Lemmikkieläimet sallittu hotellit kohteessa Samarkand, Uzbekistan

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

Hotel itself was amazing. Very clean & posh. Breakfast was wide of selections. Swimming pool & spa was fun way to relax.  When we ask, they happily made us late check out. Very grateful! Vey much enjoyed staying.  Only downside was location, although it's close to a park, we found it hard to find yandex. It was quite expensive & took 10-15 mins to arrive. Since we have been using yandex many different cities, this time was the most hassle.

Nice hotel with good Ambiance and facilities. Special thanks to Sharofat at the reception who helped us booking a city tour and was very helpful even during her leave. It had 24x7 bar and restaurant with good food. Would strongly recommend this hotel to all kind of tourists.

Very good hotel for business trip. Clean and quiet. The staff are very helpful. Strongly recommended.

Great 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel.

酒店位置離市中心的主要景點不遠，步行或出租車都很方便，前台可以直接購買當地電話卡，並協助開通。酒店房間設施齊全，前台服務熱情，經常幫我兑換零錢付款出租車費用。附近500米左右有個商場，內有大超市，可刷銀聯卡，也有取款機直接銀聯卡取現。酒店很安全，設施偏歐式，房間大小也可以，在當地算比較好的。早餐主要以當地特色和西方食物為主，種類很可以。酒店周邊有吃飯的餐館，相對方便。

The Wellness Park Hotel Bactria provides a truly elegant and modern retreat in Samarkand. It is highly praised for its immaculately clean, spacious rooms and the exceptional, professional service delivered by the staff. Featuring excellent wellness facilities and a serene location near the new Eternal City, it is the top choice for travelers seeking sophistication, comfort, and tranquility.

Приехали поздно, очень быстро заселили. Номер соответствует фото. В номере есть тапочки, зубной набор , чай, кофе, вода, кондиционер. В холодильнике - кола, фанта. Завтрак приличный, очень вкусные сливы, каша и самса. Персонал внимательный к гостям.

Lia! by Minyoun Stars of Ulugbek is a fantastic choice for anyone looking to unwind in a peaceful and well-equipped hotel. Tucked away in a quiet part of the city, it’s ideal for a relaxing getaway or a comfortable base for leisure travel. The front desk team is incredibly professional and genuinely helpful, nothing is too much trouble for them. Breakfasts are a real highlight, with a great selection and a restaurant team that speaks fluent English and Chinese, which makes the experience even smoother for international guests. And the cherry on top? Each room comes with a private balcony offering a stunning view of the nearby canal, such a peaceful spot to start or end the day. I would absolutely recommend this property for families, groups of friends, or business travelers. It’s a gem!