Lähetetty24.5.2025
Vieraskäyttäjä
We were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
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Hinta yötä kohden alkaen:273 NZD
Lähetetty23.7.2024
Vieraskäyttäjä
This hotel has a lovely vibrant energy, friendly staff, a good gym and leisure centre, and access to parking. If planning on staying here it might be important to know that Reeds restaurant can only be accessed via package deal (slightly disappointing), however the bar offers good food to all guests. Unfortunately, the main issue my husband and I had was the very uncomfortable beds. Pillows and matterresses felt quite hard and uncomfortable, and we both struggled to sleep as a result of discomfort during our stay. Other than uncomfortable beds, we were impressed by the hotel, however we would not choose to stay here again based on the quality of beds. %#@#
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Hinta yötä kohden alkaen:357 NZD
Lähetetty22.3.2025
Vieraskäyttäjä
Was a lovely venue. Nice room. Clean. Nice staff. Unfortunately I was staying over the weekend. Had noted that there was live music, this was lovely but thought after closing time this would abate. Unfortunately the live music turned to dance music and went on past 2 am . If you’re looking for a party hotel. This is the place for you. Not for families or with your elderly mam. I decided to swap hotels but had prepaid for two nights. Asked to speak to the manager ( who came on over the phone with a member of the bar staff). I politely explained we had had no sleep and were weren’t made aware music would be playing,full blast till 2 am, I asked for a partial refund, for the night we wouldn’t be staying, was told no. Disappointing.
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Hinta yötä kohden alkaen:229 NZD
Lähetetty18.4.2025
Vieraskäyttäjä
All the staff were very nice and attentive. Some but few weren’t well trained - a soiled damp towel for removal was left on the visitor’s bed
Although the hotel has been revamped, it still looks tired in places. Windows need replacing. Doors are chipped, Hangers for clothes all chipped. Small complaints but after redecorating these glaring oversights are now glaringly obvious
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Hinta yötä kohden alkaen:239 NZD
Lähetetty5.12.2025
JoJo1387
Minun viides kerta jäädä tähän hotelliin ja olen taas. Täysin rakastaa sitä, ja joulun vibe ne ovat menemässä tällä hetkellä on upea! Alati majoitus, mukava, puhdas ja ystävällinen.
Minulla on myös melko ihastunut perheen kanat joen puolella, joka näyttää puhuvan minulle joka kerta, kun kuljen ne! 😉
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Hinta yötä kohden alkaen:267 NZD
Lähetetty22.4.2025
Neerod
Friendly welcome on arrival with everything explained, helpful with carpark at rear & the room spacious & clean. Bed was comfy & we had a restful night. Unable to try the breakfast as we had to leave early. Will be back for a longer stay & would use again as we also recommend this lovely place. Thanks for having us.
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Hinta yötä kohden alkaen:224 NZD
Lähetetty3.2.2025
Vieraskäyttäjä
Location perfect, walking distance to town. Pool and sauna was lovely on day of our arrival. Car park a bonus. Staff were lovely and friendly n helpful about restaurants and bars in the area. Will definitely return 😀
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Hinta yötä kohden alkaen:292 NZD
Lähetetty14.1.2025
Vieraskäyttäjä
Perfect! Everything. Comfortable accommodations, wonderful workout facilities and lap pool with hot tub and delicious dinner and breakfast. We had a fantastic stay, thank you!
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Hinta yötä kohden alkaen:335 NZD