Hotellit mukavuudella Kylpylä maassa Vietnam, provinssissa Lâm Đồng

Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.

There was a hiccup when checking in. Hotels could not local our booking number from Trip.com but it was resolved after some wait. Rooms was clean and breakfast was good. Please avoid the local crowds on their peak traveling period as it could turn out to be very rowdy and noisy. Overall this is not a bad hotel. Thank you

I had a pleasant two-night stay at the resort. The rooms were spacious and clean, although I did find a some ants on the desk. The bathroom design could be improved, as it tended to get a bit wet after bathing, creating some inconvenience. Each night, the resort surprised us with local sweet treats, which was a nice touch. The staff were friendly and charming. Personally, I wasn't a fan of the resort's design; the overgrown trees made it feel a bit gloomy, and there seemed to be a lot of insects and mosquitoes around. The swimming pool was large and warm, making it enjoyable for swimming, and the beach was well-maintained. Breakfast offered a good variety, and I particularly enjoyed the smoothies and butter. However, breakfast service ended at 10:30, and when I arrived around 9:00, there was less food available than before. I liked the crème brûlée, but it wasn’t refilled afterwards. Additionally, the staff didn’t seem very attentive during this time; I had to remind them to clear my stack of plates so I could continue eating. Aside from that, the service was generally quite good. I might consider returning if I visit Mui Ne again.

Out of town but that's ideal for some. Amazing brand new facilities, staff really friendly and much improved compared to previous sub-optimal reviews re: service. It's clear that a lot of effort has gone into training staff. A great place to stay

The buildings still look new , garden and flower so nice and colorful. The place is very attractive also, I’m very like Yoghurts during breakfast time. Staffs are friendly and active.

A classical dame that needs a lot of maintenance. The breakfast offers a wide variety of choices. The room furniture is outdated and the bed is out of support. The fresh air and environment is good. The staffs are friendly.

Thematically decorated hotel in pirate style which probably kids will be fond of. As for us looked pretty much artificial without some common facilities fr example no big lobby with convenient waiting area. Location is extremely inconvenient in some semi abandoned area. Rooms are high-end decorated and nice. At the same time hotel territory is not big and all the hotel services seems overpriced as for this city and location. Hotel beach is across wide highway, not at the hotel territory. Swimming pools are small and shallow which looked aimed at kids as well.

Отель уютный, очень не большой. Персонал любезный, заботливый. Завтракать лучше через дорогу в фошнице, или кофейне С круассанами , пойдя 300 метров вправо)))) пляжа как такового нет, бассейн на четверых) но мы приехали с собакой, поэтому на все ,, но,, закрыли глаза. В душевой проблемы с функционалом смесителей и у нас и в номере наших друзей..... Жить можно, но отдыхать не очень....))))

Aloitetaan positiivisista puolista: Hotellin sijainti on erinomainen ja näkymät ovat upeat. Vaikka se on tien päässä rannalta, se ei heikennä kokonaiskokemusta. Hotellin tilat ovat erittäin kattavat, mukaan lukien uima-allas, infinity-allas, lasten leikkipaikka, kylpylä ja baari. Hotelli on myös erittäin tilava. Saavuimme Vietnamin kansallispäivänä, ja illalla oli aktiviteetteja, joten se on täydellinen niille, jotka oleskelevat muutaman päivän eivätkä halua matkustaa paljon. Hotellin pysäköintialueelta on suora yhteys moottoritielle, mikä tekee kuljetuksesta erittäin kätevää. Negatiiviset puolet: Ensinnäkin kuljetus. Hotellin suuren koon vuoksi tarvitset taksin liikkumiseen (he käyttävät omia autojaan hotellin sisällä, joten jos et aja ulos, ruokailu ja nähtävyyksien katselu eivät ole kovin käteviä). Toiseksi, palvelu on kyseenalainen. Viiden tähden lomakeskukseksi palvelu on todella ala-arvoista. Lopuksi, henkilökohtainen kokemukseni tästä yöpymisestä oli melkoinen pettymys: Sisäänkirjautumisestani lähtien jonossa oli vain kolme ihmistä edessäni, ja sisäänkirjautuminen kesti 40 minuuttia (olin jo odottanut 20 minuuttia ennen kuvan ottamista, ja kahdella virkailijalla kesti 20 minuuttia yhden henkilön takia. En voinut vastustaa kuvan ottamista). Henkilökunta vaikutti ammattitaidottomalta, mikä on mahdotonta hyväksyä korkeasti arvioidulle lomakeskukselle. Sitten, jopa sisäänkirjautumisen jälkeen, ongelmia oli jatkuvasti. Varasin yhden makuuhuoneen huvilan uima-altaalla, ja sisäänkirjautuminen tapahtui vasta klo 15.00. Uima-altaalla oli kerros kelluvaa roskaa, joka olisi pitänyt puhdistaa ennen vieraiden saapumista. Loppujen lopuksi hotellin pitäisi tietää jokaisen huoneen myyntivaltit. Kylpyamme vuoti, eikä se ollut vain pieni vuoto; se oli iso ongelma. Sisäänkirjautumisesta ongelman ratkaisemiseen kului yli neljä tuntia. Muistutus myös: lomakeskuksen hiustenkuivaaja on suunniteltu käytettäväksi olohuoneessa, koska kylpyhuoneen jännite ei ole tarpeeksi korkea. Sen käyttö kylpyhuoneessa ei edes kuivattaisi miehen hiuksia. Kun huomasin tämän ensimmäisen kerran, en saanut yhteyttä vastaanottoon hotellin puhelimen kautta, ja kun he ilmoittivat minulle asiasta, tyttöystäväni hiukset olivat jo kuivat. Huoneessa oli myös torakoita, eikä tuholaistorjunta ollut kovin tehokasta. Lopuksi, viimeinen varoituksen sana! Älkää tilatko heidän lounastaan ​​tai illallistaan. Hieman yli 100 juanilla on paljon parempi diili mennä ulos syömään heidän paikallisia mereneläviä. Hotellin buffet on kamala, jopa huonompi kuin koulun kahvilassa! Se on vain työntekijöiden ostamaa pikaruokaa. Se on ehdottomasti hintansa arvoista! Suosittelemme tilaamaan aamiaisen hotellista, ja jos todella haluat syödä hotellissa, oman ruoan tilaaminen on paljon parempi. Yhteenveto: Kaunis ympäristö, hankala kuljetus. Joidenkin vastaanottohenkilökunnan on parannettava ammatillista tietämystään, mutta lomakeskuksen ongelmanratkaisunopeus on hyväksyttävä (tarvitsee kommunikointitaitoja). Jos tähän nopeuteen puututaan ennen sisäänkirjautumista, se olisi erinomaista. PS: Ctripin asiakaspalveluhenkilöstö on erittäin nopeaa ja laadukasta! Olen käyttänyt Ctripiä lukiosta asti ja se on aina ollut hyvää. Asiakaspalvelu on erittäin ammattitaitoista. Peukut pystyyn 👍