Hotellit kohteessa Minami Ward,Kioto38 % vierailijoista valitsi tämän alueen
Mm.azharariffin2026.04.08
Location: Excellent location. About 800m from Kyoto Station. You can walk through an indoor connected mall and station, making it safe and convenient even with luggage.
Cleanliness: The bed is comfortable and the toilet is very clean.
Service: Staff are a mix of Japanese and international, able to speak both English and Japanese.
Facilities: Lifts are fast and responsive. Water dispenser available, please bring your own bottle.
Convenience: Very well equipped. AEON Mall is 100m away and Lawson is 200m away.
Overall: The hotel uses central air conditioning, which may not be ideal if you prefer a colder room. However, the hotel provided a Dyson portable fan, which made the room comfortable and allowed for good sleep. Well done Miyako Hotel. I will definitely return.
Hotellit kohteessa Higashiyama Ward,Kioto5.7 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2026.03.07
This is the worst accommodation experience I’ve had during my trips to Japan. In the past, my visits to Japan have always been perfect—truly a paradise for travelers from around the world. However, lately, I’ve noticed a surge of Indian people in places like convenience stores and hotel front desks, which has led to some negative experiences for me along the way. I usually brushed them off as minor, but this hotel stay was unacceptable and I have to speak up.
At check-in, the Indian front desk staff was indifferent and dismissive, which already set a bad tone.
Then, when I went to bed around midnight, I discovered that the room only had two flat bedsheets—no duvet cover (comforter cover) and no pillowcases at all. It was very late, so I didn’t want to disturb anyone by calling reception again, and I ended up sleeping uncomfortably without proper bedding—yet another hassle caused by the Indian staff.
If the hotel management sees this review, please seriously reconsider hiring Indian staff. They are ruining Japan’s reputation and its world-famous service industry!
I hope this feedback helps improve things for future guests.
Hotellit kohteessa Shimogyo Ward,Kioto38 % vierailijoista valitsi tämän alueen
SSophia22s2024.04.30
Hotelli on hieman bisnestyylinen ja huoneessa oleva televisio on melko pieni. Hotellissa on uima-allas, mutta sinun on maksettava ylimääräistä mukavuuksien käytöstä (noin 10-20 dollaria per henkilö). Tunsimme, että paikalliset (esimerkiksi taksinkuljettaja) eivät todellakaan toivota ulkomaalaisia (englanninkielisiä) tervetulleiksi ja saattavat käyttäytyä hieman töykeästi, mutta sen lisäksi kaupunki on hiljaisempi kuin Osaka ja nautimme ruokailusta Yakiniku Yaruki - Shijo Kawaramachissa (kaikki te voi syödä BBQ:ta wagyu-naudanlihan kanssa).
Hotellit kohteessa Shimogyo Ward,Kioto18.9 % vierailijoista valitsi tämän alueen
BBee Louise2025.12.04
This was our favourite hotel in Japan.
The location is very central to Kyoto, but did not feel too crowded and overwhelming. It was very easy to get around Kyoto from this hotel, with a lot of train stations close by.
The room was clean and bigger than most hotels I’ve stayed in during my trip to Japan. The finishes of the room are just gorgeous. It really feels like luxury. The smart TVs were a nice touch too.
The amenities of the spa were really good, and I loved the extra feeling of security knowing women receive a women only key card and men receive a separate one. Nice touch having washers, dryers and vending machines too.
The staff are kind and polite and are more than happy to assist you. Although I did find the self check-in a bit confusing - some translations were a bit off. Regardless, I really recommend this hotel.
Hyvä hotelli, hyvät yhteydet, metro on lähellä, Fushimi Inari on kävelyetäisyydellä, voit myös vain kävellä lähellä, huoneet ovat siistejä, ne ovat siistejä, uudet pyyhkeet joka päivä, ystävällinen henkilökunta, ありがとございます
Hotellit kohteessa Minami Ward,Kioto38 % vierailijoista valitsi tämän alueen
Cchrsl2026.01.29
I had a great stay at RIHGA Gran Kyoto Hotel. The location is extremely convenient — it’s just a short walk from Kyoto Station, which you can easily reach directly from Kansai International Airport via the Haruka Express. This made traveling with luggage very hassle-free.
