Lähetetty9.4.2025
Vieraskäyttäjä
The staff are welcoming and friendly. The room is clean, and the upkeep is good. There is plenty of choice with relation to breakfast and other meal options. Room service is a little disappointing. I could never reach them, the line always went to reception and they had to connect me. Average wait time even for a simple pot of coffee is 30 minutes. Aside from this, I like my experience at Holiday Inn. I’ll choose to stay there in future too.
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Hinta yötä kohden alkaen:2 773 TRY
Lähetetty27.1.2026
LorenzoWUH
Very nice hotel, personnel is friendly and caring. Breakfast is not so ample but ok.
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Hinta yötä kohden alkaen:2 670 TRY
Lähetetty9.6.2024
Malik_Explorer
The hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
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Hinta yötä kohden alkaen:7 017 TRY
Lähetetty12.2.2025
AnnaRW
Hotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
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Hinta yötä kohden alkaen:3 325 TRY
Lähetetty23.3.2025
Alex Ryan
This is my 2nd stay in this hotel its location is very good traffic will depends an the time you travel
Early morning check out to airport like 8 am flight
The hotel breakfast starts at 7 am no way u can have break fast for 8 to 9.30am flight as u keep at least 40 mins to an hour to travel to airport
As for the rooms its all ok for me
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Hinta yötä kohden alkaen:3 266 TRY
Lähetetty6.2.2025
Vieraskäyttäjä
This was my 1st stay for 2 nights and I really enjoyed this Hotel Madurai Kitchen food /hotel service /and very friendly staffs . The security was awesome .Makes you feel very safe in this Hotel . Location was great too .Close by to all the important places to visit . Everything was great . Thank You Marriot Madurai .
Hope my next stay I can have a room which has a better view rather than partial brick walls although I did not mention to the Reception
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Hinta yötä kohden alkaen:4 207 TRY
Lähetetty22.2.2026
Nick Selvan
As always everything was good from the beginning... the check in till check out. The breakfast which wasn't quite the usual during our last stay there were totally opposite this time... understood there was a face-lift refurbishment work carried out at the restaurant the last time and as such it was excuseable..This time around the hotel had exceeded our expectation for both the service standard and eloborate buffet breakfast readied for the guests. We would like to thank all the restaurant staff in particular the restaurant manager SK Allarakha for making every morning as a start of a pleasant day with all the courteous services extended to us by him and his lovely team..This has prompted my family to celebrate my 60th birthday in the morning of 16/1/2026 before their departure for flight.Thank you for a great and courteous service shown to my family and i.We will definitely choose to stay at the TRT again the next time around. Way2go all... Cheers!
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Hinta yötä kohden alkaen:3 553 TRY
Lähetetty7.11.2025
Honser Tan
My initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
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Hinta yötä kohden alkaen:5 053 TRY
Lähetetty21.7.2025
Valentine56
Vaimoni ja minä jäimme siellä 3-days heinäkuun puolivälissä, koko oleskelu oli hyvä ja miellyttävä ja me otamme tämän tilaisuuden kiittää herra Ramar (Manager @ Cilantro) joka ei ollut vain ystävällinen ja ammattilainen, Hän meni ylimääräisen kilometrin päästäkseen meidät ulos monimutkaisessa tilanteessa, joka ilmaantui ensimmäisenä päivänämme.
Ramarin ammattitaitoa osoittava hyvin ansaitsema PAT
Mutta en voi sanoa samaa matkanjohtajan Balajille, joka kieltäytyi jyrkästi ja ei edes etsi mitään muita keinoja tai vaihtoehtoja auttaa meitä täysin.
Ei empatiaa näytetään kaikessa kannattaa sitä, että me turisteja ei voi käyttää kaikkia tilojasi
Tämä on mielestämme suuri palaute, koska se heijastaa kauheaa asiakaspalvelua.
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Hinta yötä kohden alkaen:3 332 TRY