Hotellit mukavuudella Pysäköinti maassa Malesia, provinssissa Johor

The Hotel Location is easy to access and lots of good food & salon amenities around it. Likewise, the Hotel Room is clean and tidy. The Customer Service is friendly & courteous. Also, I would like to compliment their Technician Staff having good fast response who came to repair our Card Slot System immediately when we notified them that our room has no more power supply due to the faulty card slot system. Keep up thwbGood Work!

All the staff was helpful there from check in to check out. Especially Samuel who is of great help. Meanwhile as the bldg is still new, there will be some noises here and there from the renovation in other units, which is beyond their control. Earplugs provided is a plus point. Will stay again for my next trip with them.

Hotel is wearing down fast. I have stayed quite a few times and surprised how fast it’s wearing down. They don’t provide hand soap at wash basin. I needed to call guest services and it took them half an hour to bring me 2 small bars of soap. Did they expect me to bring my own soap to wash my hands or use the soap in the shower - I am a little confused. Anyway location is still great and the new huge store Mr DIY is great. Also the anchor butter at breakfast tasted like margarine but on closer examination it is butter.

5-Star ⭐⭐⭐⭐⭐ Absolutely impeccable stay! This place is super brand new, spotless, and unbelievably classy from the moment you walk in. Huge space with a big balcony overlooking the awesome sea view! It made us all smile waking up to it! The home is simple yet beautiful and immaculately clean down to every detail. The toilet? Super classy and hotel-level luxe. In fact, one of our kids said, It’s like a classy hotel in a homestay!” and they were 100% right! If you want space, style, and that five-star feel without the hotel price tag, BOOK THIS NOW! My family and I can’t wait to return and will definitely book this again, and check out all their 3- 4 bedrooms units! Definitely a gem! Don’t miss it!

Helpful and kind front desk receptionists. Requested for the highest floor away from lift and traffic noises so they really gave me a nice unit facing city view, but the neighbour next door was quite noisy but that’s ok didn’t affect me much. Room was spacious but not clean, found strands on hair on the floor and in the bathroom. The bathroom floor wasn’t cleaned properly too. As someone who is a cleanliness freak, it really affected my stay. TV has both local and singaporean channels and can also connect to Netflix, but the wifi was quite weak and slow but the maintenance came to fix that. Room amenities such as floor slippers, towels and dental kits were provided, however I found a small stain on the bath towel but that’s ok as there was a spare. The Airbnb is close to many nearby eateries and within walking distance to KSL, which was what I appreciated. Overall, I had a pleasant stay and peaceful sleep. Will revisit again on my day off! Kudos to the front desk staff for excellent guest services! 😍

For the price that I am paying, I would say this hotel is definitely worth it. Many eateries and massage places around the hotel. Soundproofing is not the best but it didn't really affect me. 2 wishes I have are firmer pillows and self service laundry facilities. Other than that, I am happy with the stay.

Mixed Experience – Good Service Recovery but Initial Handling Could Be Better I recently stayed at Holiday Villa Johor Bahru City Centre and had a mixed experience. For the first two nights, we suspected the room was not properly cleaned as both my husband and I experienced continuous sneezing throughout the stay. I reported this to the front desk after the first night, but no action was taken or escalated. Unfortunately, we had to endure a second uncomfortable night before I raised the issue again to the duty manager. I must commend the duty manager for her prompt and decisive action — she arranged an immediate room change, which made a significant difference. This level of service recovery was appreciated. However, it is unclear why the initial concern was not escalated earlier by the front desk, which could have prevented unnecessary discomfort. On a positive note, when I fell sick during the stay, the front desk staff were thoughtful enough to send porridge and warm water to my room — a kind gesture that I truly appreciated. The hotel’s location is very convenient, and the breakfast selection varies daily, which is a plus. A special mention to the egg station staff — they were consistently friendly and attentive, handling every request with a smile even during busy periods. Check-out was smooth and efficient. Overall, while there were some lapses in initial handling, the service recovery and certain staff members’ efforts stood out.

First time experiencing fireworks throughout the night (hari raya is round the corner) in the comfort of my room at the highest level of the hotel - great plus point. Also happy with YouTube/Netflix on the TV. Conveniently located across the street from hiap joo and about 500m from komptar/jb city square. Away from the crowd at CIQ but with ease of access to the place too. Downside is there is no free WiFi and the fridge did not allow my ice cream to remain in its solid state. Aircon is not the coldest but there is a ceiling fan to curb with heat. Basic toiletries were supplied. Also appreciate how staff were stationed at the doorstep and provided some security sense especially if late at night.

I stayed at Five Hotel primarily for the location, which is unbeatable. It’s an easy walk to the CIQ, major malls, and plenty of great eateries. If you just need a clean place to crash, it hits the basics. However, the room design left a lot to be desired. The space is very cramped, and the bathroom layout is questionable—there was no soap at the sink, and the shower screen is too small to contain the water, so the floor gets soaked. The biggest issue, though, is the noise. The walls are thin, and every time a door opens, a loud alarm sounds. If you have neighbors coming or going late at night or early in the morning, you will hear it. As a light sleeper, this was a major downside. It’s clean and functional, but I’ll likely look elsewhere for my next trip.

The room was clean, bright, and thoughtfully designed with a modern and elegant style. The bed was very comfortable, ensuring a great night’s sleep. The bathroom was clean and functional, although it does not have a separate wet and dry area, it was still easy to use. The in-room amenities and tea/coffee area were neatly arranged, with coffee, tea, and bottled water provided. The location was excellent, making it very convenient to get anywhere. Overall, the stay was comfortable and relaxing, offering great value for money. I would definitely consider staying here again.