I will never ever stay here again . Firstly we arrived at 3pm (check in is 2pm) they then advised our room wasnt ready . Others were also advised of the same thing and we were all given a drink voucher to go to the cafe . That was fine , but then an hour went by , and the could not tell us how long it would be for our room to be ready . So we took off into town for dinner , we were then called at 5:40 to say that our room was ready . So we waited over 2 and a half hours !
We then got to our room only to find the aircon was leaking and the carpet was absolutely soaking , and there were stains/blotches on the bed covers . So we advised the front desk , went for a swim in the pool whilst they dealt with the issue. We then were told we had to move rooms , and it was a downgrade, they offered us free breakfast for the downgrade as the place was fully booked so there wasn’t really anything else we could do . The new room smelt musty and again the carpets were damp , as I believe the shower/bathroom must leak under the floorboards. I did advise the for desk that it’s a health concern as mold is definitely growing in the rooms . You can tell it’s been like that for a long time as the carpet colour along the wall are black . Such a shame cos the pool facilities are amazing , and the location. But it’s is absolutely run down and dirty .
Was so nice to arrive early, and be granted check-in 🤩 Deb was very obliging, pleasant and helpful, even organising and extremely generous breakfast delivered to our room the evening before we departed before 6am, WELL DONE
I attended a wedding at this beautiful venue, which it had won awards for, and rightly so. The venue is ideal for weddings and conferences with a golf course as well. Close to vineyards and breweries in the area. The Vines, however do not have a vineyard or cellar door but do have a few vines in the garden area where our wedding was. The food on the night was delicious. The selection of wines were well thought out as well. Rooms were large, although outdoor seating isn't private and overlooks each room, tennis courts and even the ceremonial garden. There is a great pool and mini golf to keep the kids entertained. Staff were quite pleasant at the bar and restaurant but exceptional service was displayed on the night. I would seriously recommend a wedding and/or conference here.
A modern well appointed hotel ideally situated across from the famous Busselton jetty. A rarity was the free parking provided by the hotel.
Our room looked as if it was built only months ago, extremely clean and comfortable. Breakfast was excellent with great friendly service.
The only negative was an alarm going off at 6 a.m.. It only lasted for seconds with an announcement of a critical incident. The power went off and the door lock opened. Looking into the hallway neighbouring guests were exiting and the fire doors had closed so we dressed and exited also down the stairs.
Once outside we looked into the lobby to see all was normal. With another couple we approached staff to enquire about the situation. We were told it was a false alarm but unfortunately no announcements were made to clarify no need to be concerned. Returning back to our room via the elevator we found the fire doors still activated, so back to the desk. The other couple arrived seconds later with the same problem. Most concerning how lax management were about the situation. I’m sorry with a smile and too bad it happened. An hour after the power went off again and our door unlocked. I mentioned it on departure and they said glitches had been happening. Most disappointing end to what should have been a wonderful stay at a lovely hotel. Highly suggest a staff review.
Nice location at the heart of Exmouth. I drove so everywhere was accessible, markets and cafes in 10 minutes walking distance. Easy pick up point for tours.
I stayed in a dormitory, great receptionist to put me within the females (as it was not a selection here). Kitchen and communal facilities very basic, doesn’t have salt and pepper.
Next to bar and party area, every Friday live DJ until 12am. I could hear the beats from my room.
Excellent location in town and could park directly outside our room. We were out the back, which was quiet. It had good laundry facilities, washing machines and driers. Friendly staff. The rooms are a bit dated but the bed was comfortable and had a nice hot shower.
Hotellit kohteessa Länsi-Australia100 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.07.27
The room was wide and pretty, beds were comfortable as well. The place is close to supermarket and free transportation.
However, there was a flooding issue in our bathroom (maybe due to the drainage pipe) and also the shower head had a dripping issue. Staff were helpful to help us fix the dripping, however it started to drip again at night.
Other than the issue above, the stay was pleasant, and I would recommend staying here if the bathroom issue could be improved.
Cleanliness need to improve as there is sands in the room.
Found there are few big or small spiders in room and bathroom.
Overall we still have a good sleep over the two nights stay. The place is quiet.
Big room with a living room area. Netflix and free WiFi available. Bed are big and we had a good night rest for all 3 nights of our stay. There is a heated pool but we did not use it as it was cold. Cooking utensils available. Washer and dryer need some cleaning and maintenance . Went for a whale watching tour which is only 10 mins from hotel. Very conveniently located to visit Busselton Jetty and Margaret River.
The accommodation was adequate and very clean. The only thing that was wrong was the extractor fan in the shower area made a really loud high pitched noise and so couldn't be used. But, the staff were all super friendly and helpful. The free shuttle to and from the airport was easy to organise and very efficient. Would definitely reccomend this as a place to stay.
Erittäin hyvä
115 arvostelua
8,3/10
Hinta alkaen
101 EUR
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Uima-altaat tarjoavat hotellit kohteessa Länsi-Australia
AAnonyymi käyttäjäVery big and comfortable room. Only thing is that the carpark is almost 500m away and if you don't want to walk, will need to pay $75 for valet parking. Otherwise, highly recommended.
VVieraskäyttäjäThe location is in the city - easy to find, however on the weekends the city centre is all but closed.
The hotel did not reply to my emails before arriving with questions and requests for my stay.
They provide filtered water in the restaurant which is great, however housekeeping never removed the bottles when they cleaned. They also changed my towels each day - despite the sign saying to leave them on the hook if you didn't want them changed.
