoon. Though the hotel is old but it’s renovated (except for the old wooden cupboard) which made the stay more pleasant. Onsen is indoor and small so will need to go at hours with lesser people.
VVieraskäyttäjäЯ не строила ожиданий от этой поездки и была в приятном шоке! Во первых сам городок такой красивый и уютный, ты не спешишь и наслаждаешься! Во-вторых отель на высшем уровне! Сервис и вежливость персонала поражает, красота внутреннего пространства отеля и дворика! Поразительной красоты Онсен при отеле, все продумано до мельчайших деталей! Номера в отеле очень аутентичные, как и все в целом, а шведский стол на завтрак шикарный! Также трансфер продуман и конечно юката просто чудесная и на любой размер! Говорить могу вечно о том какое же удовольствие я получила! Благодарю!
AAzy LiThe service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here.
LLivyC75The ryokan style rooms were a lovely touch. The inclusive dinner came with so many courses that we were absolutely stuffed every single night and the fact that a member of staff helps explain all the dishes and prepares them in front of us felt like a real lovely touch of authenticity and luxury. There are no individual bathrooms in the rooms aside from a sink and toilet but the hotel Onsen is easy to access and comfortable to use. The staff also make the bed after dinner every night and anytime we had questions for reception, they were always happy to help, especially with train station transfer and recommendations and vouchers for different restaurants in town. The hotel rooms have a great view of the mountains as it is slightly off the main road. I would definitely recommend this for couples traveling.
CCSupornWe arrived around noon on a rainy day. Luckily, there was a shuttle bus in front of the train station. You can tell the driver that you staying at this hotel and they will drop you in front of the hotel. the hotel also provides the flree drop-off at the train station.
the room is very good with plenty of space and private toilet and bathroom. The onsen at the hotel even though small is very good ambience.
Both dinner and breakfast are excellent.
the service is beyond expectation!!!!
Location is excellent as well.
Recommend this hotel to everyone.
MMairyOur stay in this hotel was great! I wish we stayed here longer than one evening.
Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean.
Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅
I'm definitely a fan of such kind of a meal now!
We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in((
Would definitely reccommend the stay for relaxing and luxurious experience.
VVieraskäyttäjäBy far the best hotel/resort experience I ever encountered. Not only did we travel with a family of 5 but we had 10 luggage’s in total which they helped to organise and deliver to our room even though it was really heavy. Accommodated to everything that we need and asked and super welcoming. The small details that they would do have imprinted in my memories for life e.g remembering which shoes we had, prepared our slippers, explaining our meals and providing a blanket without us asking. I hope this reaches out to the manager who put the most effort to making sure we were happy and looked after. We would all recommend this place to our families and friends. 1000/10 S+++
VVieraskäyttäjäOne of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though).
Modern yet real onsen.
The staff is extremely polite and helpful.
The only problem: bad private bath condition. But nothing critical.
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