Hotellit mukavuudella Uima-altaat maassa Yhdistynyt kuningaskunta, provinssissa West Yorkshire

Ok place to stay would be really nice if staff was alittle polite

Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely

Our stay was pleasant at best. The staff were very helpful but the hotel itself was not the best. We asked for a family room but the sofa bed meant for the 2 kids was barely big enough and was sunk in the middle which meant the kids kept rolling into the middle. The telephone for reception did not work. The small pool was cordoned off and the pool cues had no cue tip so we could not play with them despite having put our money in. You have to book a time slot for swimming (something I was not made aware of till we got to the pool) so again disappointed and had to come up with an alternative plan. The breakfast was delicious though however far cheaper if booked the night before - something I was kit aware until I asked. Overall, not our favourite trip.

This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system. Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none. I am so grateful to them. In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced. If you’re visiting Bradford or Leeds I would highly recommend this hotel.

Beautiful location. Had a wonderful room on the corner with fantastic views. The only issue raised was there was no toilet paper and only one sachet of hot chocolate and a single pack of biscuits so we were unable to have a horrible chocolate and a pack of biscuits each at night. Would stay again and make use of spa facilities. Pool and steam room and sauna were perfect. Food was 5*

Nice place. The room was a decent size. Reception very good. The bar area was very, very busy and very, very understaffed. They were complaining about people paying in cash as they were running out of change. There are still a lot of people who only use cash, myself included. The breakfast was quite good but disappointed that you didn't have any butter, just margarine, which I feel tastes disgusting. I think for the prices paid that you could stretch to a bit f butter.

Great hotel with nice decor rooms. As i came from far and i have electric car the biggest benefit was the Tesla superchargers. I got the basic room and it didn’t include breakfast or access to the gym/pool. Parking overnight is a £5 charge. So for me everything was an extra even when i asked for dental kit as i forgot my toothbrush it was an extra £1. There was no phone for room service either in room so i had to go downstairs. Great room otherwise.

Stayed over before meeting up with family. Lovely staff, spacious & clean room. Nice bar with well priced rooms. Would recommend.

Disappointing! Stayed at this hotel in the past and felt the standards had dropped. Our room had been set up as a twin . We didn’t complain but someone arrived to change it to a double when we were just enjoying a coffee and relaxing. The fire alarm went off several times which was unpleasant . We appreciate it needs to be loud but there was obviously a problem with it! The view from the window was just a view over a concrete roof. The staff seemed very disinterested when we waited to be seated at breakfast!The coffee machine was broken ( jugs of hot coffee were available) After breakfast we had intended to relax before leaving but room 118 didn’t allow for this It was directly over a keep fit class with tunes like “ Come on Eileen “ blaring out whilst the instructor sang along!!

We stayed 2 nights in the hotel and found the room to be really comfortable, the staff really friendly and helpful, and the food was really excellent. We didn't use the spa facilities as always arrived too late but the pool looked really inviting. Location was also good as just a few minutes off the M1. I would thoroughly recommend a stay at this hotel.