Hotellit mukavuudella Uima-altaat maassa Japani, provinssissa Hyōgon prefektuuri

The hotel offers free wifi only inside the room. When you step outside your room, there is no free wifi in the lobby or even in the corridors outside your hotel room. There us a free shuttle service to Sannomiya. View outside our room is nice though.

酒店挺大，從車站過去要上一個大坡，拉着行李太費勁。想打電話讓接，結果攜程提供的店換號碼少一位，打不通，正好有一個台灣家庭打了接站電話把我們一起接上了。 酒店不錯，服務人員很熱情，窗外山景很美，晚上温泉沒人，享受私湯待遇。 也可以免費開私湯。 因為攜程的電話號碼不對，聯繫不上酒店，沒有提前預訂晚餐，入住的時候晚餐預訂滿了，想在鎮上找吃的，結果好一點的飯館也都訂滿了。旅遊旺季一定要提前預訂晚餐。

Huge hotel with great facilities, but gym, sauna, onsen and pool have to be paid extra and at high prices. That left a very bitter aftertaste. The room was large but a bit dated and could be cleaned better. The service at the reception could be nicer and speak better English. However, the rest of the service staff were extremely nice and helpful. Early check-in was possible free of charge. The hotel is very close to Kobe airport, but only offers a shuttle service for the train stations. Why not also for the airport is somewhat questionable.

The hotel is old yet classic. Everything is in general well maintained, and the staff are very helpful and friendly. The hotel may not be so accessible compared with those in Sannomiya, but the hotel offers shuttle bus to Sannomiya daily and Shin-Kobe on weekends. It helps you get around and go to the train stations. However, do note that the bus may be full sometimes. But even so or if you miss the bus, it won’t be long to walk to Kobe (Rapid and Special Rapid) or Motomachi (Rapid), depending on the train you need to take. I really like the view. Even the room not facing the sea has a nice view both during the day and night. The Meriken park is also just downstairs. The hotel has a free self-service laundry and a Family Mart, but there are limited items to buy after 8 PM since no staff will be there. Another limitaiton is that the gym and the food service both close after 10 PM, if I recall correctly.

Good price with a nice view. View of the bridge during the day is breathtaking. The new wing’s rooms are a lot nicer. Not much service. No one helps you with luggage when you arrive. And staff don’t look too helpful or happy. The hotel is near outlet and easy drive to Kobe city centre. Breakfast is good with a lot of bread variety. You need to bring your room towel to public bath. For this price I wouldn’t mind staying there again.

丁寧な玄関でのお迎えから気持ちよく利用をスタートできました！着物は好きなデザインを選べて楽しかったです！ 部屋食は事前のご連絡が必要とのことでできませんでしたが、夕食会場はとても清潔でモダンな場所でした。少し古めのゲーム機が設置されており、久しぶりに見るゲーム台で遊ぶことができました。部屋はオーシャンビューの和室に泊まりましたが、夕日や朝日が綺麗で、何より部屋にいてもずっと海の音が聞こえて心休まりました。 このお宿の一番の感動は、食事です。お造りがとてもおいしく、内容が充実していて大満足でした！ 朝のビュッフェも和洋どちらもあり、デザートが美味しかったです！ 宿からすぐ海辺に行けるので、疲れていても楽しめました！ スタッフの方も丁寧で、また泊まりたいと心から思った旅館でした！

酒店非常大所以設施非常多而起維護不錯。 這裡服務比較親切儘管大部分服務員都不會英文但也能感受到他們的熱誠。 這裡最大優勢就是無敵海景， 不用出房都能看到日出。

overall I am more disappointed and dissatisfied with Trip.com. The email I received from Trip.com and the info shown my booking was to check in at 3pm and to check out at 11am but I was told by the hotel that ai booked a short stay rate so I was only allowed to check in at 5pm and check out at 9am the next day. so I guess Trip.com has made the profit from me by lying?

This hotel is next to the ropeway to herb garden. There is a supermarket , train station and ¥100 shop within the same building. There is a 7-11 just outside (level 1). Parking is available at 8th floor for hotel guest chargeable at ¥1500 per night. Breakfast is fantastic - their curry , omelette and smoothie are their specialty. Highly recommend to stay at this hotel .

Location is not hard to find with clear signages and correct Google Navi - winding on the mountain road but manageable (on the way down though Google led us to a private road but it's not relevant here). The building is gorgeous - a little inconvenient dragging the luggage from the car to the room if you have lots of stuff. We kept the large suitcase in the car and only brought in what we needed for the night. Front desk lady's attitude was a little cold. There's no Futon service though - it shocked us a little that we had to lay out the futon in the Tatami room ourselves. All the Ryokans/Jhalf board hotels we went to would have Futon service during dinner time. Also the room was cold and we couldn't get the A/C to heat up properly; there might not be a heating function at all? There was also loud banging noise at some points (it was windy that day), but thanks goodness someone fixed it before we went to bed. Breakfast and dinner are OK, and meal service is good.