The bed was extremely soft and not comfortable and the pillows were lumpy and too big.
Overall it was ok, clean enough and easy to find but I wouldn't return.
VVieraskäyttäjäCourtesy bus service from all airport terminal, excellent restaurant. Rooms are well equipped and exceptionally clean
Staff are always available to with a smile
Definitely worth booking if you’re begging or ending your vacation
VVieraskäyttäjäThe room was OK, but considering the cost, over £200 per night for what is basically a Travel Lodge by UK standards, I expected it to be a lot better.
The bed was comfortable, fixtures and fittings utensils etc.. were basic.
Unfortunately we had to change rooms as the TV is all internet based and it was not possible to watch anything in the 1st room as the internet was so bad, we heard others complain about poor internet as well. Unfortunately in the 2nd room, the to programmes we watched did buffer quite a lot as the internet signal was very up and down.
VVieraskäyttäjäThe hotel forgot to arrange an airport transfer for us. We arrived with no one picking us up. We had to call the hotel reception on arrival and the lady on call recommended us to get a taxi instead of waiting for her to investigate. The supervisor offered us some Marriott points at check out.
VVieraskäyttäjäWe enjoyed our stay at Crown. Their online check in is very convenient. We were promised a voucher for 4 because our request for written birthday card for our kids in the room was forgotten but the voucher was also forgotten. We also noticed they do not offer any complimentary water bottle in the room. All in all we had a nice stay.
TTaliyaRocksBrilliant stay at this charming tranquil oasis in the heart of Exmouth. If you want to chill by the pool (surrounded by lush surrounds of tropical plants) or shopping in the heart of town (5 mins walk) this is the place for you, large part in front for parking your hire car & drive into the national park! Ningaloo Lodge is perfect home away from with all the amenities you could need! Reception times are limited but everything you need is right there. Decor is lovely everywhere you can see the finishing touches. Kitchen area is great and there’s even a laundry. Highly recommend this place!
VVieraskäyttäjäThe hotel did not feel very 4 star and the toilet had leaks and cracks and the aircon did not work properly so i was perspiring every night. However the saving grace was always the employees. Dushan and Daniel was very helpful and professional towards us and assisted us each time we had a need during our holiday. On the last day the weather had turned very hot suddenly and I was beginning to feel unwell and Daniel was helpful towards us as we were getting to our late flight. I truly appreciated their assistance and kindness.
FFinbar CliffordWhat a beautiful apartment hotel spotless and reception staff are fantastic Kim did our flight boarding pass used his own phone as took 30 minutes thank you great member of staff also meet cleaning person she was very helpful would be very happy to stay again when in Perth also washing machine drying machine and kitchen all great thank you
KkaelynhoneycombeOh my god I love this hotel
Warm cookie on arrival honestly revives me after a long journey
The staff here have always been so welcoming and helpful, I really cannot sing their praises enough.
The rooms are spacious, modern and clean, the shower is powerful and comes with robes and slippers
Location is great, so close to so many great food and drink options
Pool at this hotel is gorgeous
Would recommend
Varaa hotelli Trip.comissa syöttämällä matkakohteesi, matkustuspäivämäärät ja vieraiden määrä. Selaa sitten saatavilla olevia hotelleja ja valitse hotelli, jonka haluat varata. Seuraa kehotteita syöttääksesi maksutiedot ja tehdäksesi varauksen.
Miten löydän hotellitarjouksia Trip.comissa?
Trip.comissa on useita tapoja löytää edullisia hotelleja. Voit rajata hakutuloksia suodattamalla hotelleja haluamasi hintaluokan mukaan tai voit lajitella tulokset hinnan mukaan nähdäksesi edullisimmat vaihtoehdot ensin.
Mistä löydän hotellitarjouksia Trip.comista?
Trip.com tarjoaa monipuolisen valikoiman hotellitarjouksia ja kampanjoita, jotka ovat saatavilla ympäri vuoden. Löydät nämä erikoistarjoukset helposti Tarjoukset-sivultamme. Lisäksi kanta-asiakasohjelmamme jäsenenä voit kirjautua tilillesi ja löytää eksklusiivisia alennushintoja hotellilistan sivuilta.
Miten voin löytää halvempia hotellihintoja?
Joskus hotellien varaaminen keskellä viikkoa on halvempaa, mutta se riippuu myös sesongista.
Kuinka monta hotellia Trip.comissa on listattu?
Trip.comissa on yli 5 000 000 hotellia yli 230 maassa tai alueella. Etkö ole vielä päättänyt, minkä hotellin varaisit? Selaa sivustoamme saadaksesi ideoita!
Voinko peruuttaa tai muuttaa hotellivaraukseni Trip.comissa?
Tämä riippuu hotellin käytännöistä ja peruutuspäivästä. Tarkista peruutusehdot asiaankuuluvien hotellien sivuilta. Jos haluat peruuttaa tai muuttaa varauksesi, kirjaudu sisään Trip.com-tilillesi, siirry kohtaan "Omat varaukset" ja noudata ohjeita.
Miten voin ottaa yhteyttä Trip.comin asiakastukeen?
Voit ottaa yhteyttä Trip.comin ympärivuorokautiseen asiakastukeen vierailemalla Trip.comin Tukikeskuksessa ja lähettämällä pyynnön. Voit ottaa yhteyttä myös puhelimitse tai palvelu-chatin kautta sijainnistasi riippuen.