This is a lovely hotel with a superb pool overlooking the lake with spectacular views. It’s popular with tourists groups so breakfast can get busy but the location and pool are hard to beat. We had a superior room with partial lake view which in reality meant we overlooked a building site but we didn’t spend much time in our room anyway. Staff are lovely and very helpful.
I arrived the day all streets where cut for a cyclist event, so I had to park my car 3 km from the Hotel and walk through the forest to reach the Hotel with a 25 KG luggage. They never sent an email or even a call adverting about this. Also the restaurant service was pretty bad, I had dinner and the waiter was visible affected by alcohol compsumption, forgetting orders and even though charging me for a full menu when I just had a course. 30 Euro total. The food was pretty bad also. They also charged me 4.50 Euro for something they called a council tax. So definitely a bad experience, I´´never return to this Hotel
Recensione dell’hotel San Valentino
Siamo capitati in questo hotel quasi per caso, ma è stata una piacevolissima sorpresa. Fin da subito abbiamo notato la cura e la pulizia, non solo nella camera ma anche nei corridoi e negli spazi comuni. La nostra stanza era ampia, luminosa e impeccabilmente pulita — davvero confortevole.
Un grande merito va al personale, estremamente gentile e competente. In particolare, vogliamo ringraziare la ragazza alla reception che ci ha accolto con un sorriso sincero e grande professionalità, facendoci sentire subito i benvenuti. E al ristorante, il maître Malis è stato eccezionale: ci ha coccolato con attenzioni discrete e ci ha messi completamente a nostro agio, rendendo la cena un momento speciale.
Un plauso anche allo chef, che ha saputo conquistarci con piatti semplici ma ricchi di gusto, preparati con cura e ingredienti di qualità. Una cucina che sa essere autentica e sorprendente nella sua semplicità. Un soggiorno che ci ha lasciato un ricordo piacevole e che sicuramente consigliamo. Torneremo volentieri!
While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
Отличный отель в самом сердце Турина.
Отель расположен прямо в центре города. До всех достопримечательностей можно дойти пешком. Также можно дойти до набережной и парка рядом. У нас был просторный номер хорошего качества. Да, он не новый и немного обшарпанный, но в очень хорошем состоянии. Кровать удобная. Завтрак разнообразный и вкусный. Персонал очень отзывчивый. Хотя если будут рекомендовать пойти в ресторан напротив - не ходите ) В отеле нет парковки, но есть договоренность с гаражом в 5 минутах пешком. Нам понравилось наше проживание. Единственный большой минус - в отеле проводят ремонтные работы, которые очень шумные и начинаются в 9 утра. Поэтому, если вы любите поспать, то вам лучше поискать альтернативу.
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
VVieraskäyttäjäDurante il mio recente soggiorno a Torino, ho avuto il piacere di trascorrere un weekend presso il Palazzo Belezia Luxury & Spa, un’esperienza che si è rivelata ben oltre le aspettative. Situato nel cuore della città, questo hotel incarna un perfetto equilibrio tra eleganza storica e comfort moderno, offrendo un soggiorno raffinato e rilassante.
Uno dei punti forti dell’hotel è senza dubbio l’area wellness, un vero gioiello incastonato in un contesto architettonico suggestivo. Appena varcata la soglia della spa, ci si sente avvolti da un’atmosfera di pace e lusso. La piscina interna riscaldata, con luci soffuse e dettagli in marmo, è perfetta per rilassarsi dopo una giornata trascorsa a esplorare la città. L’acqua è mantenuta a una temperatura ideale, e le sedute idromassaggio contribuiscono a sciogliere ogni tensione muscolare.
Il bagno turco è spazioso, pulito e dotato di un sistema di aromaterapia che rende l’esperienza ancora più sensoriale. I vapori caldi e avvolgenti, combinati con le essenze naturali, favoriscono una profonda purificazione della pelle e un senso generale di rigenerazione. Anche chi non è abituato a questo tipo di trattamento ne uscirà piacevolmente sorpreso e rinvigorito.
La sauna finlandese completa l’esperienza wellness in modo eccellente. Rivestita in legno naturale e perfettamente isolata, raggiunge temperature elevate ideali per una detossinazione profonda. Dopo pochi minuti al suo interno, si percepisce una sensazione di leggerezza e benessere difficilmente descrivibile. È presente anche una zona relax con tisane e frutta fresca, perfetta per concludere il percorso.
