very good experience in this hotel, breakfast is simple but others stuff is good enough to cover it location, kind of receptionist, she allow late check out for us in order to convenient us to store luggage, please take note, even the webpage indicated Free luggage storage, but it's no extra space I the lobby or storeroom for you to store
Super beautiful hotel! Definitely felt clean and sanitizer. My only hang up was 2 of the desk employees seemed to be annoyed. Other then that, I loved it. Right off the 10, super easy to get to.
Een motel die wel een update kan verdienen maar schoon en prima bedden. Met zelfs een uitgebreid ontbijt als het om Amerikaanse begrippen gaat.
Vriendelijke mensen bij inchecken en ontbijt. Prima motel om onderweg naar de Grand Canyon te overnachten of tijdens reis over Route 66.
Ik heb in het hotel overnacht tussen bezoek Grand Canyon Zuid naar Grand Canyon West.
My husband and I always have a wonderful stay. The Rooms are always clean and the staff are very friendly and helpful. Housekeepers always check to make sure that you have everything you need for your stay. We will be back soon. Thank you staff for a wonderful stay
This lodge is the cheapest one out of the lodges in Grand Canyon National Park. However, it is quite clean. The showering facility is fine. The shower gel and shampoo are of better quality than average. There are a few restaurants at the lodge with a higher average price than normal, with similar price range as the Grand Canyon area. Free parking is available outside the room.
Welcoming staffers, clean room but it was hard to fall asleep at night, too many noisy guests in the hallway and door and walls were too thin to cover them up. Room was lil cold in October, lights were slightly spooky, but it was very close to antelope canyon so that’s it. Don’t expect a relaxing hotel, if you’re traveling around! Cause location is great.
The website that secured our reservation was for a King Sized Suite, but when we got there the hotel told us that us.trip.com stated 'whatever available', even though our res was for a King. Anyways - the staff made some phone calls and we lucked out because someone cancelled at the last second and they got us our room we originally ordered. It was stunning and we will be back, just not thru us.trip.com.
Hyvin puhdas aamiainen, myös hyvä aamiainen. Jos lisäät muuta kiinalaisen aamiaista sisään, on enemmän kiinalaisia, jotka ovat menossa kesälomaan, se on täydellinen matka! Tule! Toivottavasti paranee seuraavalla kertaa!
It's right across the Safeway, has a dollar tree, so you get everything settled.
The only thing painful to me are the noise of AC and lack of outlet.
I was using a bed that was close to the outlet, but couldn't sleep cuz of the AC.
It'll be killing you once it gets really hot.
VVieraskäyttäjäLocation: Quite nearby the highway, convenient to stay for a night. About 1 hr drive to Grand Canyon.
Cleanliness: Good.
Service: Great, the front desk girl is very nice to help, advise nearby stores, how to use the facilities.
Facilities: Full, with swiming pool is a plus for kids.
Pretty a nice stay, would recommend for new stays.
VVieraskäyttäjäAmazing Stay! Housekeeper Jacob is super nice. Clean room and fair enough breakfast included. Good coffee. Highly recommended if you’re gonna stay in this neighborhood in Phoenix.
VVieraskäyttäjäFirst, the positive:
1. The staff was courteous, professional, and helpful.
2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging.
3. Rooms have an outdoor balcony with a table and 2 chairs.
4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened.
5. HVAC was in good order and worked perfectly.
6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room.
7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity.
Now, the negative:
1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website.
2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2” inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno.
3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent.
4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up.
Other: I booked the room for 2 nights but opted not to stay the 2nd night.
VVieraskäyttäjäThe staff at this particular location over the last five years has been the nicest most giving generous employees I've ever encountered among hospitality staff... when I've had problems they've gone above and beyond to help me three different individuals in three different problems three different times you know I've seen a couple of staff come and go and the new staff is just as nice as the old staff so I'm thinking that it has to break down to the owner. it's an older building so it's not the Brits but it's very clean very convenient and they offer as much or more than places that are twice as much
VVieraskäyttäjäMy tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!!
Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund
VVieraskäyttäjäThis lodge is the cheapest one out of the lodges in Grand Canyon National Park. However, it is quite clean. The showering facility is fine. The shower gel and shampoo are of better quality than average. There are a few restaurants at the lodge with a higher average price than normal, with similar price range as the Grand Canyon area. Free parking is available outside the room.
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