5 tähden hotellit kohteessa Shaanxi, Kiina

Excellent location, close to City Wall Entrance, Bell Tower, Drum Tower, eateries everywhere, can’t fault the location. I booked a room with excellent view however the window can’t cancel out the traffic noise. So it is okay if you could sleep through the noisy traffic, I was given a pair of earplugs but can’t sleep with them on anyway . Ashtray with bin are available outside the lift area so cigarette smell lingers, it should not be allowed to smoke indoor. My partner didn’t enjoy the cold cooked fried egg, sausages nor the cold bacon. Fried eggs should be cooked to order. English tea bags were not available until I asked. Tables on the balcony were not cleared so it was messy. We certainly enjoyed the smart toilet and a lady even ironed my partner’s t-shirts for free. The staff at the reception were sympathetic especially someone was clearing up Chinese New Year decorations at 3:30 in the morning, disturbed sleep again. The girl was very kind and offered me a souvenir.

Huaqing Palace resort service staff quality is excellent. The front desk staff provided excellent service as she provided her personal WeChat number to us as we do not have a domestic China mobile number in case we need any help during our stay. She also help us to book the appointment for the free photo shoot experience as we are unable to book due to the domestic mobile number issue. The resort also provided a free birthday cake for us as my wife’s birthday falls on the same day as the resort stay. The janitor staff, transport, restaurant, and other service staff are also courteous and provided excellent service and advice. We truly enjoy our magical stay there. Additional point just for further improvement is to explain the procedures for the guests to use the public hot spring bath as some guests are first time users.

The hotel is very good and conveniently located near many attractions, making it easy to explore the area. The room was comfortable and the overall environment was pleasant. What made the stay even better was the excellent service from the staff. In particular, Jason provided outstanding support and service throughout my stay. He was very helpful, friendly, and always ready to assist whenever needed. His professionalism and warm attitude truly made a great impression. Overall, I had a very enjoyable stay and would definitely recommend this hotel to others.

I was upgraded on arrival through my Trip.com points and got a great room. I felt like a queen with plenty of space, all the commodities available to me and received a basket with drinks and snacks on arrival. I had a hot bath every night after my tiring day of walking around and slept like a princess!!. It is closer to restaurants, a shopping mall where you can do your hair and buy new glasses made on the day with your prescription for a great price!. There is also a supermarket on side to meet all your needs and take home some great cakes. I used their laundry service.

My family and I had a wonderful stay at the Four Points Bell Tower Xian and highly recommend this hotel. It is very convenient - short walking distance to both the Drum Tower and Bell Tower. The room is spacious, clean, well decorated, and beddings and linens are of very high quality. What make it stands out is the service level from the staff, especially Mr. Samuel Wang of the front desk- he checked us in, made sure we are comfortable and reacted very quickly whenever there are any nitty gritty things that needs to be attended to. We will be back next time we are in Xian.

Really nice hotel, sky lobby has really good views. Breakfast is also where the lobby is and shares the magnificent views. Location is slightly out of city center however there is metro within 10 min walk. It is also right next to a big shopping centre with many food options. Bathroom is magnificent, all veined marble, shower has a bench in it and the bathtub is a great place to relax at the end of a day. Hotel staff were also able to accomodate by giving us latex pillows tho I think they are getting a bit old and need to be replaced. The pool is opened till very late 11pm, staff advised it was to allow customers to be able to go out for dinner and still come back to enjoy ammenities, I think thats very thoughtful. Gym is also big and has great views, 24 hours access. Monica helpful on WeChat, able to accomodate more personal requests such as changing linen daily and extra bottled water etc. The only thing I will say is a bit annoying is that you need to take elevator up to 38th floor lobby, switch elevators then take it down to rooms. I believe rooms are levels 25-30 something. Aircon was a bit stuffy as no windows open and wifi was a bit glitchy. Was a nice stay overall.

A beautifully designed hotel, run by a friendly, attentive and professional team and staff, haven't had such a lovely accommodation for a very long time! Grand entrance once you stepped in, the centre is a well curated garden housing some ducks and two peacocks. Room is spacious with comfortable bed, electric curtains, instant hot water on the shower, plenty of charging points and a variety of pillows dedicated to a good night sleep. Staff even helped us to order food delivery as our app doesn't work that evening. Breakfast variety is great, from local delicacies to western offerings. Wasn't bored throughout the four day stay, even wish for a longer stay if i could.

Probably the nicest hotel room I’ve ever stayed in. Facilities and amenities all top tier. You can tell this is a luxury hotel immediately when you walk up to the main entrance. Bed and bathroom both very comfortable and the breakfast situation was next level. Cici and the rest of the hotel staff all provided an excellent experience. Will definitely stay here again next time i visit Xi’An.

This is one of the best hotels i have stayed at. My second time to Ha thing and the second time I have stayed at this hotel and resort. The grounds a d gardens are brilliant and this makes it a very relaxed place to stay. The service of the hotel staff is perfect without any faults. Riven is an outstanding asset to this hotel. Very helpful indeed. On my next visit next year I will stay here again.