Hotellit mukavuudella Pysäköinti maassa Sri Lanka, provinssissa Sri Lankan keskipohjoinen provinssi

This was a great location in Polonnaruwa. We loved all the services provided. The hotel had a great garden and I would say this is one of the best hotel gardens ever experienced in Sri Lanka. I specially thank front office “Hansika” which she was very proactive in helping out, also her wonderful customer service to all of us stayed at the hotel. We also would like to thank “Dilshan” for his services throughout dining. We wish both of these staff very well and hope to come back soon. Also would definitely recommend the place for wonderful stay with fantastic views over Parakrama Samdudraya.

Overall friendly service and helped us book tours to the temples. However, really bad WiFi in the rooms. Bedsheets weren’t that clean. Bathroom floor was kind of sticky at first, as if they cleaned it with sugar water. Don’t expect too much from the breakfast since it’s just white toast, an egg, one cherry tomato fried, and 4 sticks of French fries. The overall design of the hotel is very nice tho with a big tropical yard. For one or two nights it’s totally ok.

Rooms were ok, beds were very squeaky, when asked to change they were quick to resolve. Changed rooms and the bed linen in the new room had stains. Lucky there were two beds one room so just slept in that. Left as soon as we could. Never again

My booking was for 3 Double Deluxe King beds with lake views rooms, and I'm not happy because: The rooms I booked were not the ones I got it. They told me the pictures were wrong, but they are still on the website, so be sure you finally get the rooms you booked. Only 1 of the 3 rooms had lake views, the other 2 rooms were not lake views. TV didn't work in one of the rooms. All the 3 rooms need improvement. I attached the picture of the room it was supposed I got it, but I didn't. I contacted with reception desk 24 hours of arrival day asking for safari prices and they answered me one day after at 21 pm, so if you stay only for 1 or 2 days, this is a really late answer. So be sure when you book and paid for the Deluxe lake view room is the correct one. For other hand, the breakfast amd dinner menu are plenty od good and different choices of food.

La struttura è situata davanti al lago. Immersa nella natura è molto suggestiva. Siamo arrivati intorno alle 18 e purtroppo la piscina chiudeva alle 18:30 per cui non abbiamo avuto tempo di testarla. Offrono servizio di spa gratuita ma i massaggi sono a pagamento. Il ristorante è ben fornito di alcolici, si mangia discretamente a buffet cucina sia tipica asiatica che internazionale a circa 15€ a persona. Anche la colazione è a buffet; si trovano prodotti dolci/salati e uova cotte al momento. La nostra stanza (matrimoniale deluxe) era molto carina, su due livelli: nella parte inferiore il bagno ha un concept particolare. Una porta scorrevole ti porta direttamente nella stanza per metà a tetto coperto solo da una retina. Tutto molto bello ma poco pratico e soprattutto c’è il rischio di trovare molti insetti, come nel nostro caso. Nella parte superiore c’è la stanza da letto, molto confortevole. La tappezzeria non è del tutto pulita e questo va in contrasto con tutta la struttura.

房間裏沒有檢查好 第一掏耳朵的那個居然是被拆開過用過的 第二水不是24小時熱水 晚上洗澡不熱 第三房間裏沒有一次性牙刷拖鞋 直到退房也沒用上 2000的價格住的，酒店熱情迎接但是套路多多 你吃晚餐不點水 嘴巴絕對會乾死 而且都是美金收費喔 環環相扣套路多多 可能一開始期望太高了

Se ei ole suosittujen turistireittien varrella, joten siellä ei ollut ruuhkaa, etenkään suhteellisen vähäisten kiinalaisten vieraiden vuoksi. Hotelli koostuu kokonaan huvilatyylisistä huoneista, mikä antaa sille todellisen lomakeskuksen tunnelman. Se on hiljainen ja rauhallinen, siellä on vähän ihmisiä, ja huoneet ovat valtavia. Henkilökunta on kohteliasta ja ystävällistä; kaikki oli erinomaista.

Hotelli on hyvin hiljainen, vihreä ja paljon vihreää. Receptionissa toimiva nainen myös kiinaksi. Huone on sujuva, puhdas hygienia, ei housuja, WiFi on, mutta ei voi käyttää verkkoa. Ehdollinen päivällinen alkaa ajoissa, en voi mennä sisään minuutin varhaisessa vaiheessa. Restaurantissa ei ole ilmastointia, siellä on tuulenpurkaus, istuntopaikkani tuulenpurkaus on ongelma, joten en voi tuulta ja syö hiki.Sri Lankan illallinen on samanlainen kuin illallinen, ei ole muita ilmaisia pehmeitä juomia, hedelmät ja ruoka on tavallista. Aamiainen on hedelmä- ja kahvi, ja ruokaa ei ole enää kahdeksan aamulla, eikä osa vieraista ole valmis syömään.

The hotel has everything to be great but staff is not yet trained to deal with client. I had in this place the worst experience ever from the time I’ve arrived in the hotel. The receptionist was rude to me, we had to escalate the situation and then manager come to solve it but it totally messed our night with the reception misunderstanding.