Majoituspaikan vastaus: Dear KazukiiThank you for your feedback. We sincerely apologize for the issue you encountered with ants in your room. This is certainly not the standard we aim to provide, and we will immediately address this with our housekeeping and maintenance teams to ensure it is resolved.We appreciate your honest comments and will work on improving our facilities to provide a more comfortable stay. If you have any further concerns or would like to discuss your experience, please feel free to reach out to us directly. We hope to have the opportunity to welcome you again under better circumstances.Team Aparthotel Adagio Zurich City Center
Vieraskäyttäjä
Twin Studio
Majoittunut 1. 2025
Matkusta ystävien kanssa
47 arvostelu
3.0/5
Lähetetty 10.3.2025
不是特別符合人體工學的住宿 廁所非常難洗
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for sharing your feedback. We’re sorry to hear that the accommodations didn’t meet your expectations, especially in terms of ergonomics and cleanliness. We’ll look into the issue with the toilet and address it promptly. Also, it seems that the picture attached to your review does not belong to our Aparthotel Adagio Zurich City Center. We hope to improve your experience during future stays and appreciate your input.Team Aparthotel Adagio Zurich City Center
Majoituspaikan vastaus: Dear GuestThank you for your feedback! We're glad to hear you enjoyed our convenient location and the nearby Thai restaurant. It's great that the in-room fridge and microwave were helpful for your meals. For long-term stays, we include a cleaning service once a week as part of the reservation. If additional cleanings are needed, they are available for a fee. We appreciate your input and hope to welcome you back soon!Team Aparthotel Adagio Zurich City Center
Vieraskäyttäjä
Studio
Majoittunut 1. 2025
Matkusta ystävien kanssa
5 arvostelu
1.2/5
Lähetetty 28.2.2025
服務周到熱情
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for your kind words! We're delighted to hear that you appreciated our service. Our team is always here to make your stay as comfortable and enjoyable as possible. We hope to welcome you back soon! 😊Team Aparthotel Adagio Zurich City Center
Jorojan
Studio
Majoittunut 1. 2025
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.2.2025
Muy cerca de la estación del tren por lo que nos pudimos mover muy fácilmente.
Käännä
Majoituspaikan vastaus: Dear Jorojan,Thank you for your feedback! We're glad you enjoyed our convenient location near the train station. We hope to welcome you back for another great stay in Zurich! 😊🚆Team Aparthotel Adagio Zurich City Center
Majoituspaikan vastaus: Dear guest,Thank you for your review! We're glad you appreciated our convenient location and the nearby dining and shopping options. We hope to welcome you back for another great stay in Zurich! 😊Team Aparthotel Adagio Zurich City Center
Majoituspaikan vastaus: Dear HuanqiulvxingdepipiweiThank you for sharing your experience, and we truly apologize for the inconvenience you faced during your stay. We understand how frustrating it must have been to deal with the room mix-up, especially while managing luggage and a baby. We are sorry that the room with the kitchen you requested was unavailable, and we sincerely regret the inconvenience caused. Please be assured that we are addressing this with our team to ensure a more seamless experience in the future.We hope that despite this, you’ll consider giving us another chance in the future.¨Team Aparthotel Adagio Zurich City Center
Nurzakiah Hanim
Studio
Majoittunut 12. 2024
Yksin matkustavat
5 arvostelu
3.0/5
Lähetetty 27.1.2025
My experience with this hotel was not that pleasant.
Arranged my luggage from Bern to this hotel. It was supposed to arrive on the 15th between 8am - 8pm. I arrived at the hotel around 8:40pm. When enquired if my luggage had arrived, I was informed that it not there yet. I had to call SBB using my IDD since they had no phone in the room, only to be informed that SBB had delivered my luggage on 15th at 8:50am. I went down to the reception and enquired regarding my luggage again, only to find out that my luggage was in their luggage room. The expense incurred on personal account was truly uncalled for. These could have been prevented if the front desk staff checked the luggage room when I enquired initially.
