Aparthotel Adagio Zurich City Center

服務周到熱情

Muy cerca de la estación del tren por lo que nos pudimos mover muy fácilmente.

前台一開始就把房間給我搞錯了，給我安排一個沒廚房的。我拖着兩個大箱子，帶着一個娃，又走下來和前台更換，然後繼續拖着箱子上去。結果我特地訂的帶廚房的房間，廚房卻用不了。服了，浪費了我在coop買的80一斤的白菜！！！但是攜程服務還是不錯，態度很好，但是這個酒店還是算了。35法郎的停車費肉疼！！

My experience with this hotel was not that pleasant. Arranged my luggage from Bern to this hotel. It was supposed to arrive on the 15th between 8am - 8pm. I arrived at the hotel around 8:40pm. When enquired if my luggage had arrived, I was informed that it not there yet. I had to call SBB using my IDD since they had no phone in the room, only to be informed that SBB had delivered my luggage on 15th at 8:50am. I went down to the reception and enquired regarding my luggage again, only to find out that my luggage was in their luggage room. The expense incurred on personal account was truly uncalled for. These could have been prevented if the front desk staff checked the luggage room when I enquired initially. On the second day, an engineer opened my door when I was in the bathroom. Maybe he knocked but I couldn’t hear. He said that he’s gonna check the window. Why check on the window when a guest is still in house? I do understand that he’s just doing his job however, this can be done prior to a guest’s stay or could have waited for the guest to check out first. The wifi is not that great too.

The luggage storage room can enter and exit on your own and without any CCTV, it’s not safe. But other things, especially the restaurants there was nice.

Nice hotel near to the center and train station