3 tähden hotellit kohteessa Sabah, Malesia

This is my third stay, I had a free upgrade room to Deluxe room, that was really great. For the first two times, I was talking about feeling too cold after shower as cold air from the room will be going into the bathroom through the airventilated door. This time, the room is too warm, the temperature inside the bathroom after shower is just nice, but too warm to sleep at night, covering the quilt makes me too warm, without it would be too cold. Told the receptionist couple of times and they said maintenance had tried to turn it on to the max but the speed was still slow. However, I have a friend staying for the same night in different room, the fan speed of the air-conditioning in his room was really strong. I guess there's something wrong with the air-conditioning in my room. Other than that, everything's great.

Room was spacious and very clean. Very comfortable with 2 pillows each bed. Toilet also very clean and has enough towels for 3 of us. Hotel staff also was very friendly and helpful especially during check in. Breakfast buffet not many choices of food but still enough to make stomach full. Location wise very good. Near to Pasar Philippines and next to Central Point mall. Easy to get anything around there. Had a very pleasant stay and will consider coming back.

Overall, the stay was okay and met basic expectations. The facilities provided were reasonable considering the price, so it’s fair not to expect too much. However, cleanliness—especially under the beds—needs more attention, as it was quite dusty. With better housekeeping in this area, the experience could be improved. That said, for a reasonably priced stay with adequate facilities, it is acceptable.

The hotel is located at a strategic location with lots of eateries downstairs and close distance by car to various attractions. Hotel room is clean with toiletries and mineral water provided. Can hardly hear any noises from the road despite it is situated next to a road, hence we all had a good sleep. A manual was also provided to facilitate the check in process, response from the person in charge is also swift. Overall is good.

We had a very pleasant stay at Cityinn Hotel with our family. It is a new hotel and everything feels fresh, modern, and very well maintained. The room was spotless, you can really feel that it’s clean and new, which made us very comfortable staying there with our family. All the basic needs were thoughtfully provided, from toiletries to clean towels and comfortable bedding. The room layout was practical and cosy, perfect for a family stay. The environment was quiet and relaxing, allowing us to rest well. Overall, we were very satisfied with our stay. Cityinn Hotel is a great choice if you are looking for a clean, new, and comfortable hotel for a family trip. We would definitely consider staying here again on our next visit.

I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available. There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed. During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question. I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration. On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional. Still, we were thankful that we eventually managed to get our room at 12:35pm. Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.

I request room near lift and near receptionist no corner room unfortunately I get room far from lift and receptionist and get corner room. Air bertakung di dalam bilik, jadi kurang selesa 😢

I had a wonderful stay at Cititel Express Kota Kinabalu. The room was clean, nicely designed, and very comfortable, making it easy to relax after a day out. Breakfast was perfect—delicious and satisfying, with a good variety to start the morning right. The location is excellent, right in town with easy access to shops, restaurants, and attractions. Overall, it’s truly great value for money. I would happily recommend this hotel to anyone looking for a convenient and comfortable stay in Kota Kinabalu.