Swiss Star Aussersihl - Self Check-IN arvostelua

Self check in very handy and location quite

Okay Stay. Is good for the Price and I would probably stay there again.

Otelin konumu merkezi ama otelde gürültü çoktu, diğer misafirleri uyarmak zorunda kaldık yatak çok yumuşaktı hiç rahat edemedik yastıklarda öyle

入住三晚沒人打掃，房間老舊象國內九十年代招待所，關鍵是衞生間下水道反味，臭氣瀰漫整個房間。因為最後三天待在蘇黎世，實在太累不想換房間，衹能忍受！每晚900多房價，如果在國內，這樣的房間100元都沒人住！真實評價！

還可以呢，挺乾淨的

位置不錯，而且比較安靜。自助入住，很方便，省時間。酒店衞生也不錯，走路五六分鐘就能到一家coop，比較方便

シャンプー、ボディーソープが欲しかった

Location is ok. Make sure to check if you can modify or cancel before you book.

Smooth check in regardless of self check in.

Not far but not as good as it'es near Light of the sleeping room was not working. A towel was not clean, the sheets of the bed where small... Etc etc

Great communication

Es war ein Trauerspiel dieses Appartement. Zuerst hatten wir die Nr.21; dort roch es stark nach Zigarettenrauch und dem Pizzalieferanten im EG, das Besteck die Gläser und Teller waren dreckig im Küchenschrank, die Mikrowelle verdreckt, bei der Abzugshaube fehlten Knöpfe genau das gleiche beim Herd. Das Bad hatte überall flecken und war auch verschmutzt. Beim zweiten Appartement Nr. 41; roch es zum Glück nicht mehr nach rauch und war im Gegensatz zum anderen "sauberer". Es hatte wiederum auch viele dreckige orte gehabt. Zum Beispiel die schimmelränder im Kühlschrank, die MakeUp flecken im Bad, die dreckigen (-nicht sauber gewaschenen-) Badetücher Bei beiden Zimmer waren die Wänden dreckig und sehr hellhörig. Auch der Herr am Telefon war sehr schnippisch, arrogant und hat erst eingewilligt uns ein anderes Zimmer zugeben als wir richtig druck machten. Wirklich da auch ein trauriges Bild.

I am 72 years old and was traveling alone. This is my first trip to Zürich. I was very pleased with this property. It is my first time to stay in an apartment, instead of a hotel. The decor is minimalist. The bathroom was clean and functional and had a nice shower. The location is excellent, there are many walkable attractions of Zürich nearby. I always felt safe in this location. Chicken was remarkably easy and clever. Seminar, checking out was a snap.

Good morning, I would like to express my deep disappointment regarding my recent stay in one of your Swiss Star group apartments. Unfortunately, the experience was disastrous. First, there was a constant water leak coming from the bedroom window, right in the middle of the passage. We informed you of this upon our arrival. Swiss Star replied: Hello Push the window close and turn the handle down. Handle position: Down = Close 90 degrees = fully open Upside = small opening on top The skylight was well closed, only very dilapidated. We didn't have a bucket to put under the roof window leak, nor a broom to wring and clean. We used our stock of bath towels to prevent water from spilling everywhere, 4 bath towels. When we arrived, we also noticed that on the first floor a sewer backup was coming from the bathroom, located near the bedroom. This spread a foul odor throughout the entire apartment. Problem linked to blocked pipes on the ground floor. In addition, the kitchen sink being clogged, we were not able to use it in the kitchen during our stay. We wanted to rest during the afternoon of the second day, and technicians came to drill holes under the kitchen sink, without warning us. There was coming and going for over 2 hours. The technicians told us they couldn't do anything after several hours of work in the apartment. During this work, residual water spilled onto the kitchen floor. I requested a skip of washing to wash the kitchen floor, and the team of technicians told me they did not have the necessary equipment. So I washed the floor with a bath towel and hot water while squatting on the floor. The smell in the apartment was really unbearable and nauseating. The microwave was out of order and was replaced on the second day of our stay. I am deeply disappointed by this stay and I hope that these comments will be taken into consideration to improve the services offered by Swiss Star. Finally, customer service was particularly poor. I have been waiting for more than 3 weeks now for a return from your complaints department. Despite several requests, your service showed no desire to resolve our problems, and ignored us during phone calls during the stay. This is unacceptable for an establishment of this standard.