Price performance is great, good location, low price with breakfast and dinner, room is big. BUT, a big but is hotel is very old , like in the 80s, very dark in the building like ghost will come out. Furthermore , NO wifi! This is probably the style of this group hotel. I stayed in other hotel of universal, some better some worse. I will still recommend it
Excellent onsen Hotel surrounding with beautiful garden. the staff in the hotel is nice and super-helpful, though I wish they could find more english speaking workers. Room is clean and food is delicious. Wish I could have spent more time in the hotel! Definitely will come back to enjoy!
Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
This was a very nice hotel. The bed was very comfortable and had a large window which was great for letting the light inside. The staff were very friendly and helpful. The area was quiet. There was one tiny issue where I could hear a buzz noise from outside but that was blocked out when the television was on.
A boutique local hotel under the Excel brand, it is what I can expect. Everything works, good Tokyu group facilities. Felt that the car park fee at ¥1,200 per night is a bit high in this kind of city.
劉劉建宗A boutique local hotel under the Excel brand, it is what I can expect. Everything works, good Tokyu group facilities. Felt that the car park fee at ¥1,200 per night is a bit high in this kind of city.
RRravlThis hotel is so nice that I booked two more nights. There is free coffee, free snacks, and even a free facial mask (not for covid, it is for beauty). The co work space is good. But the network speed is not fast enough for online meeting.
VVieraskäyttäjäNicely situated in the centre of one of the two main streets in Yunotsu. I stayed in the bottom capsule which is much more spacious than the top capsule since you get space to put your belongings. Kitchen was equipped with basic condiments like soy sauce and cooking oil. There is a coin laundry facility in the adjoining building - 500 yen for wash and 100 yen per 10 mins of drying.
The only concern I had was with the check in process, which luckily for me I was informed about before by reading the reviews. Check in is at Kazeto, another hotel around 5 mins walk away from Watowa. This can be troublesome for guests arriving by foot as you’ll need to backtrack to Kazeto if mistakenly arriving at Watowa first. Staff at check in were helpful and friendly (English speaking) and provided ample information about the facilities and attractions in Yunotsu and surrounds.
YYolkieThis hotel is truly amazing! I appreciate a lot on:
- warm and friendly staff who could not speak much English but were very nice to explain to me the details of the hotel
- gorgeous garden where you could take a seat and enjoy the view
- free Japanese alcohol at 1500-1800 (soft drinks until 2100)
- impressive free Japanese cultural performance at 2110
- quick and positive response despite I made several urgent requests due to sudden plan change
- free shuttle bus service between JR station and hotel if you approached front desk for information
- the environment of the public bath was quite clean
- totally different food combination in dinner for 2 nights
Considering the price I paid for such service, I would say the quality is definitely beyond my expectation. :) Thank you every hotel staff who made my experience a better stay!!
GGOMEZGOMILAHabitación bastante pequeña y encima la mitad del suelo estaba elevado por una especie de estante de madera que me hizo tropezar un par de veces.
Baño común demasiado caliente y no muy cómodo. Había un sofá de masaje pero creo que estaba roto y muy desgastado.
Solo había 1 ascensor funcionando y no era cómodo.
Personal de recepción muy atentos y me dejaron en la habitacion la maleta que había enviado desde Kioto.
GGlobal birdPrice performance is great, good location, low price with breakfast and dinner, room is big. BUT, a big but is hotel is very old , like in the 80s, very dark in the building like ghost will come out. Furthermore , NO wifi! This is probably the style of this group hotel. I stayed in other hotel of universal, some better some worse. I will still recommend it
VVieraskäyttäjäWe stayed for three days and the hotel was beautiful. Very spacious, all of the amenities and such a relaxing hot spring tub. Breakfast each morning was wonderful and different each day, with local foods. The ladies who worked at the breakfast restaurant were very helpful and so nice. The front desk people were accommodating and easily aided us with any questions we had. Such a wonderful day and such a pleasure to meet James, the owner. It is really a lovely hotel.
VVieraskäyttäjäSuitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
Ttravel with IlaEverything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
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