Beautiful Riad in a nice part of the medina, about twenty minutes walk from the main square Jeema el-Fnaa. At first one of our rooms was downstairs and this is a little close to the kitchen and feels less private than the rooms upstairs. The staff kindly arranged for us to swap the room on the second night. While the staff were very helpful, there was a bit of an issue with the taxi they booked for us when leaving to go to the airport. We’d paid in advance but the driver never showed up. After waiting about twenty minutes, we got another taxi and the hotel returned the money to us, so all was well, but we were a little stressed about making our flight as Marrakech airport takes a long time!
This hotel offers a pleasant overall experience. The rooms are spacious, clean, and well-appointed, with comfortable beds that ensure a good night’s rest. The hotel provides excellent facilities, including a gym, swimming pool, and business center, catering to various guests’ needs. The breakfast selection is diverse and delicious, and the staff is friendly and attentive, responding promptly to guests’ requests.
The hotel’s staff are friendly and welcoming. The location is perfect for taking a train since it’s 5 minute’s walk from the train station. The breakfast is the best that we have had among the hotels we stayed in Morocco. We’re happy to recommend the hotel to anyone who wants to visit Marrakech and takes trains.
Struttura accogliente elegante pulita.personale gentilissimo..professionale. fuori dal caos della Medina contemporaneamente vicino a tutto....a due passi dal carrefour ..e vari negozi ristoranti bar cafe'.....pozione per me Super....
Definitely a very very old heritage hotel with a lot of history! The hotel premises are stunning. The reception and lounge staff were so nice and helpful.
I do think, the hotel could do with a litte but of refurbishing especially for the rooms. But I cannot complain! Got the best deal, and had a really good time and the breakfast out in the garden under orange trees was like straight out of a movie! Loved it!!!
Great location, close to many more hip and happening hotels, bars, restaurants and cafes.
It was a nice pleasant stay. We felt very welcomed - excellent service with staff being very helpful and eager to make adjustments to our needs. The accommodation is cute, clean and nice.
All the staff members at this hotel were wonderful and helpful, however the hotel did not live up to my expectations. It was located near a construction site and I did not feel safe venturing out after dark to look for food. So I skipped dinner and paid an additional fee for breakfast, which made me feel queasy the rest of the day. The TV did not work and the light switches were confusing. After breakfast, my room key stopped working and I couldn't get into my room. Luckily there was a maid in the hallway and she left me in. My room had a kitchenette with a sink and cabinets but wasn't even stocked with a plate, utensils or even a glass. I bought some crisps and a soft drink in the convenience store on site, it would have been nice to have a plate and glass. The hotel where I stayed for the previous two nights was much better appointed, in a better location and much cheaper. Getting a taxi to and from there was challenging and frustrating.
Savenvalajien kukkula ja Safin linnoitus sijaitsevat 10 minuutin kävelymatkan päässä majoituspaikasta. Tämä riad sijaitsee 0,7 km:n päässä kohteesta Qasr al-Bahr ja 0,7 km:n päässä kohteesta Jardin Jamal Al Durra.
Käytössäsi on kattoterassi sekä ilmainen langaton internetyhteys ja takka aulassa. Tämän riadin palveluihin kuuluu piknikalue ja grilli.
Riad Le Cheval Blanc tarjoaa asiakkailleen ravintolan ja välipalabaarin/delin. Ilmainen mannermainen aamiainen tarjoillaan päivittäin klo 7.30–10.30.
Käytössäsi on tietokonepiste, express-sisäänkirjautuminen ja express-uloskirjautuminen. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Tässä majoituspaikassa on 7 kodikasta huonetta. Ilmainen langaton internetyhteys pitää sinut yhteydessä verkkoon. Huoneissa on oma kylpyhuone, ja sen varusteluun kuuluu suihku, sadesuihkupää ja ilmaiset hygieniatuotteet. Käytössäsi on muun muassa vedenkeitin. Huone siivotaan päivittäin, ja lisä-/varavuoteita (lisämaksusta) on saatavilla pyynnöstä.
BBellinisThe check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
VVieraskäyttäjäGreat hostel and very friendly travelers, but please don't order the option with breakfast, because via Tip this didn't show op for the hostel.
DDrama ZhangThe best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.
VVieraskäyttäjäWonderful hotel with great service from the staff, it felt like they actually care about making your stay great. Room service is around multiple times to replenish items.
The best place in my 2 weeks in the country. Beach is right in front, decent gym and heated indoor pool, short walk to the markets. Outdoor pool isn't heated and was a bit cold to swim in Dec.
I enjoyed the breakfast, some interesting items like banana jam. Thank you all. 😊
FFede UrThe Riad is absolutely lovely — charming Moroccan design, a peaceful courtyard, and a rooftop terrace perfect for breakfast or winding down. The location is ideal, just a short walk from Jemaa el-Fnaa, yet quiet enough to relax.
Our room was spotless, the air-con worked well, and everything felt clean and fresh. Breakfast was generous and tasty, served on the terrace with a relaxed vibe.
I’m giving 4 out of 5 for service only because staff didn’t regularly check the rooms. Sometimes essentials like toilet paper or… weren’t restocked unless we asked. The team was friendly, but a little more attention would’ve made it perfect.
Overall, it’s a beautiful stay and I’d absolutely recommend it.
AAppleKWonderful location walking distance to most of attractions in Marrarkech 10 minutes from Jewish Quarter, Palais Badi, Bab Agnaou, 10 - 15 minutes to La Koutoubia, Le Jardin Secret. However we got lost looking for the Riad when arriving the first day. It would have been helpful if more clear and detailed directions were given (not just a map) with the booking confirmation.
The Riad is very clean. Staff cleaned our room and changed towels everyday. Breakfast was simple but transitional and delicious, limited plastic packaging involved very environmental friendly - love it.
Overall we enjoyed our staying and definitely recommend anyone who are looking for Marrakech Riad experience.
AAbiram GunarajahThis riad was literally out of a postcard! Absolutely stunning and the service, the whole vibe was just soo goood. The location is perfect to walk to many must visit restaurants, rooftop bars, El Fenn, boutique shops etc.
I most definitely do miss waking up to the heavenly sounds of birds chirping! 🤎🤎🤎
HHandgellDidn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it
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