Hotellit mukavuudella Pysäköinti maassa Kiina, provinssissa Hainan

Arrived odd hours at 3am and couldn't figure out how to get to the hotel. As usual the contact for shuttle is only by phone call which is inconvenient for non-China citizens. Luckily able to latch on to others who were headed the same way. The reception could be friendlier but understand it is ungodly hours. Couldn't understand how to receive the hotel voucher and wasn't helped to do so. The hotel room itself was fabulous. Clean and comfortable bed and more than enough supply of drinking water. The bath tub was a plus too! Easy check out.

Hilton Wenchang offers an opportunity to discover another curious side of Hainan. We could see Wenchang Space Launch site directly from our balcony. The beach was nearby, and we watched sunrises and sunsets there. The swimming pool was spotless clean, although only one pool out of there was open due to a low number of guests. A couple scenic spots are very close too, about 10 min drive. There has been a delicious breakfast every morning. The staff was polite and helpful. Jason He helped us with multiple needs, such as ordering medicine, finding restaurants, and booking a shuttle bus to Wenchang railway station. The latter is free, just need to book it in advance for a certain time period.

Ystäväni ja minä varasimme kahden hengen huoneen, jossa oli kaksi vierekkäistä erillistä sänkyä, erinomaiseen hintaan. Saapuessamme meidät päivitettiin sviittiin, jossa oli erilliset huoneet ja erilliset kylpyhuoneet, mikä oli todella yllätys ja ihana. Vastaanottovirkailijamme Wuyan oli erittäin ystävällinen ja tarjosi erinomaista palvelua vastaten kaikkiin kysymyksiimme ja osoittaen kärsivällisyyttä, kun emme osanneet puhua paikallista kieltä. Meillä oli näköala uima-altaalle ja satamaan, jota ympäröivät vuoret ja trooppinen vehreys. Dadonghai-ranta on hyvin lyhyen kävelymatkan päässä. Meillä oli fantastinen matka, kiitos!

The owners were very helpful , picked me up from Airport although they were not obliged to do so. There were good, cheap price street food choices 500m from hotel . I stayed here twice during two week visit, and they also provide 6:00am airport shuttle free of charge .

My family and I spent one night here travelling by car around the island. The hotel is located in a picturesque place and is made in the form of a small village, so you can drive your own car directly to your apartments, it is very convenient. There are charging stations for electric vehicles including two fast ones. The apartment has a large area and is very cosy, floor heating works in the toilet room which is very comfortable during cool weather. We were very pleasantly surprised that at the reception there is an English-speaking employee who showed a lot of care to us. Also, in the restaurant there was an employee who speaks very good English, who also explained how to go to the orange farm, where we had a great time, collecting delicious oranges on our own. We were very pleased with the hotel, especially the kindness of the staff. Definitely, we'll be back here on our next trip. Мы с семьей отдыхали здесь одну ночь, путешествуя на машине по острову. Отель расположен в живописном месте и сделан в виде небольшого поселка, поэтому на собственном автомобиле можно подъехать прямо к своим апартаментам, это очень удобно. Для электромобилей есть зарядные станции, включая две быстрые. Апартаменты имеют большую площадь и очень уютны, в туалетной комнате работает подогрев пола, что очень комфортно во время прохладной погоды. Мы были очень приятно удивлены, что на ресепшен есть англоговорящая сотрудница, которая проявила очень много заботы в наш адрес. Также, и в ресторане была сотрудница, очень хорошо говорящая по английски, которая в том числе объяснила как проехать на апельсиновую ферму, где мы прекрасно провели время, самостоятельно собирая вкуснейшие апельсины. Мы остались очень довольны отелем, особенно добротой персонала. Определенно, мы еще вернемся сюда во время наших следующий путешествий.

The shuttle driver who took us between the airport and hotel was very friendly. The hotel is conveniently located near the airport and right beside Ji Hotel. A nearby convenience store made it easy to grab essentials. The staff were warm and helpful, even offering a morning wake-up call for our airport transfer. The highlight of our stay was the complimentary upgrade to a spacious and comfortable Family Room, which we truly appreciated. Overall, the service and hospitality exceeded our expectations, making our experience smooth and enjoyable from arrival to departure. Highly recommended for travelers seeking comfort and convenience.

