Hotellit mukavuudella Uima-altaat maassa Kiina, provinssissa Yunnan

We stayed 3 nights at a river view room which was clean and well appointed. The service was excellent, they serviced our room and helped me print out a visa. The location next to the river is quiet and relaxing to see the boats go by. Breakfast was understaffed, since they rapidly ran out of food, plates, cups and couldn't cook or re-fill food and drinks. So go early for breakfast. It takes a long time for didi car to drive up to the hotel. Be sure to choose a route that avoids the traffic bottlenecks.

Oleskelu Jiangye-hotellissa oli todella miellyttävä. Huone oli siisti ja tilava, ja siinä oli hyvä valaistus. Lämpimät sävyt loivat kodikkaan tunnelman. Hotellin palvelut olivat erinomaiset, ja siellä oli sekä uima-allas että kuuma lähde. Pesutupa oli todella käytännöllinen. Vastapäätä sijaitseva Daguan Park oli täydellinen paikka kävelylle ja lokkien tarkkailuun, mikä teki kokemuksesta loistavan. Ehdottomasti palaamisen arvoinen paikka.

This hotel is great if you're using it just for the hot tubs. The staff all seemed a bit unprepared for the services they provided. Most of the hotel is outdoors, the hot tub looked horrible after the leaky roof leaked into it during the rain, they seemed to be unsure of how to do room service, the hotel is outdoors with not mosquito nets so it's almost impossible to be outside at night. The hotels location is literally down a dirt road behind some limber factory so taxis find it difficult to find. The hotel is also way out of the city, do getting to attractions takes a bit more time. Overall it's a nice hotel if you're getting it for a short time or if you need to stay close to the airport.

Rakastimme hotellia!! Palvelu oli ystävällinen ja ensimmäinen hinta. Näkemykset ja huone oli upea! Voimme nauttia riisi isä ilman lähteä mukavuutta huoneessamme mutta päästä ulos hotellista ja sen ulkopuolella oli hämmästyttävä, hengittävä. Palaamme aina tähän hotelliin, kun palaamme Yuanyangiin!!!

工作人員服務熱情還主動幫忙提行李，給我們介紹當地的特色 景點美食等等，房間寬敞舒適，夜晚都非常安靜睡的很踏實床品也都很棒酒店的還有免費的自助洗衣房很方便，夜晚樓頂的温泉可以消除一天的疲憊，過來這邊出差都是選擇這家，性價比非常之高

This is a very nice hotel, great location, good rooms and excellent, helpful staff. But the hotel gets bad marks in two areas. First, the food was generally very good but the Western breakfast buffet choices were nearly always cold. I tried three days in a row to get poached eggs that were not hard boiled. On the third day I got what I wanted but even then the eggs were stone cold. The second issue was the the lack of necessary security staff. The lobby bar was nice and had a young woman playing guitar in the evenings but on our second evening 4 drunks were drinking, shouting and smoking and refused to stop when the hotel staff intervened. After this things escalated and instead of having hotel security throw them out the drunks started harassing us and it got ugly so we left for our room. The hotel called our room to apologize but it was not equipped to deal with this situation and needs to have better control over their public areas. A lesson to be learned. I will be sending a separate letter to Accor management giving full details of this unfortunate event.

The only advantage of this hotel in Xishuangbanna is its cheap price. However, there were several issues during my stay: I found a small spider on the bed, and there were many mosquitoes in the room, which disturbed my rest. The hot water supply was highly inadequate—the water wasn't hot enough, both during the day and late at night. The lighting ambiance was acceptable. Furthermore, the checkout time is strictly 1:00 PM, which I found inconvenient as I usually request and receive checkout until 2:00 PM. Overall, apart from the low price, other aspects were hardly satisfactory.

這是我第二次入住雅高集團旗下酒店，本次選擇玉溪鉑爾曼，整體入住體驗十分出色，遠超預期。入住前酒店就主動致電溝通，細緻詢問我的各項需求，服務十分貼心。週末早餐可延遲至11點，對出行安排非常友好。 酒店全體工作人員態度都格外熱情：前台辦理高效順暢，行李房員工主動幫忙搬運行李，還特意幫我到負三 取回快遞。中餐廳服務細緻周到，客房大姐親切熱情，，解決了我的實際難題。 最讓我感動的是西餐廳的暖心細節。昨天我端着一碗滾燙、快要溢出的麪條，服務生沈亞東主動上前，小心翼翼用託盤幫我穩妥送到座位，全程耐心又細心，這個小小的舉動讓我倍感温暖。 從入住到離店，每一處服務都用心到位，真正做到了賓至如歸。玉溪鉑爾曼無論是硬件品質還是軟性服務都十分優秀，是一次非常滿意的入住體驗，強烈推薦給大家！

We got upgraded to suite with one bedroom for free! Could never imagine we will get this experience. The room was so big and comfortable for family with toddler. My kid was happily running around here and there playing with her toys because of the huge space. The location was nearby Shuncheng Street where we can access the halal foods and also very nearby to the famous Nanping Pedestrian Street. Cleanliness and hospitality was top tier. We thank the hotel for the nice opportunity for our family :)

Our stay was truly wonderful and beyond our expectations. From the beautiful surroundings to the heartfelt service, everything made this a very special experience for our family. What impressed us most was the amazing team behind the hotel. From the front desk, to the activity organisers, to the restaurant staff, everyone was warm, friendly, helpful, and attentive. We felt genuinely welcomed and well taken care of throughout our stay. It is not easy to find a hotel where the service feels so sincere and consistent in every part of the experience. The room arrangement was one of the most unforgettable parts of our stay. Waking up to the breathtaking view of Jade Dragon Snow Mountain was simply amazing. The view received so many compliments from our friends and family, and many of them even asked us more about the hotel because they were so impressed. It truly made our stay feel extra special. A very special thank you to Jennifer, the Front Office Manager, for her prompt replies and thoughtful arrangements before our stay. Her care and attention to detail made us feel reassured even before we arrived, and we really appreciated all the effort she put in to make our stay so well arranged. Another highlight was how kid-friendly the hotel is. There were so many enjoyable activities for children, especially the animal feeding sessions and campfire dancing. Our child enjoyed them so much, and seeing her so happy made the stay even more meaningful for us. The fact that she is already asking to come back says everything. Breakfast was also a wonderful part of our stay. There was a good variety, the food was enjoyable, and the setting was beautiful. Starting each morning with the peaceful view of the lake and mountains made the experience even more special. This hotel truly raised our expectations of what a great and luxurious hotel should be. It is not only a beautiful property, but also a place made special by a team that brings so much warmth, care, and dedication to every guest’s stay. Congratulations to the hotel for having such an outstanding team and such a wonderful place. Thank you for giving our family such beautiful memories. We will remember this stay fondly.