Hotel Polana

If you want to feel touch of socialism accomodation this is the one, even a bit overpriced for location and conditions..

Ungebetener Besuch um. 05.15 Uhr im Zimmer Ich war vom Zimmer positiv überrascht. Im gebuchten Zimmer (Nr 301) befand sich ein grosses sehr bequemes Bett. Die Minibar mit 2 Mineralwasser, 1 Bier und 1 Sekt war kostenlos. Leider funktionierte eine Steckdose mit der Nachttischlampe nicht. Grosse Überraschung war früh morgens um 5.15 Uhr, als plötzlich ein fremder Mann (wohl Partygänger) in meinem Zimmer stand. Wie kann so etwas passieren, dass ein Zimmer doppelt vergeben wird? Meine Schlüsselkarte funktionierte auch nicht mehr. Die Dame um 7 Uhr an der Rezeption war ratlos. So etwas ist mir in 50 Jahren reisen noch nie passiert. Ansonsten war es ein guter Aufenthalt und ich werde wenn ich in Zvolen bin, erneut dort übernachten. Vielleicht kann mit ja noch jemand von der Geschäftsleitung erklären, wie Zimmer 301 um 5.15 Uhr am frühen morgen trotz Belegung schon wieder vergeben wurde. Eine sehr unangenehme Erfahrung.

Stayed in recently renovated apartment room, large living area with sofa, desk, complimentary minibar and air conditioning. Nice bathroom with walk in shower, under floor heating and amenities provided. Room I stayed in looked towards castle with little road noise although I imagine rooms on other side may hear some noise from main road/junction. Breakfast was limited options but they have eggs cooked to order and basic continental options with yoghurt, pastries, fruit, cheeses, meat etc. Centrally located at end of main square, can walk to restaurants/bars and would recommend Season Home Cooking across square for food.

The hotel had a good atmosphere. The public spaces were clean and well looked after. There was no feeling of "faded grandeur" that you sometimes get in hotels that haven't been properly looked after. The room was nice, clean, had plenty of power sockets (unlike some older hotels). Breakfast was good and you could get an omelette or scrambled eggs freshly made to order. But it had some major failings ... 1) The room had no curtains, only net and limited blinds - fortunately I had a eye mask from overnight flights which I really needed otherwise I'd have been waking up at dawn. 2) There was a shower head in the bath but it was mounted at chest-height so you had to hold it in your hand all the time you were using it. 3) There was no air-conditioning - not an issue in November but would have been a deal-breaker in July and August. 4) Reception was unstaffed in the morning, you just left your key on the desk and left. 5) One side of the hotel faces onto a main road at a junction so there would be lots of noise from vehicles stopping at the lights and pulling away. The receptionist when I arrived was evasive about the traffic noise in the room, fortunately their supervisor came by and allowed her to move me. I'm not sure I would have got a quieter room without the supervisor's presence.

The hotel was very pleasant and the rooms were clean. I stayed there for 5 days and was upgraded to a larger room. The mini bar was complimentary and room service was provided on all days. Breakfast was included. The location is great, it is walking distance to the town square close to cafes, grocery, restaurants and churches. It is quite safe, and the main doors are locked from 10pm to 7am. Guests are provided with a pin that is changed every week. Would recommend staying here if you are in the Zvolen area.

By the looks of the hotel online it’s very elegant. But it’s much dirtier, smells like cigarettes, and room is tiny. A lot of noise outside due to poor insulation. The restaurant was good though with good prices. I guess you get what you pay for. It worked ok for me but I wouldn’t stay here again.