There are two convenience stores located near the hotel, which is perfect for quick snacks, drinks, or last-minute necessities. There’s also a shopping mall right next to the hotel, making it easy to shop, dine, or relax without having to travel far.
For those driving, there are three parking lots nearby, which is very convenient and stress-free. Overall, the hotel offers excellent accessibility, great surrounding facilities, and a comfortable stay. Highly recommended!
Hotellit kohteessa Higashiyama Ward,Kioto5.7 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2024.05.23
A little gem of a hotel right in the middle of Kyoto! Location could not be better. The hotel itself is ”Japan sized” (rooms are small) but the space is so cleverly used I spent more time marvelling at the efficiency in design than worrying about the lack of space. Service similarly was very efficient, what was provided was what was needed and done to a high standard. Rooms were not cleaned every day but nice fresh towels were provided every morning. There was no laundry service but there were excellent coin operated laundry machines. Would certainly stay here the next time I return to Kyoto!
Hotellit kohteessa Nakagyo Ward,Kioto18.9 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.06.24
Close to train station and shopping. The room in itself is quite spacious given it is in Kyoto. I have access to laundry which is a plus. I would recommend this hotel if you are here for sight seeing.
Hotellit kohteessa Nakagyo Ward,Kioto18.9 % vierailijoista valitsi tämän alueen
GGuillermo Russian2025.07.16
Very good hotel ! The location it is very good and it is very modern . It has a very good price for the style and condition . The receptionist helped a lot with different issues . Highly recommend ! Thank you !
Erittäin hyvä
116 arvostelua
8,9/10
Hinta alkaen
1 812 THB
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Baarit tarjoavat hotellit kohteessa Kioton prefektuuri
VVieraskäyttäjäClean and big room for family stay. There is shuttle bus to nearer railway station. Provide a nice mineral water , nice coffee and good breakfast.
AAhmet ZekiDear Sir/Madam,
I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard.
However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements:
1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue.
2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition.
3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience.
4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated.
5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space.
6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering.
In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction.
If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards.
Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards.
Best regards,
RReneehuangHighly Recommended Stay in Kyoto
I would like to strongly recommend this hotel for anyone visiting Kyoto. The staff demonstrate exceptional professionalism and hospitality.
In particular, I would like to express my sincere appreciation to Miss Yuki, who assisted us with our check-in and kindly introduced many wonderful sightseeing spots and activities in Kyoto, as well as to Miss Tsai, a ********* staff member who supported us during check-out with great warmth and care. Their thoughtful service truly reflects the welcoming spirit of Kyoto and the hotel’s commitment to excellence.
I am genuinely impressed by the quality of the team members who bring guests happiness and satisfaction through their dedication. They truly deserve recognition and applause for their outstanding service.
Our two-night stay was far too short, and we are already looking forward to returning in the near future.
VVieraskäyttäjäSuperb experience in Nohga. Everything here has been curated very carefully, you can tell the people or group behind this whole hotel concept really put in so much thought for their guests.
Absolutely loved my entire stay here. I eat breakfast at their bakery every morning. Love their customisable bagels, mortadella sandwich, salted bun and cinnamon mochi donut. Chocolate mochi donut was a little too sweet. Americano and matcha latte were great.
Thoroughly enjoyed their rooftop bar every night (opens till 12am). Awesome vibes, very romantic atmosphere. Staff are sweet, gives heat packs and blankets to keep us warm. Warm cocktails are a must during winters. You can order any random cocktails and they all taste so good.
The distance from the train station to this hotel is quite a distance but I think the overall experience you get in this hotel makes the walk a worthwhile one. Def recommending this hotel to my friends who wanna come to Kyoto.
Mm.azharariffinLocation: Excellent location. About 800m from Kyoto Station. You can walk through an indoor connected mall and station, making it safe and convenient even with luggage.
