Hotellit mukavuudella Uima-altaat maassa Espanja, provinssissa Katalonia

El hotel está correcto por el precio que tiene, pero podría mejorar algunas cosas como las siguientes: 1. Tener una nevera en la habitación. 2. Poner una papelera. 3. Arreglar el tema desayuno. Solo abren de 8 a 9.45h y hay unas colas de campeonato. No lo hemos podido aprovechar. 4. La salida a las 10h es muy temprana.

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Très bel hôtel qui propose un repas assez varié pour buffet et aussi pour le petit déjeuner. La chambre est spacieuse et bien insonorisée, le ménage n'était pas impeccable (quelques cheveux par si par là). Dans l'ensemble nous avons passé un bon séjour, nous n'avons pas pu profiter du jacuzzi sur la terrasse car certains stores n'étaient plus en place ce qui laissait pas mal de vis à vis.

Pros - close to the park and close enough to go for food at night. Breakfast was nice and not to busy if you go at 8am. Expect to queue otherwise Cons - we did the roulette but they didn't even tell us which hotel we were in. We ended up just turning up to el paso and finding that we were meant to be staying there. They also failed to send through our room number and then to top it off after giving details to reception for our pickup car the security refused entry because they hadn't been sent through. Pool side loungers were really uncomfortable. Toilet paper was worse than the 2 star budget we stayed in next and some toiletries that were meant to be provided were empty. I wouldn't class this as a 4star hotel and we didn't even visit in peak season so some of the above isn't something I would expect.

Hotel muy señorial, bonito, habitaciones y baño amplias. Piscina y Spa. Desayuno buffet muy completo y rico. Restaurante con menú, te dan la opción de que sí el día de salida, reservas un tratamiento o comida restaurante, te dejan la habitación hasta las 18,00. Una maravilla para poder aprovechar el día.

L’hôtel est super sympa. Les chambres sont correctes. Le service de nettoyage impeccable. Le petit déjeuner masterclass. Premier hôtel où je vais où on sert du vin mousseux au petit déjeuner. Les produits sont frais. Le personnel très accueillant et compréhensif. Le petit plus c’est leur consigne à bagage pour ceux qui voyagent un peu plus tard.

Prachtige locatie. Kamers en suites wat gedateerd. Bubblebad in de suite was kapot. Restaurant is gemiddeld maar 2x zo duur als in de stad. Vriendelijk personeel. Tortosa is leuk voor een dag. Veel verpaupering en leegstand.

Das Hotel liegt etwa einen Kilometer fußläufig vom Strand und von der Innenstadt entfernt. Der Pool ist sauber und die Anlage ist Meist nicht so stark besucht. Beim Frühstück muss man fast schon um einen Platz kämpfen. Die Auswahl ist ok aber nicht die beste. Es gibt wenige warme Speisen und der Kaffee, wie auch der Saft kommt vom Automaten. Die Zimmer sind noch das beste. Sie haben einen absolut ausreichende Größe und sind auch sauber. Die Einrichtung ist spärlich aber völlig ausreichend. Auch der Balkon ist schön groß.

Service was great - reception staff were very helpful. We just had breakfast there and it was a significant buffet for 17 Euros. Pool deck was great and pool very clean...only 1.1 metres deep though but fine to cool off. Very handy to PrimaVeraSound festival at the ParcForum Short walk to Metros and Rambla's area for lots of restaurants.