Il personale è sempre attento e discreto, pronto a soddisfare ogni esigenza con professionalità. In sintesi, Palazzo Belezia non è solo un hotel, ma un vero rifugio di lusso e tranquillità. Lo consiglio vivamente a chi cerca un’esperienza esclusiva e rigenerante nel cuore di Torino.
VVieraskäyttäjäVilla crespi is absolutely beautiful! And the staff are wonderful. And the location is a nice walk to town. However I have no idea how they received a gold key last year! The rooms were so hot I could not sleep (march) and I asked them to turn off the heat! But that did not work. I also asked them not to continue spraying perfume all over my room because I was allergic… however housekeeping continued to do so until I locked them out. In addition the mattress was limp and old- very uncomfortable. The shower is vintage and needs to be upgraded- nice to loook at but impossible to shower in if you stand over 5’2”!
LLand of HopeI arrived the day all streets where cut for a cyclist event, so I had to park my car 3 km from the Hotel and walk through the forest to reach the Hotel with a 25 KG luggage. They never sent an email or even a call adverting about this. Also the restaurant service was pretty bad, I had dinner and the waiter was visible affected by alcohol compsumption, forgetting orders and even though charging me for a full menu when I just had a course. 30 Euro total. The food was pretty bad also. They also charged me 4.50 Euro for something they called a council tax. So definitely a bad experience, I´´never return to this Hotel
VVieraskäyttäjäL'hotel è posizionato proprio di fronte alla stazione Porta Nuova, posizione molto strategica per chi vuole visitare la città a piedi senza avere il peso dei bagagli al seguito.
Il personale è stato gentilissimo e professionale. Al momento del check-in ci hanno chiesto se avremmo preferito una camera con il letto matrimoniale (al posto dei 2 letti singoli accostati). Inoltre, avendo espresso il timore di sentire il rumore del traffico e del tram ci hanno spontaneamente cambiato camera dandocene una posizionata sul lato interno. La camera era veramente confortevole e silenziosa, molto spaziosa e con un terrazzino favoloso!
Lo stile è un po' retrò ma elegante.
Nell'hotel è presente anche una SPA ma non ne abbiamo usufruito per mancanza di tempo.
Non abbiamo scelto la colazione ma a poche centinaia di metri ci sono bar e pasticcerie. Consiglio Pasticceria e cioccolateria Pfatish, strepitosa!
VVieraskäyttäjäMy intended booking was at splendid hotel in lugano but once I went there I realised that it was at baveno 😅 ,so I took a taxi for 350 euro to go there . The front desk upgraded my rooms to lake views for 80 euro/night. The gym is for 12 euro /person, the breakfast is about average nothing special. The front desk are nice people but they put an extra service charge for that(optional). The view from the balcony was beautiful.
LLoegVain muutaman askeleen päässä asemalta. Henkilöstö on hyvin ystävällinen ja ystävällinen. Voin vaihtaa sen hyvin. Huone on puhdas, jossa on suuri sängy ja rauhallinen väri. On tarpeeksi tilaa laittaa kaksi ihmistä käsilaukkuun. Ei hiustenpesuainetta tai hoitoainetta, joten sinun täytyy ottaa se mukanasi. Kuumakoneiden muoto on outo, eikö olekin?Se ei ole helppo kuivua.Se on liian kuuma, että et voi pitää kättä kiinni, joten suosittelen, että rullaat kädensijan.Se on hieman pieni, joten on vaikea liikkua, mutta hyvin puhdas. Aamiainen sisältää standardia ruokaa kuten baconia, juustoa, munaa ja kuorittua kulmakiviä. Kaikki on hyvin herkullista, olen syönyt keittoa. Yleisesti ottaen olen hyvin tyytyväinen ja onnellinen, että asun täällä.
Kuvan sijainti on aamiainen.Unohdin ottaa kuvan huoneesta ...
DDebra KiddThis is a lovely hotel with a superb pool overlooking the lake with spectacular views. It’s popular with tourists groups so breakfast can get busy but the location and pool are hard to beat. We had a superior room with partial lake view which in reality meant we overlooked a building site but we didn’t spend much time in our room anyway. Staff are lovely and very helpful.
KKkait travellerThee landry service ruined my branded jacket, instead of dry clean, they did a normal wash which was very unprofessional. However, the front desk staff was helpful and brought it to the management and issued compensation but the whole process took sometimes. In general, apart from the incident with the laundry , overall stay was pleasant and good location.
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