Cleanliness: The bed is comfortable and the toilet is very clean.
Service: Staff are a mix of Japanese and international, able to speak both English and Japanese.
Facilities: Lifts are fast and responsive. Water dispenser available, please bring your own bottle.
Convenience: Very well equipped. AEON Mall is 100m away and Lawson is 200m away.
Overall: The hotel uses central air conditioning, which may not be ideal if you prefer a colder room. However, the hotel provided a Dyson portable fan, which made the room comfortable and allowed for good sleep. Well done Miyako Hotel. I will definitely return.
CchrslI had a great stay at RIHGA Gran Kyoto Hotel. The location is extremely convenient — it’s just a short walk from Kyoto Station, which you can easily reach directly from Kansai International Airport via the Haruka Express. This made traveling with luggage very hassle-free.
There are two convenience stores located near the hotel, which is perfect for quick snacks, drinks, or last-minute necessities. There’s also a shopping mall right next to the hotel, making it easy to shop, dine, or relax without having to travel far.
For those driving, there are three parking lots nearby, which is very convenient and stress-free. Overall, the hotel offers excellent accessibility, great surrounding facilities, and a comfortable stay. Highly recommended!
AAdariEverything was good except the service in hotel restaurants, which was exceptionally bad:
1) breakfast: waited for food for 40 mins, reminded the server 2 times - still nothing;
2) bar: a too long wait for a cocktail. the server said that as apology said cocktail won’t be in included in the bill… but it was there;
3) afternoon tea: told the staff that I dislike dairy products, but have no allergy. So, for example I can eat most sweets, but not the ones with a strong taste of mascarpone cream. In the end they gave me just a plate of fruit and when I remninded them of the above they… did nothing ) I stayed at this hotel and had afternoon tea there last year too - everything was fine then.
All of the above are 3 different restaurants inside the hotel, so I wouldn’t recommend going to any restaurant there. In all other aspects except services related to food the hotel is good.
RRJEMTPotel Umokoji Kyoto redefines what a hotel offers its guests. Firstly, the location is unique, an easy 5 min walk from the station ( Umokoji Kyotonishi) and 3 min train ride to the center of Kyoto. Yet this convenience is coupled with its location adjoining a large wooded park which some guest rooms overlook - a special and calm outlook right in the city centre.
Rooms are large by Japan standards and both the Japanese style rooms ( super comfy ) and more traditional Western styled rooms offer a Scandanavian/ Japanese decor style which is both modern and uncluttered.
In addition, guest services on offer include complementary DIY fresh brewed coffee and in the evenings, complimentary beer, wine and soft drinks . Can be taken either to your room with balcony overlooking parklands or in the guest book or music library, both offering a calm respite from a sometimes frenetic Kyoto CBD.
Unique, special and largely overlooked by tourist group bookings, the Potel Umokoji manages to offer the ambience and guest experiences that many mass tourism venues have lost. Try it, you won't be disappointed.
GGoofyruQuite, clean and cosy room. Conveniently located within walking distance to the shopping street. Hotel is also well furnished with complete amenities and provided extra bed for my kid. Service was great too! Also within walking distance to the nearby subway. Overall an enjoyable stay!
VVieraskäyttäjäI stayed at your hotel from January and am submitting this formal complaint regarding the unacceptable behavior of front desk staff member Mr. Wu.
Immediately after check-in, our room key did not work. Mr. Wu dismissed our concern without checking and repeatedly insisted the problem was ours, not the card. Only after visible irritation and reluctance did he come upstairs, where it was confirmed the key was faulty. No apology was offered.
Despite being informed that parking fees would be settled at checkout, approximately one hour after check-in (around 4:00 PM), Mr. Wu called our room while we were resting and demanded we come down because the parking fee had not been paid. This felt accusatory and deeply inappropriate.
Additionally, when asking a simple question about which parking card to use, Mr. Wu responded with audible sighs and a condescending attitude.
This conduct is entirely incompatible with professional hospitality standards.
I expect this matter to be taken seriously and appropriate disciplinary action to be taken.
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