Hotellit mukavuudella Kylpylä maassa Indonesia, provinssissa Itä-Jaava

Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .

This hotel is quite economic for Harris’ level. There are pool, gym, and kids playground. The room is not that spacious but very comfortable for two persons. I requested for an iron and they delivered it to my room very quickly. They could do better for the restaurant, elevator, and the toilet — no bidet shower hence a little bit struggling for kids (i had some guest with kids coming over).

The hotel lobby is huge with a bakery and a lounge. The swimming pool is good for children as it has a slide. From the hotel lobby to the rooms is quite a distance as you need to take a lift and walk across to another building and may require you to take another lift if your room is not on the same floor to the connector bridge. Breakfast spread is good but some food gets cold fast. Need to improve on the nasi goreng as it is tasteless.

Warm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.  Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.  The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff. Would come back and stay here again!

The location is super convenient, just right opposite the Tunjungan Plaza. The staff are polite and greet us with a smile whenever they see us. The room is clean and the bed is so comfortable. My only suggestion is maybe they can provide bathrobes in the rooms.

Eventhough there was a little miss, but the staff was very friendly and helpful. Room was cozy comes with strattegic location. anyway, thanks for the upgrade, i appreciate it!

I loved this hotel. Very friendly and helpful staff. Always with a smile on their faces. I had basic room and it was fine, very good value. Beautiful location overlooking Bali. Lovely pool area. I would book here again if I’m lucky enough to return 🙏🏼🙏🏼

This hotel stands out in Surabaya for its high standard of cleanliness. The bedding was impeccably maintained, providing a genuinely comfortable and restful night’s sleep. The service was professional and discreet. I accidentally left a shirt in my room, and the staff promptly contacted me to inform me — a level of attentiveness that reflects well-managed hospitality. I would not hesitate to stay here again on my next visit.

The only little quirk I noticed is that the walls are a bit on the thin side; I could definitely hear the staff having a chat in the hallway while I was in my room.

I had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure! I found nice squirrel to live in the tree nearby