On the second day, an engineer opened my door when I was in the bathroom. Maybe he knocked but I couldn’t hear. He said that he’s gonna check the window. Why check on the window when a guest is still in house? I do understand that he’s just doing his job however, this can be done prior to a guest’s stay or could have waited for the guest to check out first.
The wifi is not that great too.
Käännä
Majoituspaikan vastaus: Dear Nurzakiah HanimThank you for taking the time to share your feedback. We deeply apologize for the issues you encountered during your stay. We understand how important your luggage is, and we sincerely regret the inconvenience caused by the lack of communication regarding its arrival. We will be addressing this with our front desk team to ensure better handling and accuracy in the future.Additionally, we apologize for the disruption caused by the engineer entering your room while you were still present. We take your privacy seriously, and this is certainly not the experience we aim to provide. We will be reviewing our internal procedures to prevent this from happening again.We also acknowledge your concern with the Wi-Fi service and will look into improving the connection quality for future guests.We truly value your feedback and are sorry for the inconvenience during your stay. We hope you will consider giving us another opportunity in the future to offer you a better experience.Team Aparthotel Adagio Zurich City Center
Vieraskäyttäjä
Studio
Majoittunut 11. 2024
Matkusta ystävien kanssa
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.1.2025
房間乾淨整潔
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We’re delighted to hear that you found your room clean and tidy. Providing a comfortable and well-maintained environment is very important to us, and we’re happy to know that it met your expectations.We look forward to welcoming you back in the future!team Aparthotel Adagio Zurich City Center
LAM WENG MEI
Yhden makuuhuoneen huoneisto
Majoittunut 10. 2024
Perhe
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 20.1.2025
The luggage storage room can enter and exit on your own and without any CCTV, it’s not safe. But other things, especially the restaurants there was nice.
Käännä
Majoituspaikan vastaus: Dear Lam Weng Mei,Thank you for sharing your feedback. We’re glad to hear you enjoyed the restaurant and had a pleasant overall experience during your stay.We appreciate your concern regarding the luggage storage room. While it is accessible for guest convenience, we want to assure you that the area directly outside the luggage room is monitored by CCTV to enhance security. Guest safety and security are of utmost importance to us, and we are continuously reviewing our measures to ensure they meet the highest standards.We hope to welcome you back in the future and provide you with an even better experience.Team Aparthotel Adagio Zurich City Center
Anonyymi käyttäjä
Twin Studio
Majoittunut 12. 2024
Liikematkustajat
3 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 20.1.2025
Nice hotel near to the center and train station
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for your brief and positive feedback! We’re happy to hear that you enjoyed our convenient location near the center and train station. We hope to welcome you back on your next visit to Zurich!Team Aparthotel Adagio Zurich City Center
Nicolas Castineiras Alvarez
Yhden makuuhuoneen huoneisto
Majoittunut 12. 2024
Perhe
6 arvostelu
4.7/5
Mahtava
Lähetetty 20.1.2025
Un aparthotel recomendado por su ubicación y su amplia habitación.
Käännä
Majoituspaikan vastaus: Dear Nicolas Castineiras Alvarez,Thank you for your positive review! We’re thrilled to hear that you enjoyed our location and found the rooms spacious. We aim to provide our guests with both comfort and convenience, and it’s great to know that we succeeded in doing so.We look forward to welcoming you back in the future!Team Aparthotel Adagio Zurich City Center
ctam
Twin Studio
Majoittunut 12. 2024
Pariskunnat
5 arvostelu
2.7/5
Lähetetty 10.1.2025
Just took 10 minutes walking to the Hotel from train station, no room service and free distilled water
Käännä
Majoituspaikan vastaus: Dear CtamThank you for your review! We’re glad you appreciated the convenient 10-minute walk from the train stationWe hope to welcome you back in the future!"Team Aparthotel Adagio Zurich City Center