Wonderful hotel! We stayed in the Glacier Castle section of the hotel. Our room was a polar bear theme, which was a sea view room. When the tv comes on there is a welcome greeting saying our names. Enjoyed seeing the sun setting. Map of location of hotel on the island and map of hotel included here.  The breakfast buffet was amazing. A large variety of food for breakfast.  Ate supper at the supper buffet one night. Expensive for us, but had all types of food including the hot pot at our table. So yummy! The restaurant staff very nice! The hotel staff was friendly and probably a little shocked seeing Americans, but they smiled and greeted us. Pulled out the phone to translate when we checked in. We are used to doing that, too.😁 We received a welcome gift our first night, too.  If you are planning to visit the part of Hainan, we highly recommend The Castle Hotel!

We were unlucky to stay in the hotel during typhoon. So we could not enjoy any of the facilities as they have nothing indoor. The hotel has excellent location but besides that it was just an average hotel. The worst thing is the attitude of staff. A male staff on reception was very rude and did not want to answer any questions or help us. This was the first time when we asked hotel to give us baby potty but were refused, they said it’s only provided in family rooms. If hotel has them why not to provide it by request to make life of guests comfortable?.. this shows the low level of services. The hotel makes money on Russian tourists who come via agents and they don’t care about their quality. I’ve been in Sanya many times in different hotels but service of this hotel was one of the worst… breakfast is very poor, basic Chinese breakfast , but there is even no yogurt for breakfast, which is typical in Chinese hotels. In terms of cleanliness, the water jar in the room was full of black mold, and the water was licking from the sink, finally chopsticks in their restaurants were dirty, which was horrible! The facilities are quite old. Our fridge did not work, but we didn’t know it as the light there was on, so we put milk inside to find out later that it became bad so we threw it away :-( The price is reasonable but only for bigger rooms, the standard room is extremely small.

We booked this hotel thinking it would be a luxury experience comparable to the other 5 star properties nearby, but it fell flat of our expectations. The decor while grand at first glance, is best caught on camera only as the scale of the hotel is not large. The ground floor and lobby is very small, and corridors are narrow and tired-looking. The room itself, apart from the bathroom also does no boast anything spectacular. The view itself is quite nice if you are lucky to get a good room. Breakfast is mediocre at best, definitely not worth paying for. Most of it are carb options with very limited choices of anything else. That would have been fine, but the food itself tastes bad as well. Amenities are equally lacking, the pool is located through a convoluted path of suspicious doors, one would be hard pressed to find it by themselves. Apart from that and a tiny gym, there’s nothing much else the hotel has to offer. It’s also noteworthy that the hotel doesn’t occupy the whole building. Half of the premises is actually an office building, diluting the prestige of a Langham even further. Suffice it to say, we will not recommend staying here, unless the priority is to take pretty photos with the decor.

On 21/02 around 2.30pm we reached at the baimajing station we supposed to find our complimentary bus to the hotel but we dont managed to get a bus. So what we did was we took a normal public buses to the hilton flower about RMB2 they gonna bring you to the haihua island no3 then to the haihua no 1 everything went smooth during check in that a one bellboy guide us till to our room with a complimentary local fruits from the hotel. We received a birthday surprise from the hotel side management and really love the effort ❤️. The room is so spacious and well maintained. The place was so calm which is i would say to those one need a perfect peaceful vacation may go to haihua island. The hotel got provided buggy services to any island area and just need to book in advance. And the hotel was so convenient with walking distance you may go to the food street restaurant and outlet clearance stocks high end brand area. And to those muslim that a 2 halal restaurant which is so convenient and affordable price. And oh yea the hotel breakfast i a lot of choices that a western and some Chinese style. And those Muslim you may get vegetarian or vegan options for your breakfast. The front desk is so friendly even that’s a language barrier but they try their best on our request with a google or we chat translate And for sure i will be back again ❤️ thank you so much for the kind and sincere service that i received, being so welcoming while i stay there and make me fill like a home ☺️