We landed really late around midnight in Phoenix and had our next flight at 7:30am. So we decided to book a hotel to be able to shower and sleep comfortably for a few hours.
The location for this hotel is just perfect. you can take a really short ride with the sky train to 44th. At the station you head across the road via a covered and beautifully lit bridge and then you reach the station for the regular metro where you literally have to cross just one lane of a road and the hotel is right there. We preferred this option so late a t night because we were very exhausted and tired and didn’t want to wait around for their shuttle bus, which I believe runs every 30mins.
We were greeted very friendly by the front desk supervisor and check in was a breeze.
We had a nice room on the fifth floor, it was quiet, clean and had more amenities than we really needed.
After a hot shower we found a few hours of good rest in a very comfortable bed.
In the morning, checkout was just as easy and the shuttle bus was right there and drove us straight to our terminal. Again the driver was super friendly and helpful.
If we had an overlay in Phoenix again, we would pick this hotel again and recommend it to anyone in the aame situation.
This lodge is the cheapest one out of the lodges in Grand Canyon National Park. However, it is quite clean. The showering facility is fine. The shower gel and shampoo are of better quality than average. There are a few restaurants at the lodge with a higher average price than normal, with similar price range as the Grand Canyon area. Free parking is available outside the room.
We had a truly wonderful stay at Bell Rock Inn and would like to extend our heartfelt appreciation to the team who made our experience so memorable. A special shoutout to Joan, Dora, and David from maintenance—your warmth, kindness, and helpfulness throughout our stay left a lasting impression. You are the reason we’ll always remember Bell Rock Inn so fondly.
The amenities were excellent—our family especially enjoyed the well-equipped fitness room, the relaxing pool, and the inviting lobby with friendly and attentive service.
Our room was immaculately clean and stocked with Crabtree & Evelyn products, which was such a lovely touch.
Thank you for such a pleasant and memorable stay in beautiful Sedona!
very good experience in this hotel, breakfast is simple but others stuff is good enough to cover it location, kind of receptionist, she allow late check out for us in order to convenient us to store luggage, please take note, even the webpage indicated Free luggage storage, but it's no extra space I the lobby or storeroom for you to store
The room was clean; the beds were comfortable, the staff was friendly, and the location is awesome, only 15 minutes drive to Grand Cayon Visitor Center. We had a good experience here and will stay here again next time when we visit Grand Canyon!
Super beautiful hotel! Definitely felt clean and sanitizer. My only hang up was 2 of the desk employees seemed to be annoyed. Other then that, I loved it. Right off the 10, super easy to get to.
Most of all the customer service was average. The front desk does not tell you anything and it’s like pulling teeth to get any information from them. The staff in the food court was horrible. The young man at the pizza counter was so high he couldn’t keep his eyes open and tossed our food to us. The room was clean. No microwave. There is no housekeeping. If you need anything you need to call them. They were prompt at delivering more coffee. The canyon made up for the short comings.
Really great location for Lake Powell. Pools are nice - there are two - with one hot tub that’s not functioning very well. 10/10 for the Lake Powell view from the common area.
It’s however a bit rundown… rooms are clean, but they are very dated and need proper maintenance.
Being in the middle of the desert area also means wildlife in the room - I was faced with a highly venomous bark scorpion in the room. Asked the receptionist, yet it turned out no one could help… If you aren’t brave enough, maybe best to avoid.
The room had a marina view. But that wasn’t what I hoped for - I was looking for a room with a lake view. Maybe better listing is needed.
VVieraskäyttäjäLocation: Quite nearby the highway, convenient to stay for a night. About 1 hr drive to Grand Canyon.
Cleanliness: Good.
Service: Great, the front desk girl is very nice to help, advise nearby stores, how to use the facilities.
Facilities: Full, with swiming pool is a plus for kids.
Pretty a nice stay, would recommend for new stays.
VVieraskäyttäjäAmazing Stay! Housekeeper Jacob is super nice. Clean room and fair enough breakfast included. Good coffee. Highly recommended if you’re gonna stay in this neighborhood in Phoenix.
VVieraskäyttäjäFirst, the positive:
1. The staff was courteous, professional, and helpful.
2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging.
3. Rooms have an outdoor balcony with a table and 2 chairs.
4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened.
5. HVAC was in good order and worked perfectly.
6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room.
7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity.
Now, the negative:
1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website.
2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2” inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno.
3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent.
4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up.
Other: I booked the room for 2 nights but opted not to stay the 2nd night.
VVieraskäyttäjäThe staff at this particular location over the last five years has been the nicest most giving generous employees I've ever encountered among hospitality staff... when I've had problems they've gone above and beyond to help me three different individuals in three different problems three different times you know I've seen a couple of staff come and go and the new staff is just as nice as the old staff so I'm thinking that it has to break down to the owner. it's an older building so it's not the Brits but it's very clean very convenient and they offer as much or more than places that are twice as much
VVieraskäyttäjäMy tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!!
Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund
VVieraskäyttäjäThis lodge is the cheapest one out of the lodges in Grand Canyon National Park. However, it is quite clean. The showering facility is fine. The shower gel and shampoo are of better quality than average. There are a few restaurants at the lodge with a higher average price than normal, with similar price range as the Grand Canyon area. Free parking is available outside the room.
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