The hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.
Decided to have a night out to a hotel to escape the house, and bought this trip last minute over Xmas. Loved the hotel, we had a great view of the bridges from our room.
We didn't try the food but the bar is pretty cheap considering it's a Doubletree location. Only around £5 a pint.
Chambres spacieuses eh moderned, lits confortables. Ménage régulier , petit déjeuner salé à commander dans le restaurant, prix très corrects en restauration, personnel aimable. Pas de sèche cheveux et prévoir bonnet de bain car le pommeau de douche est haut et fixe. Hôtel très calme et bien isolé. Rapport qualité prix excellent
Overnight stay prior to a flight from Edinburgh. Had a meal in the restaurant which was lovely. Room was clean & warm. Breakfast was buffet style with plenty of choices. Not a fan of the eggs in the hot containers.
We had a lovely and peaceful weekend at this hotel. One of the best places not far from busy Edinburgh to enjoy a day together with the family. The service is outstanding, and the staff is polite and helpful. We really enjoyed the SPA area with the warm swimming pool and sauna. We will definitely come back to get some relaxation in this place.
We very much enjoyed our stay at this hotel. We were pleasantly surprised by how friendly and polite the staff were.
The hotel room was clean and well stocked with towels Scotch biscuits and all the coffee and tea we could drink.
There are two bars here and a restaurant and an absolutely stunning garden the parking facilities were plentiful.
The staff were able to assist me with a set of pliers so I could fix the zip for my bag.
And the hotel is 5 minutes walk from the main road to Edinburgh so you can catch a bus direct to Edinburgh that runs from the early morning to very late at 23:30.
Stay here to save a few pound in comparison to central Edinburgh and be pleasantly surprised by the peaceful atmosphere great for winding down after travelling
We also asked for the bathtub and they provided.
VVieraskäyttäjäDecided to have a night out to a hotel to escape the house, and bought this trip last minute over Xmas. Loved the hotel, we had a great view of the bridges from our room.
We didn't try the food but the bar is pretty cheap considering it's a Doubletree location. Only around £5 a pint.
AAlice HappyheartWe very much enjoyed our stay at this hotel. We were pleasantly surprised by how friendly and polite the staff were.
The hotel room was clean and well stocked with towels Scotch biscuits and all the coffee and tea we could drink.
There are two bars here and a restaurant and an absolutely stunning garden the parking facilities were plentiful.
The staff were able to assist me with a set of pliers so I could fix the zip for my bag.
And the hotel is 5 minutes walk from the main road to Edinburgh so you can catch a bus direct to Edinburgh that runs from the early morning to very late at 23:30.
Stay here to save a few pound in comparison to central Edinburgh and be pleasantly surprised by the peaceful atmosphere great for winding down after travelling
We also asked for the bathtub and they provided.
VVieraskäyttäjäThe hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.
VVieraskäyttäjäThe hotel was very reasonably priced as we didn't want to stay in Edinburgh as it's not worth the money. The room was spacious enough. The electric heater on the wall took time to figure out. Maybe a guide on how to work it could be left at the table. The bathroom was clean and spacious. The bed was comfortable. The TV was big but not all stations worked. The room despite having a few lights still felt very dark. The breakfast was lovely. The seating area felt crammed into eachother. They should use the seating area at the bar as well for breakfast to rectify this. Would I stay here again? I would, yes as long as they keep the price reasonable and with a free breakfast.
SShepShepThe trip was great, comfortable beds and a terrific shower. The breakfast was tasty and staff friendly. I’d really recommend the breakfast as it’s a buffet style for tea, coffees and pastries. I’d stay there again the next time I’m in town!
CCMarieP86A lovely building and entrance, including a lovely garden and fountain. Very clean and classy, reception staff friendly and helpful. Room was fantastic, so modern and clean with plenty of floor space and storage. Big smart tv, hair dryer, iron and board, free mini toiletries, tea/coffee, full length mirror…couldn’t have asked for more at such a reasonable price for the room! Only thing was the room felt extremely hot when I first checked in (even though radiator was not on). I asked at reception if I could have a fan as windows barely open and a few minutes later it was brought to my room! Restaurant and bar great, breakfast lovely…highly recommend this hotel
VVieraskäyttäjäWe were golfing in St Andrews area and looking for a 1 night stay and we booked premier Inn, hey it was a boys golf trip !
On checking in the receptionost wasnt quite bubbling with enthusasim, pleasant enough.
Our Twin Room had a large double bed and a smaller than usual single bed, I got tyhe single bed. The room was clean and adequate, the shower ran tepid to hot.
Breakfast was superb, fruit, cereal, yoghurt, bakery selection and the cooked buffet was excellent. Unlimited tea and coffee.
Al in all, the hotel was very good for a short stay.
VVieraskäyttäjäChambres spacieuses eh moderned, lits confortables. Ménage régulier , petit déjeuner salé à commander dans le restaurant, prix très corrects en restauration, personnel aimable. Pas de sèche cheveux et prévoir bonnet de bain car le pommeau de douche est haut et fixe. Hôtel très calme et bien isolé. Rapport qualité prix excellent
VVieraskäyttäjäBeautiful property, the lounge areas are tastefully done. Has dinner on the property, amazing food with great value for the set dinner.
The room is big and clean. Great water pressure. However there is no AC, not sure how it is during the summer. We arrived at a perfect weather, the room provides a little table fan for ventilation. Would definitely return again.
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