Hotellit mukavuudella Uima-altaat maassa Egypti, provinssissa Matruhin kuvernoraatti

This is my second time staying at this property, and it continues to exceed my expectations. I opted for the sea view room this time, and the scenery is truly indescribable; the beauty of the view is something you have to experience in person. The service remains top-notch across the board. I would like to specifically commend Moataz at the front desk for his professionalism and class. Additionally, Another Moataz at the outdoor lounge was exceptional. He is the epitome of authentic service and creates a magnificent atmosphere for every guest. His ability to connect with people while maintaining a high standard of hospitality is impressive, and he clearly possesses the leadership qualities of a manager. I highly recommend this hotel for anyone looking for a perfect stay.

Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time. The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel. The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate. The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination. As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good. The ATM machine in the hotel lobby is a good facility, which is very convenient for guests. Only some shops are missing. The hotel as a whole has been comparable to many international brand hotels.

Great staff. Great Location. Facilities are a little worn out.

Overall way a lovely relaxing stay. The resort is generally clean and well maintained. The rooms we booked were spacious and have a nice view on the beach. The breakfast is good but the quality and the cooking could be better. The beach is not large but there were always spots available. The water is calm and warm (in September) as it is an artificial bay not the open sea water making it very suitable for families with small kids. This is a plus since the many days the mediterranean can be high and unswimmable. The sea bed has some black sand underneath with faul odour but generally it is covered and not directly noticeable. The main downside is the location. It is about 30 minutes drive from the city center, with virtually no services around. One has to order either a taxi or have a car to move around. But there are delivery services if you need food if you ask the reception, as it might require an arabic speaker. Lastly, the staff are very friendly and were always eager to help.

Amazing place, really clean, really spacious. Plenty to do. I advise take a car with you as it is about 1-1.20 hours from Alexandria. Also book the hotel between July- end of august. There is a indoor pool which is heated and an outdoor pool which is cold, they also have a beach, gym, sauna, jacuzzi but the time I went the jacuzzi and sauna was not on or available. The have a room that has two small snook tables, a outdoor football 🥅 ⚽️ pitch/court, basketball ball 🏀 court and a tennis/Badminton 🏸 🎾 court. Water park, late night entertainment. The women called Sara at the Concierge is very helpful very professional. Hospitality was amazing from her think she was the manager. She even allowed me to have a late check out without any charge but the staff in very helpful. Very friendly. The hotel is very spacious and the rooms are very spacious. The food was fine but nothing spectacular.

Good luxury hotel, about 2 hours away from main city Alexandria. Was quite empty when we visted (1st week of October). The room was very clean and comfy, beach was great and the staff are very pleasant. We didn't get to try the pools but they seemed good too. Selection for breakfast and dinner was good, if not exquisite. My only small remark is that at this price range, I have stayed in more luxurious hotels in Hurghada, with all-inclusive access and better reataurants. It's a small nitpick, but I had to say it, since most hotels at this price range are quite close in quality and only the small details differ. I do understand the closeness advantage for north coast hotels vs Hurghada so that must be factored into the price.

酒店不錯，比較難找，海景漂亮

an exceptional hotel, very chic, impeccable service, thank you to all the employees for their professionalism and kindness, I really look forward to returning to this hotel as soon as possible

من أجمل الفنادق الموجودة في الساحل الشمالي حيث تتوفر فيه جميع الخدمات والمرافق التي تحتاجها اي عائلة. الاستقبال جميل وحمامات السباحة ممتعة والبحر نظيف.