I like :
- provides free airport shuttle
- strategic location, between old town and downtown
- good price
- functional with kettle, microwave, hairdryer
- temperature in the room is warm enough but didn't make it feel too dry like an oven
- there's a Chinese restaurant in the hotel which is not bad
I don't like:
- wake-up call was executed at the wrong time (an hour earlier). On another day when I was sleeping, it rang me up at 7:30am when I hadn't made any wake-up call request
- staff so so
The hotel location is well, we like the view from our room window. We can see the sunset from the room. The staff are politely, only hotel restaurant area may not fit enough table as we wanted to having dinner but the staff told us we had to book, and then ask us go to bar and lodge area to have our dinner, this was quite not happy experience.
Despite my inability to speak English, you patiently communicated with me using translation software!
It was a very clean and pleasant place, thank you very much!!
I stayed there for 3 nights.
The room, kitchen and bathroom were clean and organized.
The host is very nice and friendly. She showed pictures of aurora and explained about the town.
Location is convenient.
When I come to Yellowknife again, I want to stay at this guest house.
We booked the hotel at Chateau Nova one year ago in advance for Aurora tour in late September!! They sent an email to confirm the room reservation 2 days before the check in date. When we arrived Yellowknife Airport, we called the hotel for pickup. They came in 10-15 minutes.
Checkin is fast and they upgrade our 3 rooms to suites. The suite room numbers are 254, 255, and 257. The suite has a living room with a sofa bed, a bedroom, a bathroom, a kitchen and a laundry room with washer and dryer!! You can do your own laundry 😊👍
The kitchen is equipped with a full size refrigerator, oven, microwave, dishwasher, can opener, utensils, cookware, wine glass and mugs. Please bring your own wine opener.
The room temperature is fine. Our room has a small balcony with tree view. They provide a potable AC in the bedroom but we never use it.
They do daily housekeeping if you turn off the green light on the front door. They provide with plenty of towels, shower bar, shampoo, conditioner, lotion and makeup remover.
I did not try the food in their restaurant since we have a full size kitchen and a living room. We ordered food from DoorDash and the food is delivered to your hotel room doorstep!! It’s so convenient.
Overall the hotel is good and quiet. I found a stain on the bedsheet and they changed the sheet right away!! The sauna and steam room are always out of order. It’s part of hotel amenities but they never are available for guests. Gym is good.
I will go back again!! Book early.
KKen HuatThe hotel location is well, we like the view from our room window. We can see the sunset from the room. The staff are politely, only hotel restaurant area may not fit enough table as we wanted to having dinner but the staff told us we had to book, and then ask us go to bar and lodge area to have our dinner, this was quite not happy experience.
VVieraskäyttäjäWe booked the hotel at Chateau Nova one year ago in advance for Aurora tour in late September!! They sent an email to confirm the room reservation 2 days before the check in date. When we arrived Yellowknife Airport, we called the hotel for pickup. They came in 10-15 minutes.
Checkin is fast and they upgrade our 3 rooms to suites. The suite room numbers are 254, 255, and 257. The suite has a living room with a sofa bed, a bedroom, a bathroom, a kitchen and a laundry room with washer and dryer!! You can do your own laundry 😊👍
The kitchen is equipped with a full size refrigerator, oven, microwave, dishwasher, can opener, utensils, cookware, wine glass and mugs. Please bring your own wine opener.
The room temperature is fine. Our room has a small balcony with tree view. They provide a potable AC in the bedroom but we never use it.
They do daily housekeeping if you turn off the green light on the front door. They provide with plenty of towels, shower bar, shampoo, conditioner, lotion and makeup remover.
I did not try the food in their restaurant since we have a full size kitchen and a living room. We ordered food from DoorDash and the food is delivered to your hotel room doorstep!! It’s so convenient.
Overall the hotel is good and quiet. I found a stain on the bedsheet and they changed the sheet right away!! The sauna and steam room are always out of order. It’s part of hotel amenities but they never are available for guests. Gym is good.
I will go back again!! Book early.
匿匿名顧客I like :
- provides free airport shuttle
- strategic location, between old town and downtown
- good price
- functional with kettle, microwave, hairdryer
- temperature in the room is warm enough but didn't make it feel too dry like an oven
- there's a Chinese restaurant in the hotel which is not bad
I don't like:
- wake-up call was executed at the wrong time (an hour earlier). On another day when I was sleeping, it rang me up at 7:30am when I hadn't made any wake-up call request
- staff so so
VVieraskäyttäjäI stayed there for 3 nights.
The room, kitchen and bathroom were clean and organized.
The host is very nice and friendly. She showed pictures of aurora and explained about the town.
Location is convenient.
When I come to Yellowknife again, I want to stay at this guest house.
VVieraskäyttäjäDespite my inability to speak English, you patiently communicated with me using translation software!
It was a very clean and pleasant place, thank you very much!!
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